
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The Ideal staff provided me the option of selecting between two similarly models to choose from. After I made my decision the Ideal salesman and staff worked with me every step of the purchase to make between two similarly models to choose from. After I made my decision the Ideal salesman and staff worked with me every step of the purchase to make fast and smooth transaction.. I'm glad that I made the deal. More
satisfied customer I have always brought my car here for service. I trust the dealership to take excellent care of my car. It provides dependable, reliable service. I have always brought my car here for service. I trust the dealership to take excellent care of my car. It provides dependable, reliable service. More
Great service! Thanks! Fixed the oil control valve on my Hyundai Sonata 2006 which another mechanic was not able to diagnose (but still charged me for the diagnostics). Than Fixed the oil control valve on my Hyundai Sonata 2006 which another mechanic was not able to diagnose (but still charged me for the diagnostics). Thanks a lot! More
Terrible service dept. Took 2.5 hrs. w/ appt. & was overcharged (wouldn't honor the price on the mailer). Terrible waiting area. Typical experience w/ this dealership. Stop Took 2.5 hrs. w/ appt. & was overcharged (wouldn't honor the price on the mailer). Terrible waiting area. Typical experience w/ this dealership. Stopped using this service dept. 3 years ago when they wouldn't honor my free car washes and oil changes that came with the purchase of the truck. Was told their service dept. was under new/different management so gave them another try..... same bad service. Won't get a third chance and won't be buying from this dealership again. More
60000 service Explained what was due with no pressure or pushy attitude and left me with the decision to make. I bought my car new and have had it serviced at the d Explained what was due with no pressure or pushy attitude and left me with the decision to make. I bought my car new and have had it serviced at the dealership with no problems. More
Recall service The staff were pleasant and helpful. I received a recall about the brakes and they took care of another recall at the same time, which I appreciate. The staff were pleasant and helpful. I received a recall about the brakes and they took care of another recall at the same time, which I appreciate. More
Job well done Done on time . No hastle. Very customer friendly. Dont have time for any more words. First time I have been irritated. Uncalled for limit. Waste Done on time . No hastle. Very customer friendly. Dont have time for any more words. First time I have been irritated. Uncalled for limit. Waste of my time and yours. No more reviews please If there is a requirement for a long review. I have said all I have to say and also what i need to say. Tom Parris More
Detail Asked for test drive to make sure transmission & other warranty coverage is good with 60K coming up. Rear tires were set at 27 so alert went on in am Asked for test drive to make sure transmission & other warranty coverage is good with 60K coming up. Rear tires were set at 27 so alert went on in am More
Favorable Experience I have been a loyal customer of another area dealership and car brand for well over 30 years. They don't sell Hyundai vehicles at their Frederick dea I have been a loyal customer of another area dealership and car brand for well over 30 years. They don't sell Hyundai vehicles at their Frederick dealership but do in a neighboring county. My original intent was to test drive a vehicle in Frederick and then take my business to the other dealership in another county. I have had very favorable dealings and a good relationship with that dealer so it was kind of a no brainer to return to them. I prefer to do my business locally whenever possible so I wanted to give Ideal a chance to earn my business and stay local if at all possible. I decided to look into a couple of other brands and models of SUV's at other dealerships in Frederick and after doing so, determined that I would like to purchase a Hyundai. This is my first SUV purchase. I stopped in at the Ideal dealership and was greeted by Dan Painter. He was very accommodating, personable, and professional. He helped answer any and all questions that I had concerning the vehicle I was interested in without being pushy or aggressive and I felt comfortable dealing with him. We went for a test drive and I was impressed with the vehicle but still had a couple of other brands that I wanted to test drive first. After test driving the other vehicles I returned and bought a brand new vehicle at this dealership primarily because of my interactions with Dan. I am not an easily impressed person but I would very happily recommend Dan and this dealership to anyone interested in the brands that they sell. More
Excellent service; quick and accurate. I am always pleased with Hyundai's excellent service; very friendly assistence, and accurate work. I am always happy with the results. I plan on p I am always pleased with Hyundai's excellent service; very friendly assistence, and accurate work. I am always happy with the results. I plan on passing the word. More