Ideal Hyundai Buick GMC

Typical I did not get any feedback from the service technician what service was performed including if my car needed the brake recall or if my transmission wa I did not get any feedback from the service technician what service was performed including if my car needed the brake recall or if my transmission was a problem when I asked to have it checked because it lurches forward when first putting in gear. I also didn't get my car wash, the plastic and floor liners where still in the car and I had to search the entire parking lot to find my car park in the gravel off the pavement More

Help dealing with repairs Tyler was very helpful in informing me about the needs for my car regarding the rotors on the front brakes. It was a more expensive morning that I ha Tyler was very helpful in informing me about the needs for my car regarding the rotors on the front brakes. It was a more expensive morning that I had thought I would have. But the repairs were made and I am satisfied. More

Great Customer Service Easy to make an appt to fit my schedule. I needed a key & transmitter made to replace a lost set. The price was thankfully cheaper than expected. Easy to make an appt to fit my schedule. I needed a key & transmitter made to replace a lost set. The price was thankfully cheaper than expected. Rose in customer service was extremely friendly, professional & knowledgeable. I observed her with other customers while I waited & each received the same treatment as me. I would have given 5 stars, a customer walked out after waiting less than 10 mins for someone to help him. No one was at the desk at the time. I really felt he was too impatient, however, the desk probably should not be left unattended. More

Great People to deal with when buying a car Goat a fair trade for me leased vehicle and kept me near my current monthly cost. Leon Johnson is the guy to go to. No high pressure! Goat a fair trade for me leased vehicle and kept me near my current monthly cost. Leon Johnson is the guy to go to. No high pressure! More

Always a pleasure working with Ideal Sercive Ideal service is always the ideal choice for me!! The service is a worry free trip for a fussy guy like me. Thx again Mike!! Ideal service is always the ideal choice for me!! The service is a worry free trip for a fussy guy like me. Thx again Mike!! More

Great customer service The dealership managed to match the trade-in value of my car issued from CarMax. Matt approached me within minutes I got there. He was knowledgeable, The dealership managed to match the trade-in value of my car issued from CarMax. Matt approached me within minutes I got there. He was knowledgeable, friendly, and immediately made me feel comfortable. He stayed afterhours for us and never once made us feel rushed. He is respectful to his co-workers and it was apparent they all share a friendly relationship. The dealership was clean and bright, and it had plenty of options to choose from (both new and used). More

Not Typical Car Shopping Started online and made contact with Matt, who was very responsive but not pushy. He was knowledgeable and personable. The deals were very competitive Started online and made contact with Matt, who was very responsive but not pushy. He was knowledgeable and personable. The deals were very competitive and the dealership offered a fair value for my trade. Financing went smoothly; rate and term as I needed. Expecting quality on the Service side as well. Highly recommend. More

"Great all around service" The customer service here is fantastic! From the call to make appointment to the time you get your key back. Friendly, I will stay loyal . The customer service here is fantastic! From the call to make appointment to the time you get your key back. Friendly, I will stay loyal . More

Quality and friendly Service From the moment I showed up, Ms. Rose Cochran assisted me with my service requests. Her knowledge of my vehicles maintenance needs and diagnosis of c From the moment I showed up, Ms. Rose Cochran assisted me with my service requests. Her knowledge of my vehicles maintenance needs and diagnosis of certain symptoms made the entire process easy and reassuring. I live in Winchester, VA. and it's my 2nd visit to Ideal Hyundai and both times have been worth 5 stars. More

Precise and quick The service was on point. Everything went very smooth and quick. It was nice working with justin . He answered all the questions I had. Great place to The service was on point. Everything went very smooth and quick. It was nice working with justin . He answered all the questions I had. Great place to get your car serviced More