INFINITI on Camelback

As always - 100% Satisfaction I have been an Infiniti patron for over 20 years and am on my 6th vehicle. The superior vehicle and driving experience are coupled with fantastic cust I have been an Infiniti patron for over 20 years and am on my 6th vehicle. The superior vehicle and driving experience are coupled with fantastic customer service and professionalism. Shelby is always kind, courteous and prompt. More

My experience was very good My experience was good. I called Shelby and I was actually able to get an appointment the same day. The customer lounge was comfortable and everythin My experience was good. I called Shelby and I was actually able to get an appointment the same day. The customer lounge was comfortable and everything went smoothly. If I did complain about something it'd have to be about the fuel injection hose that's been recalled but hasn't been taken care of because of rust on the car. But if there was no recall the rust would be an issue I'd need to pay for. Other than that my visit for an oil change went very well. More

DON'T GO TO ANY OTHER INFINITI DEALER IN AZ!!!!! Lon just left our home after taking the time to thoroughly assist us with setting up our new Infiniti! He was EXTREMELY thorough in setting up our inf Lon just left our home after taking the time to thoroughly assist us with setting up our new Infiniti! He was EXTREMELY thorough in setting up our infiniti portal on our computer and explaining how to utilize it to meet our specific needs. We asked a lot of questions...of all kinds...and Lon very graciously took the time to answer every question. He has a pride in Infiniti that is infectious. We then spent time reviewing the features in the vehicle and it was extremely beneficial and helped us get comfortable with our new car. Lon's expertise of Infiniti and his professionalism should be emulated. He set up our appointment and arrived on time and took our call in the evening hours when we had to reach him after arriving from work late. THANK YOU LON!!!! More

WOW!! Lon and the team at Camelback Infiniti were the epitome of professional in every aspect of our new car purchase. Their knowledge and enthusiasm about Lon and the team at Camelback Infiniti were the epitome of professional in every aspect of our new car purchase. Their knowledge and enthusiasm about the new Infiniti products was infectious and helped steer us towards our Q50s over many other luxury choices. We love our new vehicle and couldn't be more satisfied with our purchase. More

Don't waste your time going anywhere else! We dealt with Lon Williams. He was courteous, professional and played no games. The entire process was a quick and painless experience. Shopping for a We dealt with Lon Williams. He was courteous, professional and played no games. The entire process was a quick and painless experience. Shopping for a vehicle is one of our least favorite things to do, but this was by far the best experience we have ever had. More

Service---Shelby Shelby and the team are the best! Infinity Camelback does a great job and are very responsive. I will always choose them to handle service. Shelby and the team are the best! Infinity Camelback does a great job and are very responsive. I will always choose them to handle service. More

Aftercare Second time with camelback infinity and again very pleased. Camelback Infinity, Lon Williams, is a hit. Lon has been so wonderful and patient with u Second time with camelback infinity and again very pleased. Camelback Infinity, Lon Williams, is a hit. Lon has been so wonderful and patient with us on both occasions. If I was in sales I would try and steal this employee from you as he is awesome. Again thanks for your guys service More

Customer Service I live over 25 miles from this dealership and make the trip to this particular dealership due to their outstanding customer service and professionalis I live over 25 miles from this dealership and make the trip to this particular dealership due to their outstanding customer service and professionalism. I would recommend Infinity on Camelback to anyone. Greg Hauser More

Service a step above others! There are many places you can take your vehicle for service these days, but I personally go back again and again to the service center at Infiniti Cam There are many places you can take your vehicle for service these days, but I personally go back again and again to the service center at Infiniti Camelback because they are truly a step above the others! When you pull into their super clean drive-thru service center, you are instantly greeted with a smiling face and a handshake welcoming you! My particular service advisor, Josh Munsil, has been working with me since I bought my vehicle in the fall of 2013, he knows me by name and is always super helpful! He carefully documents all my needs and even has helpful suggestions that cater to my vehicle needs! My last visit was for a headlight issue and while there, they found a leak in the rear assembly and it was covered under the bumper-to-bumper warranty saving me $1800! This kind of attention to detail doesn't go un-noticed by me, this is service above others! I am the first in my family to own an Infiniti and it's truly been great! Sure the waiting area amenities are nice, but it's the people that make the REAL experience come to life! More

excellent Customer service Shelbyville in the shop is amazing always takes great care of my boyfriend and I not to mention our "baby" (the car). Mark helped us out of our G25 an Shelbyville in the shop is amazing always takes great care of my boyfriend and I not to mention our "baby" (the car). Mark helped us out of our G25 and into a new Q50 which was awesome and he was just great. Lon took the time to come out to my home and help with the infiniti touch issues I was having and was very patient and helpful. Thank you all ! Tara and Alfonso More