
INFINITI on Camelback
Phoenix, AZ
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Make You Feel Like A VIP I very much dislike the car buying experience. This was certainly as comfortable as a car buying experience can be. Excellent service while trying to I very much dislike the car buying experience. This was certainly as comfortable as a car buying experience can be. Excellent service while trying to decide if my choice was right for me. I must have spent over an hour test driving in 2 separate visits. Excellent after sale service. My Customer Loyalty Manager made a house call (what!?) to help explain all the car's features in detail. I've had 2 Sales Reps contact me to make sure I'm happy with my purchase and to ask if I need anything. The only thing they could have done differently was to get me the car at invoice!... but then, in fairness, they are entitled to make some money on their product. ;) More
Excellete service After my bad experience at Infiniti in Scottsdale, I decided to give Infinti of Camelback a chance and was blown away by the service they provide me w After my bad experience at Infiniti in Scottsdale, I decided to give Infinti of Camelback a chance and was blown away by the service they provide me with from the sales rep Mark to the manager. They made sure when I left the day, I purchase the Q50 I left happy and they did. Also want to thank Lon for taking his time and going over with me the features on the car. Thank you Infiniti of Camelback! More
Found my way! Absolutely a great experience. I can now use my GPS without difficulty. The support team is amazing, they came to Tucson to assist me so cool! Absolutely a great experience. I can now use my GPS without difficulty. The support team is amazing, they came to Tucson to assist me so cool! More
Excellent service visit Shelby and Lon went above and beyond to make sure my service went according to plan. Shelby made sure everything was done properly with the vehicle an Shelby and Lon went above and beyond to make sure my service went according to plan. Shelby made sure everything was done properly with the vehicle and Lon stepped up to get me back to work when the shuttle wasn't available. Great team effort and excellent customer service. More
one of the best new car purchase experiences I have had Let me start by saying that I have been fortunate to drive/own many prestige brands but Infiniti in general and the Camelback dealership in particular Let me start by saying that I have been fortunate to drive/own many prestige brands but Infiniti in general and the Camelback dealership in particular has truly been outstanding. I started with an email blast to area dealerships stating what I was looking for and then completed the deal with just a few more emails; even including turning in my existing car as a trade in- all over the phone or email. Got an excellent deal working with that no one else could match as well. The post sale education of all the audio/phone/GPS etc features is awesome- Lon does a fantastic job with this and even came out to our house- we live 100 miles away! More
Jacqueline green Shelby is always great and provides great service. He is one of the reasons I continue to drive Infiniti. Thanks for all that you do:) Shelby is always great and provides great service. He is one of the reasons I continue to drive Infiniti. Thanks for all that you do:) More
Great service Camelback Infiniti has always provided the highest level of service. Shelby is always a pleasure to work with. I highly recommend using Camelback In Camelback Infiniti has always provided the highest level of service. Shelby is always a pleasure to work with. I highly recommend using Camelback Infiniti for all my service needs. More
Great Customer Care Such a pleasant surprise to have Lon come to our house and sit in our new car with us showing us how to use all the bells and whistles. All our ques Such a pleasant surprise to have Lon come to our house and sit in our new car with us showing us how to use all the bells and whistles. All our questions were answered and he showed us ztuff we'd have never figured out. More
AWESOME This is by far the best dealership I have ever worked with. This is my second vehicle purchased from them. Their service department is top rated and This is by far the best dealership I have ever worked with. This is my second vehicle purchased from them. Their service department is top rated and Lon Williams is the best part of buying my car from this dealship More
Oil Change Easy in, Easy Out! The waiting area is super comfy with leather chairs and couches, a flat panel in the wall, surround speakers up above, lots of mag Easy in, Easy Out! The waiting area is super comfy with leather chairs and couches, a flat panel in the wall, surround speakers up above, lots of magazines, a mini fridge that is always filled with cold water and a cappacino/espresso machine that is complimentary as well! The paperwork "about your vehicle" is super helpful and shows what needs attention, their associated costs and recommendations! No pushy sales guys here! They simply make suggestions... Sign off the paperwork, receive your keys, a friendly handshake and your out the door! Can't get much better then that! -XtremeFX11 More