
INFINITI on Camelback
Phoenix, AZ
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Infiniti on Camelbacks customer service was phenomenal I am a returning customer 4x over. Let me just start off by saying the reason I come back time and time again is the excellent customer service I am p I am a returning customer 4x over. Let me just start off by saying the reason I come back time and time again is the excellent customer service I am provided at this dealership. Jacob helped me find the perfect car for me. He helped make sure he really keyed in everything I was looking for and he did that and more. After purchasing the vehicle Lon the client loyalty manager came out to make sure I knew all the functions of all the bells and whistles I had in my new car. The experience was great and I am very grateful for Lon educating me on many things I was unaware my Infiniti had to offer. I was definitely pleasantly surprised. I will be returning to this dealership in the future as a loyal customer. More
Best car buying experience ever! My experience at Infiniti on Camelback was awesome! Jacob and and Luis were a pleasure to work with! Lon came out to show me how to operate my vehic My experience at Infiniti on Camelback was awesome! Jacob and and Luis were a pleasure to work with! Lon came out to show me how to operate my vehicle which was amazing because I now know exactly how to use my new car! More
Easy to work with They did a nice job getting me exactly what I was looking for. I felt like they were all working to help me out. After the purchase, someone came ou They did a nice job getting me exactly what I was looking for. I felt like they were all working to help me out. After the purchase, someone came out to help me understand all the car's features. That was a nice touch. More
Great car buying experience I have to say that purchasing our new vehicle at Infinity on Camelback was one of the best car-buying experiences that I have had. Our salesperson Han I have to say that purchasing our new vehicle at Infinity on Camelback was one of the best car-buying experiences that I have had. Our salesperson Hannah was great in getting us into the vehicle we really wanted and the after-purchase experience with Lon coming to our home to go over all of the technological features of the vehicle was outstanding. I would highly recommend Infinity on Camelback to anyone in the market for a new luxury vehicle. More
Great experience The overall experience at Infiniti with Briana Jones during the sales process was wonderful No pressure. Love the car! Lon Williams provided a servi The overall experience at Infiniti with Briana Jones during the sales process was wonderful No pressure. Love the car! Lon Williams provided a service call to teach me how to use the car and he was exceptional.Fabulous customer service. This is our first Infiniti and I am so impressed! More
Customer oriented and respectful Buying a car car be stressful and dounting, but Ritisha and her team made the process streamlined with little pressure. We were upfront about what we Buying a car car be stressful and dounting, but Ritisha and her team made the process streamlined with little pressure. We were upfront about what we wanted and they were respectful and diligent. After purchase Lon came to my house and showed me how to use all the amazing features of my car from navigation to personal assistant and app. He was friendly, flexible and patient! Everything you want is customer care! More
Fantastic Service I’ve always dreaded the dealership process but this was the best experience I’ve had by far. My salesman was super knowledgeable about the vehicle and I’ve always dreaded the dealership process but this was the best experience I’ve had by far. My salesman was super knowledgeable about the vehicle and really worked hard to get me in the car that I really wanted. Then what is usually the most painful, the financing, was the easiest! Overall five stars for this dealership. I would highly recommend them. And Lon came to my home on time with a smile and much patience. More
Purchased a new car with Camelback Infiniti My purchase experience was ok . Chris seemed like he was a new carsales man and is very green. I felt like my purchase was a little rushed due to bei My purchase experience was ok . Chris seemed like he was a new carsales man and is very green. I felt like my purchase was a little rushed due to being a little late a night and wasn't really given a lot of options to look at the different types of SUV's they had in stock with the options that I was looking for, they advertised the QX60 will all the belts and whistles online, but when we asked about it they advised that they no longer had it in stock, the next day I looked to see if it was still online and it was so that was a little disappointing. The day after my purchase I realized I was only given one key, so I called and followed up with Chris and had to follow up with him three different times that morning after he told me he would call me shortly . Chris needs to be a little more professional with his clients. Lon Williams on the other hand came to my home and showed me all the features my car had. Lon was very patient answered all of my questions . I really like my QX60 just would have liked to have seen more options and features that were provided for the 2018. More
Great experience Ritisha it very helpful to our needs in purchasing the vehicle. Lon was very helpful in showing us our New SUV I was very pleased Ritisha it very helpful to our needs in purchasing the vehicle. Lon was very helpful in showing us our New SUV I was very pleased More
Great experience Had a great experience from the initial test drive to driving off the lot with our new Infiniti. Ritisha answered all our questions and was very cour Had a great experience from the initial test drive to driving off the lot with our new Infiniti. Ritisha answered all our questions and was very courteous. Lon came out to our house a week later to show all the technical features of the car that I didnt even know we had. Great experience all around! More