Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ideal Hyundai Buick GMC
Frederick, MD
1,838 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,838 reviews
January 03, 2020
ripped me off! I was preparing to go on a trip, went in for my oil change a bit early, the representative that wrote me up put me in for the MOST EXPENSIVE oil chang I was preparing to go on a trip, went in for my oil change a bit early, the representative that wrote me up put me in for the MOST EXPENSIVE oil change, didn't even offer me the other options!!! I do not like being taking advantage of! Really gives me a lack of trust for your service center, I will be going to another dealer from this point on! More
by surianocaitlyn
Verified CustomerEmployees Worked With
Dave O'Connell
January 02, 2020
Good experience Mat worked hard for my business. He communicated quickly and met all my requirements. He is personable and has a nice manner that is not pushy. Mat worked hard for my business. He communicated quickly and met all my requirements. He is personable and has a nice manner that is not pushy. More
by BKTELEGRAPHIS
Employees Worked With
Matt Ellington
January 01, 2020
Beloster Dan was great to work with. Didn’t waste time going back and forth. Got right to the deal that worked for me. Thanks Dan Dan was great to work with. Didn’t waste time going back and forth. Got right to the deal that worked for me. Thanks Dan More
by KENLENTA
Employees Worked With
January 01, 2020
Great experience, got the vehicle I wanted. Robert and Teresa were very cordial and helpful.. Thanks to their efforts I got the exact truck I wanted. The dealer was easy to work with; I had no Robert and Teresa were very cordial and helpful.. Thanks to their efforts I got the exact truck I wanted. The dealer was easy to work with; I had no problems and wish to thank all involved during the sale. More
by rickd
Employees Worked With
Teresa Foster, Roberto (Rob) Ocasio
December 31, 2019
My Palisade my way. Working with Dan-The-Man Painter was a pleasure. He provided the information I needed that enabled me to make my decision. He was knowledgable, down Working with Dan-The-Man Painter was a pleasure. He provided the information I needed that enabled me to make my decision. He was knowledgable, down to earth made a stressful event much more tolerable. Thanks Dan. More
by jdalstad
Employees Worked With
December 27, 2019
I had the best experience at Ideal Hyundai today thanks to Leon Johnson. He went out of his to make sure I got into a car today and I couldn’t be more grateful. Thanks Leon! to Leon Johnson. He went out of his to make sure I got into a car today and I couldn’t be more grateful. Thanks Leon! More
by Amberweedon
Employees Worked With
Leon Johnson, Teresa Carpenter
December 24, 2019
Outstanding service The service was outstanding and very professional. Couldn’t have asked for more. I was fortunate to work with Mr Dan Painter who was very friendly, kn The service was outstanding and very professional. Couldn’t have asked for more. I was fortunate to work with Mr Dan Painter who was very friendly, knowledgeable and did an amazing job answering my questions as well as explaining things to me. I would definitely recommend this dealership to my friends and family and have them work with Dan if possible. Great guy, Dan. More
by EFNO
Employees Worked With
Other Employees :
The finance lady was really nice. I forgot her name
December 24, 2019
Leon johnson provided excellant service. He show paents towards a customer undeciding mome. He demonstrates dedication knowledge and courtsy throughout the entire service and perform a job well done towards a customer undeciding mome. He demonstrates dedication knowledge and courtsy throughout the entire service and perform a job well done More
by Buick
Employees Worked With
Leon Johnson
December 23, 2019
Purchased a used vehicle from Ideal, the experience was grea I recently purchased a used vehicle from Ideal. The entire team was fantastic to deal with. Dom, our sales consultant was always in communication and I recently purchased a used vehicle from Ideal. The entire team was fantastic to deal with. Dom, our sales consultant was always in communication and facilitated an excellent deal for us including our trade in. I would recommend Ideal for your next purchase. More
by MattK
Employees Worked With
