
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Car repair Travis was awesome and provided great education in future vehicle service that no one has told me in the past and I have been driving for 48 years gre Travis was awesome and provided great education in future vehicle service that no one has told me in the past and I have been driving for 48 years great timely service despite the GM strike More
Friendly service rep Took care of my concerns and had service completed when they said they would Ordered parts to fix the air vents also Will call me when the parts a Took care of my concerns and had service completed when they said they would Ordered parts to fix the air vents also Will call me when the parts arrive More
Easy and great experience Dan helped me find exactly what I was looking for and in the right price! It was the fastest and most painless car buying experience I’ve ever had. Dan helped me find exactly what I was looking for and in the right price! It was the fastest and most painless car buying experience I’ve ever had. More
Awesome Team Tyler and team make for a great experience at Ideal Hyundai. The crew there are all courteous and professional. Tyler, in particular, is a very help Tyler and team make for a great experience at Ideal Hyundai. The crew there are all courteous and professional. Tyler, in particular, is a very helpful and responsive individual who treats his customers as if they were his neighbors--he goes out of his way to make you feel taken care of. More
Routine Service The car maintenance went as scheduled. The staff was very friendly and helpful. They recommended a couple of items to be done which I appreciated. The car maintenance went as scheduled. The staff was very friendly and helpful. They recommended a couple of items to be done which I appreciated. More
Very Easy I gave five stars because i never feel like i am being taken advantage of. Justin along with everyone else are always very friendly and helpful. The s I gave five stars because i never feel like i am being taken advantage of. Justin along with everyone else are always very friendly and helpful. The service area is always clean and I like that I can drive up to the counter and not have to be in the bad weather. What I have also notice is that I deal with the same person every time I bring my SUV or other vehicle in for service. I really like that Justin knows me and all my vehicles. More
Dan was great! He worked with us to get us what we wanted at a price that worked well. He was extremely helpful and knowledgable!!! at a price that worked well. He was extremely helpful and knowledgable!!! More
52K Service Bought the car new 2 years ago and used Ideal exclusively. Friendly staff, No issue with service results. Original service writer is no longer there, Bought the car new 2 years ago and used Ideal exclusively. Friendly staff, No issue with service results. Original service writer is no longer there, but I always felt he looked after my best interests. I'll miss dealing with him. 52K service went well, service staff were nice and professional. Having 5 vehicles, I've used many shops over the years. Only issue with this visit was I paid, they handed me the keys and said "Your car is out back behind the car wash."I found it, the seat and the dirty floor mat protectors were still in the car and the seat back was reclined like someone had been taking a nap. I hope you don't make your female customers go out back and hunt for their cars.. Perhaps reserve spaces near the service doors in a visible area or hire lot attendants again. More
I leased a Hyundai Elantra SE Sept 24, 2019 from Dan Painter I was initially drawn to Ideal from the service department, which is highly professional and excellent in service and repair. Dan Painter in sales def I was initially drawn to Ideal from the service department, which is highly professional and excellent in service and repair. Dan Painter in sales definitely followed in that same degree of professional and excellence of service. Dan was very knowledgeable about leasing arrangements and was very helpful to me in making my decision. I also found him extremely knowledgeable about the various makes and models of Hyundai. He took considerable time in helping make my choice and then fully demonstrated and explained all the features in the Elantra SE. I had an Enterprise rental car I was using and Dan made arrangements for me to leave the rental car so I could drive off the lot in my new Elantra. I was very grateful for that assistance since I drove from Gettysburg, PA. Dan's professionalism was impeccable, More
EXCELLANT BUSINESS ARE MADE , BY THE PEOPLE YOU HIRE. PERFECT EXAMPLE IS YOUR SERVICE AND PARTS DEPT. MARTY THE LEADER, ROSE AND DAVE IN THE LANE FACING THE C BUSINESS ARE MADE , BY THE PEOPLE YOU HIRE. PERFECT EXAMPLE IS YOUR SERVICE AND PARTS DEPT. MARTY THE LEADER, ROSE AND DAVE IN THE LANE FACING THE CUSTOMERS. SHEA IS PARTS MAKING SURE YOU GET THE RIGHT PARTS , THE FIRST TIME. A WINNING TEAM. LOOKING FORWARD TO BUYING NEXT BUICK OR GMC TRUCK , FROM IDEAL. THE HARLEY'S More