INFINITI on Camelback

Buying a car is supposed to be fun. Perhaps it’s because there are so many choices and so many confusing options to consider, or perhaps it’s because I choose to buy rather than to be sold, or because I hav there are so many choices and so many confusing options to consider, or perhaps it’s because I choose to buy rather than to be sold, or because I have been exposed to my fair share of salesmen with questionable business practices… regardless of the reason, I have always dreaded buying a new vehicle….until now. Infiniti on Camelback and Certified Sales Consultant Danny Cantillo in particular have made my most recent purchase not only effortless but fun as well. Not even sure what I wanted in my next car and with a budget that said what I wanted was not even possible, Mr. Cantillo found that special car at a price that was fair and affordable. His going the extra mile in delivering the car to my doorstep and spending time making sure I was comfortable not only with the car but my purchase as well, speaks volumes about Infiniti on Camelback and the people who represent them. If you are in the market for a new or used vehicle, I urge you to visit Infiniti on Camelback and ask for Mr. Cantillo in particular. His patience, product knowledge and attention to service and detail will surely make you an Infiniti on Camelback client for years to come. More

After searching for an SUV for over a month and dealing with 10-20 dealerships I can say that these guys are head and shoulders above the rest. Danny was a great sales person. He was not pushy like most o with 10-20 dealerships I can say that these guys are head and shoulders above the rest. Danny was a great sales person. He was not pushy like most of them are. I initially wanted a new car but he listened and presented me with a good solution on a used one they had. After the purchase he walked me through all the features of the car and called me the next day to make sure I didn't have additional questions. I would highly recommend this dealership and Danny to anyone in the market More

Danny was very helpful locating a QX56 for us as none was available locally. He found one in California and he and the rest of the team at the dealership really went the extra mile to help me get the car I available locally. He found one in California and he and the rest of the team at the dealership really went the extra mile to help me get the car I wanted. Both Lon and Danny were very patient explaining all the features of the car and encouraged me to call if I had any questions. More

Lon came to my house not once but twice to help us. We were very pleased with all that he did for us. I highly recommend this dealership! were very pleased with all that he did for us. I highly recommend this dealership! More

We received friendly and efficient service from our salesperson James. We were also very impressed with the reconnect service we received from Lon. We would definitely recommend them to others. salesperson James. We were also very impressed with the reconnect service we received from Lon. We would definitely recommend them to others. More

Trust me when I say, I interacted with quite a few dealerships in researching which car to get this time around and Infiniti on Camelback earned every one of the fives on this rating. As a young, sing dealerships in researching which car to get this time around and Infiniti on Camelback earned every one of the fives on this rating. As a young, single woman, I was weary of having to buy a car on my own (despite the fact that I had, in fact, done so before). The common viewpoint is that car buying is an exhausting event to be dreaded, and a battle/power struggle that must be prepared for (all the more so when many dealerships see your demographic as an "easy target"). This couldn't be further from the truth at Infiniti on Camelback. Every single interaction I had with them was positive. The sales staff were helpful and knowledgable, but never pushy or combative. There were no games when it came time to negotiate. I sat down with Rich (sales manager), had a civil and honest conversation about the offer, and we came to an agreement that I felt good about. He patiently explained leasing to me, addressed concerns I had about anything and everything, and overall gave me a hassle free, transparent, negotiation. I couldn't have been happier with this process. I then went to finance to sign my paperwork. This is oftentimes battleground #2 as you get fast-talked into a number of unnecessary extras. Again, this was not the case with this dealership. Mason was extremely patient, asking at each step if I had any questions at all. He genuinely wanted to ensure I knew exactly what I was signing at each step in the process and was happy to explain things in clear, concise layman's terms as needed. As for the extras, he went through them with me thoroughly, explaining each and was never pushy when I questioned or declined options. And if you are looking for a reason to choose Infiniti on Camelback over any other valley Infiniti dealer, look no further than Lon Williams. Lon's sole job is to ensure that you have a great customer experience and no other dealership has a "Lon." He literally comes out to your house a week or so after you get the car, and goes over any and every feature you could possibly want to know about. He will convince you (as if you needed any convincing) that this is an amazing car, and that owning an Infiniti will be an amazing experience. And then he programs his phone number in, and says if there is anything you need... just call him. I'm happy to do business with them again, and happy to refer friends and family to do the same. More

Love the car. Excellent price through the Costco car buying program. Lon Williams takes his job of Customer Loyalty Manager very seriously and is anxious to please. The follow up after the sale is very buying program. Lon Williams takes his job of Customer Loyalty Manager very seriously and is anxious to please. The follow up after the sale is very impressive. More

WOW!! What an amazing experiene this has been. Lon has come to my home twice to go thru my new car with me to make sure I am getting the most out of it, that doesn't ever happen. Thank you Lon and thank come to my home twice to go thru my new car with me to make sure I am getting the most out of it, that doesn't ever happen. Thank you Lon and thank you Infinit for the exceptional service. More

I just purchased a new JX - the people at this dealership have been wonderful. Lon came to my home to teach me all about the great tech on the car and will come by in a week or so to continue the teaching! have been wonderful. Lon came to my home to teach me all about the great tech on the car and will come by in a week or so to continue the teaching! I so appreciate their attention to detail, making this car purchase the most pleasant that I've ever had. Great job Guys! More

I used the Costco program and got a very good deal, especially after getting credit for factory/dealer incentives. The sales folks were very friendly and worked hard to find the car we wanted (they ha especially after getting credit for factory/dealer incentives. The sales folks were very friendly and worked hard to find the car we wanted (they had it shipped in from out of state), and to instruct us on the cars features, particulary how the high tech features work. A dealer representative even came to our house a couple of weeks after we purtchased our car to give us a review and further instructions. We were treated like a valued customer. The only negative issue I had was when the finance person put a bit of a hard sell on us to purchase an extended warranty and service agreement. I would have liked to have had some advance notice and an opportunity to consider the pros and cons of the various warranty/maintenance options before we were signing final paper work. Overall, I was very satisfied with the experience and I have recommended Infiniti on Camelback to friends and fellow workers. More