Ide Mazda

Terrible tires - Unsafe for winter driving Worst tires I have ever had on a vehicle. Totally inappropriate for winter . Leased a new Mazda 3 in early November. When the snow hit in mid-December Worst tires I have ever had on a vehicle. Totally inappropriate for winter . Leased a new Mazda 3 in early November. When the snow hit in mid-December I went in the ditch twice within a week. Totally unable to be driven in snow. Far too risky. Dealer that leased me the car knew I would be driving it in snowy, hilly terrain and failed to warn me about these Ecopia tires. Had a Mazda 3 prior to this one and it was great in snow. That is one of the main reasons I decided to lease a new Mazda 3. My 2013 Mazda which I leased from a different dealer was equipped with all-weather tires and then CS5 Grand Touring Tires by Cooper. Never needed snow tires on the 2013. After six weeks of owning the 2018 model the dealer and Mazda USA said I would need to buy all new tires. Bridgestone Firestone has also admitted that these tires are not appropriate for winter driving. Why would Mazda USA be putting the Ecopia tire on a vehicle that was to be sold and driven in a cold snowy climate? I feel totally ripped off. So if you are thinking of getting a Mazda in a region where there is snow make sure it is not equipped with Ecopia tires. After this bad experience I will not ever lease or own another Mazda. Dealer and Mazda USA are too cheap to keep a driver of one of their vehicles safe in their travels on the road. More

Amazing people, outstanding service, Mazda luxury!!! From the first time we walked into the IDE Mazda dealership we knew we hit gold! Kudos to Rich for creating a dream selling and service team that does From the first time we walked into the IDE Mazda dealership we knew we hit gold! Kudos to Rich for creating a dream selling and service team that does not pull back from delivering the very best the industry has to offer! Mazda’s are the industry’s best kept secret and an experience of purchase from IDE Mazda beats them all. I have gone from being a guy that said ( air quotes)“car salesman” as a derogatory term to absolutely loving these car guys! Been schooled about how customer service should be and I am humbled and a better man because of my experience with the IDE team! Cannot tell you enough good things about how special we felt all the way through, from holding the door to the no pressure sales. From the easy financing to the amazing rebates. From the shaking hands to driving a Mazda gone all decorated with balloons and a bow! I love this dealership. Highly recommend it to all who have ever felt that car buying is stressful! We are lifers with this dealership!#idemazdazoomzoom4life More

Worst pricing ever! - $2k more than two other dealerships They were $2K more than Ontario and Marketplace on the same vehicle. I ended up buying a Hyundai with better safety and a better warranty to $6,000 They were $2K more than Ontario and Marketplace on the same vehicle. I ended up buying a Hyundai with better safety and a better warranty to $6,000 less. More

Horrible customer service after the sale I had thought that I was dealing with a great dealership and even bought a second car from them, but when it came time to deal with an issue with a ti I had thought that I was dealing with a great dealership and even bought a second car from them, but when it came time to deal with an issue with a tire warranty they were nowhere to be found. I have called them at least 12 times over the past five months to find out what is happening with the refund from my tire replacement (which they never told me I would have to pay for my tire up front when they sold me the protection plan) and no one will get back to me. The service manager is the worst of them as he flat out doesn't return the messages that are given to him. I will go to a different dealership for my next vehicle. More

Awesome experience These guys rock. They were happy to show me lots of different options, and work with me to find a great car for my needs. David was knowledgeable, These guys rock. They were happy to show me lots of different options, and work with me to find a great car for my needs. David was knowledgeable, friendly, and professional. Really appreciate that. The service department is the best I've ever encountered. Fast, friendly, and high quality work. More

Best vehicle purchase experience I've ever had Joe Preteroti -from Ide Honda- drove me down to the correct Ide Mazda, gave me the keys to the car I was interested in and told me to enjoy the test d Joe Preteroti -from Ide Honda- drove me down to the correct Ide Mazda, gave me the keys to the car I was interested in and told me to enjoy the test drive. After I enjoyed my test drive, I told him my price range. After we agreed on the price, the finance department got me a great financing offer and I signed, then drove away with my car. It was the best experience I've ever had purchasing a vehicle, and I look forward to my next purchase with Joe and the Ide dealerships. More

Dealership is respectful of the customer Mark C. knows Mazda vehicles from years of experience & certified top sales training. He will comm. with u at your level. Mark is not a "robot" Mark C. knows Mazda vehicles from years of experience & certified top sales training. He will comm. with u at your level. Mark is not a "robot" More

Great Experience Bought a 2016 CX5 and had a very easy and painless experience. The salesperson was Mike Reese, he gave me an upfront price , no hassles nor gimmic Bought a 2016 CX5 and had a very easy and painless experience. The salesperson was Mike Reese, he gave me an upfront price , no hassles nor gimmicks. Never felt pressure to buy the car, he didn't try to pressure me into buying anything additional. Told me he'd take care of everything and did, was in constant communication with me throughout the process and when I went to pick up the car all the paperwork was in order and spent at most 20 mins picking the car up and signing everything. Definitely recommend the dealership to anyone More

Awesome experience! This was the best car buying experience I have ever had. Mike Reese was an extremely helpful and likable guy. He was knowledgeable and worked with m This was the best car buying experience I have ever had. Mike Reese was an extremely helpful and likable guy. He was knowledgeable and worked with me on my financing. I love my new Mazda 3 hatchback. Everything is as it was described by Mike. I had a slight problem after driving the car for a few weeks so I stopped by unexpectedly and the service area took care of the problem immediately and I was out of there in 5 minutes. This is a great dealership to work with. Highly recommend. More

Highly Recommend After doing some car "window shopping" we returned to Dick Ide and are very glad we did. We are very pleased with our Mazda 6. Mike Reese listened t After doing some car "window shopping" we returned to Dick Ide and are very glad we did. We are very pleased with our Mazda 6. Mike Reese listened to our requirements and put us if a very functional and beautiful car! More