Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience, no pressure and they answered all our questions. Looking forward to something new, stop by and see what they can show you. questions. Looking forward to something new, stop by and see what they can show you. More
Thank you for doing your best to satisfy the consumers. They were kind and the dealership was clean. They were kind and the dealership was clean. More
Luis was incredible to work with, attentive to detail, quick to get back to us, I will definitely work with him again. quick to get back to us, I will definitely work with him again. More
Shaz was very helpful and professional! We were leaving for vacation the next day so he processed us very quickly as requested. He explained and demonstrated the features of our new Palisad We were leaving for vacation the next day so he processed us very quickly as requested. He explained and demonstrated the features of our new Palisade Hybrid very thoroughly and offered to be of help with any future questions we might have. It was a great experience working with Shaz!!! More
Salesperson was informative and answered all of the questions I had. Also was kind enough to follow up. questions I had. Also was kind enough to follow up. More
Quick, responsive, very attentive to my needs and got me a great deal. When I ran into issues they were very accommodating to my needs. 10/10. Abhi is tremendous. a great deal. When I ran into issues they were very accommodating to my needs. 10/10. Abhi is tremendous. More
We liked the dealer overall - the new young salesman, Julian, was very persistent, but to his credit, his persistence made it happen and I suspect he will be good at this. I liked dealing with Dennis, th Julian, was very persistent, but to his credit, his persistence made it happen and I suspect he will be good at this. I liked dealing with Dennis, the sales manager, as well. Finance portion was slow for my taste at well over an hour, I think closer to 2. I do recognize that was partly because my wife was handling her part remotely so it made more work for him and I really appreciate the flexibility in accommodating us. However, I felt like the conversation was a slow paced attempt to sell us gap insurance & other add ons and of course that's his job, but the technique was slow for my taste. My bigger issue was that I had actual questions that I felt were pretty quickly dismissed. I don't mean to be unkind, as I work in sales too and my feelings would likely be hurt if someone wrote anything less than stellar about me, but at the same time, I might want to know what I could improve. More
The overall experience of purchase was smooth. Hassan was truly customer friendly and helpful. I was provided with all the required information and support in a timely fashion and everything was h Hassan was truly customer friendly and helpful. I was provided with all the required information and support in a timely fashion and everything was handled professionally. More
Fantastic buying experience all the way around. Our sales man Cedric braved the cold and was the only person to greet me at any dealership I went to. Everyone worked together to get the deal done Our sales man Cedric braved the cold and was the only person to greet me at any dealership I went to. Everyone worked together to get the deal done quickly and delivered us a clean good condition SUV. Best buying experience in 20 years More
very polite,knowledgable . a very speedy service and easy to deal with,would recommend this dealership a very speedy service and easy to deal with,would recommend this dealership More












