Ideal Cars

Nasty sales men, lied constantly throughout the whole sale, added fees after we bought the car and the salesmen talk behind your back. horrible customer service. sale, added fees after we bought the car and the salesmen talk behind your back. horrible customer service. More

If I could give them a double zero rating, I would. Don't buy a car from them unless you want thousands of dollars added to your contract (hidden) without you knowing it. They have you sign on a tabl Don't buy a car from them unless you want thousands of dollars added to your contract (hidden) without you knowing it. They have you sign on a tablet so you are unable to read all of your contract & then they email the contract to you. I had my doubts and should have checked out the reviews on yelp, because they are BAD!!! We should have known better. They didn't ask if they could run our credit, they just ran it with a lender that we didn't want. They added almost $5000 by the way they did the breakdown...but again, you couldn't see it. Then they added a reconditioning fee of $2,249.00 to make the "truck look good". That's no even something that you legally have to pay...but again, it was hidden. When we went back in and tried to talk to them, (TIM) told us that he wasn't going to correct anything and was extremely unprofessional. They lure you in, rush you out, and quietly cheat you. We've purchase a lot of cars and trucks, but this was absolutely the WORST car buying experience ever. They are money hungry devils!!! More

DISHONEST Dealership. Sells junk cars. Waste of time. They charge for service work they don't actually do. They lie they cheat. Said they hooked my car up to a diagnostic Sells junk cars. Waste of time. They charge for service work they don't actually do. They lie they cheat. Said they hooked my car up to a diagnostic machine yet cannot provide evidence or documentation. More

My experience is from out of town. .i discovered they don't ship cars...so getting exact vehicle condition info is critical for a purchase...no engine pics on a camaro engine...sales pe .i discovered they don't ship cars...so getting exact vehicle condition info is critical for a purchase...no engine pics on a camaro engine...sales person refers you to the inspection/service contract people who can tell you nothing about the car...check the carfax was the response..suggested I fly in to inspect it..said they would provide info and pics after I called to xxu... pre approved for the purchase..after 2 days of nada I call back again and the vehicle is sold...don't even waste a breath on them if your out of town and looking for a streamlined purchase expierience...the car was beautiful...but it appears they can only work with what's standing in front of them... More

es un lugar ideal para comprar un carro o camioneta te tetan com familia y te ayudan a obtener el mejor interés posible y Mark es una persona maravillosa te tra como si fueras su familia tetan com familia y te ayudan a obtener el mejor interés posible y Mark es una persona maravillosa te tra como si fueras su familia More

Everyone at Ideal Cars made great effort in finding me the right car and payment. Thank you ! I’ll be coming back to you for my next car purchase! the right car and payment. Thank you ! I’ll be coming back to you for my next car purchase! More

I sincerely hope people READ THIS! IT WILL SAVE YOU $1000's, and a lot of time!!! This is a VERY CORRUPT dealership. Sold me a severely damaged unsafe vehicle at high Blue Book cost IT WILL SAVE YOU $1000's, and a lot of time!!! This is a VERY CORRUPT dealership. Sold me a severely damaged unsafe vehicle at high Blue Book cost. The 2012 Chevy Colorado, 71867 miles, for sale at just under high Blue Book value was not sellable in the condition they offered it to me. Since I was buying from out of State they required a cashier's check with full payment to hold the car so I could come and see it. I paid the purchase price and flew to Mesa Arizona to inspect the car. During the inspection I noted a surging in the engine as it idled. The salesperson told me "all cars sound differently" to which I replied let's just check for codes. The code found subsequently required a timing chain replacement. They did change the timing chain but in the process left the vehicle not completely assembled. The oil pan was broken during removal, the drain plug was leaking oil, the rack and pinion steering assembly was leaking, the fuel lines were not connected to the holding assembly, the brake line on the passenger side was bent and kinked (which is dangerous and likely to render a fluid leak), the fan shroud was unattached and bouncing into the fan when I test drove it, the battery was not tied down, one of the electronic modules was left hanging by its wiring in the engine bay, there was loose and missing hardware in several locations. There is too much to describe on this thread. When confronted about the condition of the vehicle the dealership refused to help with any of the repairs! Worst dealership, maintenance facility and business practices I've ever encountered in my life. Please do yourself a favor do not buy from Ideal Cars anywhere in Arizona or in the united states. This is a culture problem probably extending throughout the corporate environment. Just don't go there. October 30, 2022 was the original purchase date. This is an update. I've poured over $10,000 into the vehicle to get it to run right. I'm embarrassed to say. The final diagnosis is an internal component I think it's called the timing chain actuator. It will cost more to fix it than it's worth. I can't sell it with a check engine light either! More

Salesman Dave was very knowledgeable of all the vehicles and patient throughout the process. Will recommend to friends and family, thanks again and patient throughout the process. Will recommend to friends and family, thanks again More