
INFINITI on Camelback
Phoenix, AZ
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SHATTERED MY EXPECTATIONS Well this was not what expected. Usually I go into a car dealership and even if I leave with a car I feel like I have been running a marathon or been Well this was not what expected. Usually I go into a car dealership and even if I leave with a car I feel like I have been running a marathon or been kicked in the gut. This time I from start to finish it took me about 2 1/2 hr!!!!! That is a personal best for me. The team here respected my time and made this deal simple, I'm not saying I got the exact price I wanted but it was really close and I am thrilled. I will be back again :-) More
Good deal, Great service I have to say that Mike Lammar and Lon are all about customer service. Lon came out to my home today to show me all of the features on my new QX60 an I have to say that Mike Lammar and Lon are all about customer service. Lon came out to my home today to show me all of the features on my new QX60 and took the time to listen to my concerns. He showed me features that I probably wouldn't have ever used if he hadn't taken the time to go over everything today. I would highly recommend the dealership thanks to the level of customer service offered by these guys. More
A great experience Coming from a customer service background I was so happy that Infiniti On Camelback made my satisfaction thier priority. I did not feel pressured at a Coming from a customer service background I was so happy that Infiniti On Camelback made my satisfaction thier priority. I did not feel pressured at all and they were easy to communicate with, unlike some other dealership I visited before I purchased. I will be recommending Infininti On Camelback to everyone I know who needs a vehicle. More
What a surprise! Quick an easy. I helped a friend buy a car because of a language barrier and the staff was patient and made us all feel at ease. We got the deal we wa Quick an easy. I helped a friend buy a car because of a language barrier and the staff was patient and made us all feel at ease. We got the deal we wanted and could not be happier. More
Superb! Just last week I purchased a new 2015 Q50a. This is my fifth Infiniti, and I believe that should speak volumes in itself. I LOVE this vehicle, it basi Just last week I purchased a new 2015 Q50a. This is my fifth Infiniti, and I believe that should speak volumes in itself. I LOVE this vehicle, it basically sells itself. I have been a customer of the service department at Infiniti on Camelback for a couple of years now, but I had never purchased through them until now. I honestly had the best experience! From start to finish, I was taken care of impeccably. I was treated with the utmost respect, and as a female, that means the world. I had a terrific sales person named Tom Daniels, Thank You Tom! And Mike, thank you for your patience, going over information and working with me. And lastly, Lon Williams- who came out to my home, spent one hour with me, set up all the computer data and went over all the features to my new Infiniti. Talk about customer service!!! Thank you gentlemen! I appreciate all that you did to make this an amazing experience! More
The Only Plaçe to Buy a Car! If you are looking for an amazing car and an equally amazing dealership....you have to go to Infiniti On Camelback!! We were met a the door by James B If you are looking for an amazing car and an equally amazing dealership....you have to go to Infiniti On Camelback!! We were met a the door by James Bakalar. James was so kind and really took the time to listen to what we were shopping for. He was very knowledgeable about the Infiniti, was very organized and efficient. James was really pleasant to talk with and he made us feel like we had known him a long time!! Michae Loyola, in finance, walked us through the paperwork process in a very organized way. He had everything ready to go so we signed papers quickly. He knew exactly what he was doing and we enjoyed visiting with him as we took care of the details. We were really impressed with the overall experience at the dealerships. After we took our new vehicle home, the dealership scheduled Lon Williams to come out to our house to go over all of the features on the car. This was really helpful and Lon was so sweet, personable and professional. We are still so pleased with our entire experience and would highly recommend this dealership!! More
Review of Infinity Technology & Sales Lon from Infiniti technology was absolutely incredible in helping us learn all the features of our Infiniti Q80. He illustrated great patience during Lon from Infiniti technology was absolutely incredible in helping us learn all the features of our Infiniti Q80. He illustrated great patience during the entire learning. Lon meticulously took us through each feature and demonstrated then taught us how to execute. What a great experience and now I am happy to be able to optimize the many features on my Q80. Also we had a great sales experience with James who was highly attentive, flexible and knowledgable. James ensured we not only had a great sales experience but also had the car prepped and ready to make an excellent presentation. More
Came for used and left With new I just wanted to say these guys at Infiniti on Camelback are awesome!!!!! They made this experience a memorable one. After years of buying pre-owned v I just wanted to say these guys at Infiniti on Camelback are awesome!!!!! They made this experience a memorable one. After years of buying pre-owned vehicles they showed me a way to purchase a new car within my buget. I still walk outside and can't belive this is my car!!!!!!! More
Amazingly knowledgeable helpful Lon Williams is a skilled educator & couldn't have been more patient & thorough as he guided us through the impressive array of tools regarding naviga Lon Williams is a skilled educator & couldn't have been more patient & thorough as he guided us through the impressive array of tools regarding navigation, phone usage & sound system choices on our new QX70 purchased at Infinity Camelback. We especially appreciated that he came to our home to tutor us. This after purchase hand holding has certainly set a very high bar amongst auto dealerships. Kat & John More
Customer service Pro Our experience with the sales department and the service department has been outstanding. The purchase process was "low key" and not high pressure. Our experience with the sales department and the service department has been outstanding. The purchase process was "low key" and not high pressure. Our service advisor, Shelby Clark, always goes the extra mile. We have appreciated the experience of owning the G37 and the consistently excellent customer service at Infiniti on Camelback. More