
INFINITI on Camelback
Phoenix, AZ
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Simply Outstanding! If you, as a consummer, are looking for outstanding customer service and attention to detail, then this is the dealership for you! I have been bringi If you, as a consummer, are looking for outstanding customer service and attention to detail, then this is the dealership for you! I have been bringing my vehicle to be serviced at Camelback Infinity since the dealership opened its doors. I won't go anywhere else as I am treated like royalty. Shelby Clark has made me feel like my patronage is important and he cares that I am satisfied with all the services from start to finish. This is what customer service is all about and I am happy to recommend Infinity of Camelback to anyone who is simiply looking for the best in Sales and Service! Thank you for taking such great car of my vehicle everyone! More
Excellent Experience I can’t say enough nice things about my experience purchasing a new QX60 at Infiniti on Camelback. My initial contact was with Michael Hyatt who met I can’t say enough nice things about my experience purchasing a new QX60 at Infiniti on Camelback. My initial contact was with Michael Hyatt who met us at the curb and took us inside. Michael heard our choice of vehicle and explained the available trim and equipment options. After our test ride in the QX60 we chose, we met with Glenn Keeten and Michael to discuss possible transaction terms, the value of our trade-in vehicle and a fair price for the QX60. There was never any pressure or urgency to their attitude; only a strong willingness to help us determine that the QX60 was the SUV for us. The next day we returned to Infiniti on Camelback, ready for the final negotiation on the vehicle we wanted. This time we met with Michael Hyatt and Richard Sieck, who were both very accommodating. In the end, we were delighted with the deal we struck. This was one of the finest car-buying experiences I’ve ever had. Polly Swafford did a great job completing all the necessary paperwork for us. And she was both quite professional, not to mention very persuasive, in her presentation of the extended warranty and prepaid service products she could offer us. Following the sale, Lon Williams came to our house and did a masterful job explaining the QX60’s NASA-like electronic driver assists, navigation aids, and entertainment programs. I was absolutely amazed at all the really cool things this QX60 can do. But best of all, Lon programmed his cell phone number into the vehicle’s system, so I can call him whenever I forget how to access all those fun features. All in all, I was very impressed with the entire staff we met at Infiniti on Camelback. I would definitely recommend this dealership to anyone interested in purchasing a vehicle. More
Very pleased! Definitely recommend!! This dealership has helped change my perspective of car dealerships. I got a very competitive price quote from Richard, the sales manager online. When This dealership has helped change my perspective of car dealerships. I got a very competitive price quote from Richard, the sales manager online. When we went in, we were helped by Mark who was very friendly, knowledgeable and patient with us showing us and explaining all details and features of the new G37 we were interested in. We test drove 2 cars and picked one. We settled on a very decent price (after trade) and everyone was pretty easy to deal with from the manager to finance department. No aggressive pushy tones. The car was detailed and ready for us to go. Was a long evening but cannot be happier. Mark personally came over to my office to get my car setup with some of the features (Bluetooth, memory seats) next day. And setup an appointment with Shelby for some cleanup/checkup work on the car. Shelby was also very professional and took care of all concerns. Everything was delivered as promised. Lon Williams came over to my house next week and explained all the features for the car and help setup voice recognition. Extremely friendly, professional and helpful. Overall very happy with the whole experience. I would definitely recommend Infiniti On Camelback and Mark Metzar/Lon Williams would be the go to guys. More
WOW!! Lon was absolutely incredible-extremley friendly, unbelievably knowledgable and spent as much time as I needed in order to teach me about the benefits Lon was absolutely incredible-extremley friendly, unbelievably knowledgable and spent as much time as I needed in order to teach me about the benefits and features. Not only did he provide incredible customer service but he also personally offered to assist with a matter I was looking for follow up. I would recommend Lon and the Inifiniti on Camelback team to anyone looking a new vehicle-what a great way to get into a new car! More
I thoroughly hate the whole car buying experience. However, everyone at Infiniti on Camelback made it a very pleasant experience. I was familiar with the service department but had not previously dea However, everyone at Infiniti on Camelback made it a very pleasant experience. I was familiar with the service department but had not previously dealt with sales. I don't have a negative thing to say about any part of the experience. Lon Williams is the most knowledgeable person I have every met when it comes to the technology in the car...or for that matter for the car in general. I am looking forward to my follow up visit with him. More
Went in for a used infinity and somehow, they were able to get me into a new Q50. still not sure how they did it, but don't care. the car is awesome! The people were fantastic. Lon actually came out to to get me into a new Q50. still not sure how they did it, but don't care. the car is awesome! The people were fantastic. Lon actually came out to my house and walked me through all the tech on the Q50. wouldn't have known have of what the car could do without him. thanks again cheers!! More
I want to let you all know what a caring, helpful, friendly person we met during our searching for a vehicle. Mark Metzar went all out to make sure we received the best possible help and attention we friendly person we met during our searching for a vehicle. Mark Metzar went all out to make sure we received the best possible help and attention we could get, even after the purchase has been made. He is still helping me with things I couldn't do myself. More
Lon was timely, efficient, very helpful and walked me through all the technical aspects of my new Infiniti QX60. I would highly recommend this dealer and Infiniti as a brand. Very satisfied with the cu through all the technical aspects of my new Infiniti QX60. I would highly recommend this dealer and Infiniti as a brand. Very satisfied with the customer relations! More
We couldn’t be happier with our new car and the service we received at Infiniti on Camelback. The car is awesome! Everyone at the dealership is super friendly and attentive. Thanks to Lon, I am taking adva we received at Infiniti on Camelback. The car is awesome! Everyone at the dealership is super friendly and attentive. Thanks to Lon, I am taking advantage of all of the features the car has to offer, which are extensive. Lon went above and beyond in his follow up to make sure all of my questions were answered and that I had a good experience. More