INFINITI on Camelback

I had already located the vehicle that fit my needs before contacting Infiniti on Camelback. It was among their online inventory of "pre-owned" vehicles for sale. I called to ask some questions about before contacting Infiniti on Camelback. It was among their online inventory of "pre-owned" vehicles for sale. I called to ask some questions about the vehicle, and spoke with the Salesperson, Thomas Torres. He checked the vehicle and emailed me some answers to my questions, as we had discussed. The next afternoon, I found time to visit the dealership, see the vehicle, and go for a test drive. Thomas was even more genuine & personable face-to-face. He was extremely patient with my sister and I throughout the test drive and well beyond! We asked a TON of tough questions, and he politely and consistently obtained the answers for us. It was really GREAT working with him! I arranged to bring my trade-in vehicle the next day, and pick up the new purchase at that time. The gentleman who assisted me with changing my license plate was VERY kind to go through a few details on guages and buttons in the vehicle. I am now still getting used to driving my Nissan Juke. My only disappointments in the entire process were no fault of anyone at the dealership, but the vehicle is a 2012 model, and I only received ONE car key!! This key has the buttons with the keyless entry feature. There should have been TWO of these keys with the vehicle!! I am not at all happy about that, because I wanted to keep one key with a fresh battery while using the other, so I don't run into a problem when the first battery goes out! My other disappointment, is that the initial owner of the vehicle must have been a smoker. I detect the lingering smoke smell EVERY time I'm in the Juke, and that is extremely annoying!! I have already tried tons of extra-strength Febreeze, plus driving on the freeway with the windows down; but so far, the smoke odor is still there. :( More

The best Infiniti dealership in town. I had my 2008 G coupe serviced there, Shelby and team in service always did a great job and due to him and the service I received I bought my second Infiniti from th coupe serviced there, Shelby and team in service always did a great job and due to him and the service I received I bought my second Infiniti from them, a new 2013 G37S coupe. I got great service from John and his team in sales, we organized a great deal and am super satisfied! Recently Lon extended the great customer service by coming out to show me some advanced features of the new Gride and wow was I impressed with the changes to the nav and voice commands. Lon did an excellent job and is certainly an expert. I highly recommend Infiniti on Camelback. They are honest, they do what they say they will do and I will be a lifelong cusomter for these reasons and many more. More

Lon and Tom from Infiniti Camelback was a great help to me setting everything up on my new car. Great personality and extremely knowledgeable. Answered every question i had and showed me new things i didn' me setting everything up on my new car. Great personality and extremely knowledgeable. Answered every question i had and showed me new things i didn't know about my car too. If your in the market for a new car definitely go see Infiniti Camelback first. More

LOVE MY 2013 INFINITI JX35. It's amazing what this car can do! Lon was great at showing the various features. We love the Mobile Information Services off the Infiniti Connection Page. car can do! Lon was great at showing the various features. We love the Mobile Information Services off the Infiniti Connection Page. More

Lon Williams offered to show me around my car. The 2 1/2 hours I spent with him were very informative even tho I have driven an infiniti since 2008. I did not get this same guidance from the "other" Infini hours I spent with him were very informative even tho I have driven an infiniti since 2008. I did not get this same guidance from the "other" Infiniti dealership. Lon's services are a great asset to Camelback Infiniti. I am not only an Infiniti fan but a Camelback Infiniti fan as well! Thanks Lon!! More

Dealership was very friendly and helpful. They were very upfront and quickly understood our needs and goals. The finance process was also streamlined. the dealership took the time to show us how the car fun upfront and quickly understood our needs and goals. The finance process was also streamlined. the dealership took the time to show us how the car functioned and how to work all the cool gadgets. More

Friendly and efficient customer service and atmosphere. Efficient and experienced with the paperwork. Very thorough with the automobiles features. Very thorough and clear with financing documents. Efficient and experienced with the paperwork. Very thorough with the automobiles features. Very thorough and clear with financing documents. More

There are two people you rarely trust: car salesman and attorneys. But I will say this, Lon Williams and Tom Daniels are two people that I can honestly recommend to anyone in the market for an Infiniti. attorneys. But I will say this, Lon Williams and Tom Daniels are two people that I can honestly recommend to anyone in the market for an Infiniti. I purchased a vehicle from Infiniti on Camelback earlier in the year. After the purchase, you get all the calls and think it is just them trying to earn a review or what not. But truthfully, this isn't the case. Tom still calls and emails and Lon is an absolute savior. He comes to your house after buying the car and shows you anything you need or want to know. You can call him any time and he will answer your questions and if you have any issue at all, just call him and it will be solved. There is a fine line between building rapport for a sale and building ever lasting customer loyalty. Because of Lon, the latter is the case. More

I felt the acquiring experience could of been better. I do not think my experience with Lon Williams could have been any better. He very informative and helpful. I feel I can call Lon for any help I may ne do not think my experience with Lon Williams could have been any better. He very informative and helpful. I feel I can call Lon for any help I may need on my new infiniti More

Lon Williams came to my home to explain the features of my new Infiniti. He was so friendly, knowledgeable, and patient. He knew the answers to every question and showed me features I had no idea were ev my new Infiniti. He was so friendly, knowledgeable, and patient. He knew the answers to every question and showed me features I had no idea were even there. I never felt uncomfortable in asking any question or asking him to go over something again. I was pleased with my purchase before, but Lon has added another layer of happiness to my purchase. He was terrific. More