INFINITI on Camelback

First of all I am from Michigan, my wife and I were in Phoenix visiting her family on vacation. My mother in law needed to replace her current car. We did some advance searching and decided on a Toyota Ca Phoenix visiting her family on vacation. My mother in law needed to replace her current car. We did some advance searching and decided on a Toyota Camry. Of course there are lots of options for this particular car in Phoenix. We narrowed our top two selections to Infiniti on Camelback and a Toyota Dealership. I contacted Infiniti on Camelback and connected with Lon customer service rep, then he transferred me to Brent in sales. However Brent was with a client at the time so I connected with his manager Richard instead. I explained my objective of a simple, easy, no hassle purchase, and it was for my mother in law. Unfortunately we started at the Toyota Dealership because it was closer and they said they would make it a simple process. To say the least we were very disappointed with the Toyota Dealership and left quickly. I then contacted Infiniti on Camelback to let them know we were on our way there. When we arrived we were very pleased right away. Brent had pulled the Camry up front for us and greeted us promptly and professionally. While we checked out the Camry he brought us the CarFax to review. Then on to the test drive, we were immediately pleased with the quality of the car overall. We discussed our concerns with the foggy headlights, Brent said he would take care of them for us, that was the only issue we could find with the car. He put together a great deal for us and had the car detailed while we waited and signed the papers. We were able to trade in my mother in laws old car, finance the Camry at same rate as her Credit Union, and drive it home that night. Brent even stayed late so we could take it home. The next day we realized that the rear window tint was blurry, which we did not see it the night before. I contacted Brent and he set up an appointment with my mother in law and replaced the tint. This was greatly appreciated because In the car sales industry great after sales is hard to find. I would highly recommend them whether you are looking at Infiniti or another cars they may have. I wish I lived closer so I could send them a referral every chance I get. Of course my wife's family and friends will hear about this fantastic experience. Thanks again Infiniti on Camelback for making this a great buying experience. Shaun, Misty, and Lydia More

Danny and Sam are professional, honest, easy to work with. My best car deal experience in quite some time. I would highly recommend Danny and this dealership. with. My best car deal experience in quite some time. I would highly recommend Danny and this dealership. More

my experienc throuh this whole process was just great. the car is great and so far the support has been very helpfull. god bless yous. the car is great and so far the support has been very helpfull. god bless yous. More

Lon arrived to show us how to use the features of our new car. We are so happy with everything he went over with us. Lon took a long time with us and showed us so much about our new car. We are very pleased car. We are so happy with everything he went over with us. Lon took a long time with us and showed us so much about our new car. We are very pleased with the service Infiniti has and would recommend this company highly. Thank you for everthing. More

Fantastic services, great support. I learned so many cool featuea on my car. Lon was patient an very knowledgeable thank you for making my car buy experience so awesome. featuea on my car. Lon was patient an very knowledgeable thank you for making my car buy experience so awesome. More

I've serviced my old Infiniti at this dealership for a while now and I was very pleased with the level of service I received when I bought my new car. I really like to have all my options in front of me a while now and I was very pleased with the level of service I received when I bought my new car. I really like to have all my options in front of me when I buy a new vehicle and Richard did just that. He was upfront and gave me all the information I needed to make my decision. The aftercare experience was very helpful especially since technology is not my friend. Lon made it simple and now I am using features I never used on my last vehicle. Overall I am very pleased with my experience with this dealership and will send anyone I know their way if they need a vehicle. More

Infiniti on Camelback has been wonderful since the initial phone call to Rich. They gave me a great price on a new 2013 FX37 and a fair trade on my 2011 M37. Lon provided impecable service after my initial phone call to Rich. They gave me a great price on a new 2013 FX37 and a fair trade on my 2011 M37. Lon provided impecable service after my purchase by coming to my home and providing one on one instruction regarding all the wonderful features and how they work. This purchase has been a wonderful experience and I know that their maintenance service will be equally as great. More

My experience with Infiniti on Camelback far exceeded my expectations. I had visited many dealerships while searching for my perfect car. Infiniti on Camelback provided superior customer service while resp expectations. I had visited many dealerships while searching for my perfect car. Infiniti on Camelback provided superior customer service while respecting my time and desire to make the best decision. I was never pressured or harassed and that alone was refreshing as many other dealerships were calling constantly. I have now had my new Infiniti for a week and am very pleased with the entire experience. Brent, Mason and Lon exemplify what it to provide the customer with the best possible experience. More

This is my second purchase at Infiniti on Camelback. At first I thought this dealership was competent and professional. They had friendly smiles and seemed to be customer service friendly, that is until yo first I thought this dealership was competent and professional. They had friendly smiles and seemed to be customer service friendly, that is until you have a problem. I leased a 2013 G37 in January of 2013. A few days later I got a call from Infiniti of Camelback requesting that I stop by to re-sign my contract. Apparently there was an error on the contract. I came down signed a new contract and thought everything was good to go. A couple of weeks later, I started to get collections calls from Infiniti Finance indicating that I was late on a payment. I have made several calls to Infiniti on Camelback and Infiniti Financial to resolve this issue and yet nothing has been resolved. I will never buy a car from Infiniti on Camelback. Your company lacks Customer Service. I will tell family and friends not to do business with your organization. ABC Nissan/ Infiniti on Camelback was one of the worst Car Dealerships in AZ years ago. I thought you got your act together… Seems you’re up to the same old tricks…. If you want to be ignored, disrespected and lied to, go to Infiniti on Camelback Christian More

I recently purchased a used car from Daniel at Infiniti on Camelback and was very pleased with the overall experience. He was very professional and helped us find exactly what we were looking for! Thanks f on Camelback and was very pleased with the overall experience. He was very professional and helped us find exactly what we were looking for! Thanks for all your help Daniel. More