
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Air Conditioning Compressor and Line Repairs Dave O'Connell was extremely helpful in getting my A/C repaired. The compressor needed to be replaced first, but after that only fixed the issue for a Dave O'Connell was extremely helpful in getting my A/C repaired. The compressor needed to be replaced first, but after that only fixed the issue for a day, the service folks at Ideal determined that the hoses throughout the entire length of the vehicle would also have to be replaced. Obviously, this was no small job. A problem that occurred was the timing of the needed repair coincided with with UAW strike, so obtaining parts was difficult. Dave kept in touch with me over the weeks that we had to wait on parts and scheduled an appointment once the parts were obtained. The actual service was completed in the time promised. I was extremely happy with the service from Ideal and Dave, and it is very nice to have a/c again. More
Continuous Problem We continue to have problems with our Hyundai Tucson with no resolution. When the car first accelerates, it jumps forward and hesitates to accelerate We continue to have problems with our Hyundai Tucson with no resolution. When the car first accelerates, it jumps forward and hesitates to accelerate. I was driving the Tucson yesterday and was almost T-Boned because when I pushed the gas the Tucson hesitated into oncoming traffic. It’s unsafe to drive! And after 3 service appointments, still no resolution!! We’re paying 500$ per month for a new vehicle that is not safe to drive. Will not purchase another Hyundai!! And wish we wouldn’t have wasted our money on this one !!! More
Brought my 2013 Hyundai Sante February in for new battery Called earlier in the day and took my car up a couple of hours later. They took care of me more quickly than I expected in a very friendly and profess Called earlier in the day and took my car up a couple of hours later. They took care of me more quickly than I expected in a very friendly and professional manner.also washed my car which they always do. More
Didn’t fix the problem Widow washer pump leaking for at least 24 hours after use.Drove in pouring rain stopped in a few hours.Didn’t investigate correctly.Has never happened Widow washer pump leaking for at least 24 hours after use.Drove in pouring rain stopped in a few hours.Didn’t investigate correctly.Has never happened before for 3 years. Needs new pump Seems like trying to get out of warranty work. “Not good “ More
Great Experience Dom was very patient and understanding with me. Great salesmanship! He worked really hard to get me in a car! I love my Hyundai Elantra! You rock Dom! Dom was very patient and understanding with me. Great salesmanship! He worked really hard to get me in a car! I love my Hyundai Elantra! You rock Dom!! More
Buying my first car It was a pretty good experience for me, Dom Young helped me out very much with making my decision and giving me details about the car. I was satisfied It was a pretty good experience for me, Dom Young helped me out very much with making my decision and giving me details about the car. I was satisfied after my purchase. More
Perfect experience Price was confirmed with several phone calls and text messages. Picked the car the next day. In and out of the dealership in 2 hours. Everyone was ver Price was confirmed with several phone calls and text messages. Picked the car the next day. In and out of the dealership in 2 hours. Everyone was very professional, courteous and caring. Perfect experience. More
Just perfect!!! Thank you Eric Cook for helping me to find the perfect vehicle for me, your customer service and professionalism was awesome. I am one very happy cus Thank you Eric Cook for helping me to find the perfect vehicle for me, your customer service and professionalism was awesome. I am one very happy customer :) More
Service I made an appointment was given the option to wait, was told how long I would wait. The time they told me was just about the time I waited. I made an appointment was given the option to wait, was told how long I would wait. The time they told me was just about the time I waited. More
I had a flat tire down the street from Ideal and stopped in I had a flat tire and since the 2016 Hyundai Elantra does not have a spare donut tire and only a fix a flat. I was near Ideal and the did get me in a I had a flat tire and since the 2016 Hyundai Elantra does not have a spare donut tire and only a fix a flat. I was near Ideal and the did get me in a put a new tire on and only had to wait for a tire to be delivered. They were very polite and I feel did their best. More