
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It was ideal I just made them a fair offer and we worked from there. I was a little surprised i had to pay tax on the incentives, and the $300 dollar processing f I just made them a fair offer and we worked from there. I was a little surprised i had to pay tax on the incentives, and the $300 dollar processing fee got on my nerves , but even after taxes and tags, we paid thousands under msrp. More
Great experience! I had a great experience at Ideal. Everyone was friendly and professional. I had been to another dealership previously and had a bad experience. When I had a great experience at Ideal. Everyone was friendly and professional. I had been to another dealership previously and had a bad experience. When I came to Ideal, I knew exactly what I wanted and I knew the price that I wanted to pay. They got me the car I wanted at the price I wanted without the drama and deception that I went through at the other dealership More
Awesome Dealer I love Ideal! Tyler and Rose are always friendly faces and they are helpful, professional and courteous. The folks here get you in and out quickly. I love Ideal! Tyler and Rose are always friendly faces and they are helpful, professional and courteous. The folks here get you in and out quickly. More
Worst service experience EVER Poor communication. Unfriendly staff. Repairs took quite a bit longer than originally promised due to wrong parts ordered TWICE. Rental was close to m Poor communication. Unfriendly staff. Repairs took quite a bit longer than originally promised due to wrong parts ordered TWICE. Rental was close to mileage and was told I had to drive An hour again to switch rentals so not go over 5000 miles or pay for excess mileage even though it was not my fault wrong parts were ordered TWICE! Marty was less then helpful and very unfriendly and basically told me nothing they can do. More
A quick and professional servicing of my vehicle I brought my vehicle in for the 15k servicing, I was attended to quickly and the service was done in a very reasonable amount of time. Please note I brought my vehicle in for the 15k servicing, I was attended to quickly and the service was done in a very reasonable amount of time. Please note - When I purchased the car I was promised that my first 2 oil changes would be free, when I mentioned it they said they had no record of that, can this be addressed please ? More
Used car purchase Leon was awesome helping my daughter with her first new used vehicle. We'll be back again and hope that Leon is still there to work with again. Leon was awesome helping my daughter with her first new used vehicle. We'll be back again and hope that Leon is still there to work with again. More
Rob was great!! Rob worked with my daughter and I to make sure we were able to take our new car home that night. He's the best! Rob worked with my daughter and I to make sure we were able to take our new car home that night. He's the best! More
Excellent Customer Service Dave and Rose in service were so awesome during my most recent service. I had a recall on my car and they assisted me with the most utmost respect an Dave and Rose in service were so awesome during my most recent service. I had a recall on my car and they assisted me with the most utmost respect and customer service. I always enjoy taking my car here. I have a 2011 Hyundai Sonata. More
Great experience! Angel did a great job fixing two things on my new Hyundai Elantra. Excellent service from Rose and Angel. I would definitely recommend Ideal Hyundai f Angel did a great job fixing two things on my new Hyundai Elantra. Excellent service from Rose and Angel. I would definitely recommend Ideal Hyundai for service. More
EVERYONE WAS VERY FRIENDLYAND KNOWLEDGEABLE I HAD QUESTIONS ABOUT THE WORKINGS OF THE CAR AND ALL MY QUESTIONS WERE ANSWERED THE WORKERS WERE VERY UNDERSTANDING AND THOUGHTFUL IN THEIR ANSWERS I HAD QUESTIONS ABOUT THE WORKINGS OF THE CAR AND ALL MY QUESTIONS WERE ANSWERED THE WORKERS WERE VERY UNDERSTANDING AND THOUGHTFUL IN THEIR ANSWERS. More