Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ideal Hyundai Buick GMC
Frederick, MD
1,837 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,837 reviews
February 04, 2020
We had the best car buying experience!! Never before have we had such a pleasant, experience buying a car! Mr. Cook was very friendly, down to earth and professional. I wasn't feeling well Never before have we had such a pleasant, experience buying a car! Mr. Cook was very friendly, down to earth and professional. I wasn't feeling well, but was interested in a specific used car advertised. He made the process enjoyable and sped up the process, making it short and to the point and worked with us the best he could to give us the best possible deal. He also provided a follow-up call to see how things were going with our new van and encouraged us to call anytime we needed anything at all. I would definitely recommend seeing Mr. Cook if you are looking for a car!!! More
by tchaney
Employees Worked With
Eric Cook
January 29, 2020
Awesome!!! Can’t say enough about him. Did awesome with the overall sale and was patient even though he knew I was looking at other dealers for better pricing etc. he nailed it and I chose the truck becaus the overall sale and was patient even though he knew I was looking at other dealers for better pricing etc. he nailed it and I chose the truck because of his persuasion More
by Bmac1334
Employees Worked With
Steven Glaspell
January 23, 2020
Fantastic dealership with great employees! We are hoping to have a long lasting relationship and would recommend them to anyone looking to buy a car! to have a long lasting relationship and would recommend them to anyone looking to buy a car! More
by AESUDER
Verified CustomerEmployees Worked With
Eric Cook
January 22, 2020
Great service from Matt and Ideal Hyundai. Matt stepped up to me me transition from a 2016 Tuscon to a new one. It was a difficult situation with the transmission going out on the 2016. up to me me transition from a 2016 Tuscon to a new one. It was a difficult situation with the transmission going out on the 2016. More
by FLINTWOLFES
Employees Worked With
Tereasa, Matt Ellington
January 20, 2020
Matt was a pleasure to work with. He was knowledgeable, friendly and very attentive. I had some issues with the battery a few days after purchasing my car and was very impressed on how quickly the situatio friendly and very attentive. I had some issues with the battery a few days after purchasing my car and was very impressed on how quickly the situation was rectified. We are loving our new SUV! More
by Seeman.Melissa
Employees Worked With
Matt Ellington
January 11, 2020
My salesman was very friendly I liked the way he took the time to go over everything thing on the truck. Dan made my deal go ice and smooth ! My next perches will be with Dan Painter. time to go over everything thing on the truck. Dan made my deal go ice and smooth ! My next perches will be with Dan Painter. More
by RSPROSTREET
Employees Worked With
January 11, 2020
The salesman and financial person was awesome to work with and the dealership has a great selection of vehicles and a clean place to visit. with and the dealership has a great selection of vehicles and a clean place to visit. More
by barigid66
Employees Worked With
Tracie(Financial Manager), Matt Ellington, Dave O'Connell
January 08, 2020
Quick, Easy, Good Price I bought a used Honda Civic for my son. We got a good deal and the sales rep was very attentive to our needs and concerns. I bought a used Honda Civic for my son. We got a good deal and the sales rep was very attentive to our needs and concerns. More
by BobRoss
Employees Worked With
Roberto (Rob) Ocasio
January 04, 2020
It was okay I did not feel like we were presented car options like at other dealerships we visited. When I picked up the car, it had not been communicated to me I did not feel like we were presented car options like at other dealerships we visited. When I picked up the car, it had not been communicated to me that Matt had the key and not Rob. The communication could have been much better. The new car smell was overbearing and there was marks on the dashboard and trash on the floor mat, not a good new car first impression. This Hyundai dealership was better than Massey Hyundai in Hagerstown, Md. This dealership really needs a lot of help. They were terrible and the reason we drove 45 minutes to Frederick to find another dealership. More
by myershd
Employees Worked With
Teresa, Roberto (Rob) Ocasio, Matt Ellington
January 03, 2020
ripped me off! I was preparing to go on a trip, went in for my oil change a bit early, the representative that wrote me up put me in for the MOST EXPENSIVE oil chang I was preparing to go on a trip, went in for my oil change a bit early, the representative that wrote me up put me in for the MOST EXPENSIVE oil change, didn't even offer me the other options!!! I do not like being taking advantage of! Really gives me a lack of trust for your service center, I will be going to another dealer from this point on! More
by surianocaitlyn
Employees Worked With
Dave O'Connell
