
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Easy buying experience. Helpful service department. I purchased a new GMC Canyon from Ideal and the buying experience was easy and painless. Ken Cooper was easy to deal with and not pushy at all when it I purchased a new GMC Canyon from Ideal and the buying experience was easy and painless. Ken Cooper was easy to deal with and not pushy at all when it came to making the sale. I highly recommend him. The only reason for 4 stars rather than 5 stars was due to the truck only coming with one set of keys since it was transferred from another dealership. Ideal ordered a new key and FOB free of charge, however, after spending two hours at the service department they advised me the FOB was the wrong FOB and they needed to order a new one. After third trip down and another two hours spent in the service department, the new FOB was again, unable to be programed. The service department was very apologetic and did not want to waste anymore of my time so they tracked down a third FOB and had success. This was no fault of Ideal's and they were very helpful throughout the entire ordeal, just bad luck on my part. Overall the experience at Ideal was great. More
Excellent service from the beginning to the end .Brett was so nice had knowledge about the product..He help me so much. So I recommend anyone to come to this dealship and see for themselves. Grad .Brett was so nice had knowledge about the product..He help me so much. So I recommend anyone to come to this dealship and see for themselves. Grade 10 in my book More
Really Happy with my Purchase I was able to test drive the car I wanted and I really liked it. Dan was able to process everything quickly and was able to get me in my new car the s I was able to test drive the car I wanted and I really liked it. Dan was able to process everything quickly and was able to get me in my new car the same day. More
Best car buying experience I’ve had. From beginning to end, I could not have been more pleased with my experience at Ideal. My first contact with the dealership was by phone call and I s From beginning to end, I could not have been more pleased with my experience at Ideal. My first contact with the dealership was by phone call and I spoke with three different gentlemen, each who were very professional and friendly and just speaking with them gave me a good impression of the dealership. During my visit, I spoke with all three of those gentlemen again and all three were just wonderful. Most of my time was spent with my salesman, Brett, who was having a very busy day and still managed to make my car buying experience very enjoyable. I would recommend this dealership highly. I was visiting from out of state and wish that I lived closer as I would certainly be using Ideal for all my car purchases in the future. Thank you Ideal for doing a great job. More
Best Customer Service around If customer service is your priority, you need to visit Ideal. They consistently go above and beyond to ensure the customer is happy. They are very If customer service is your priority, you need to visit Ideal. They consistently go above and beyond to ensure the customer is happy. They are very clear about their pricing, which also very important. Their customer service manager Marty is truly an asset to their team. More
Wonderful service Very quick, thorough, and helpful. They offered a full explanation which i always appreciate, and they are never too rushed to listen and pay attentio Very quick, thorough, and helpful. They offered a full explanation which i always appreciate, and they are never too rushed to listen and pay attention. More
Fantastic people. Very enjoyable experience. Ken Cooper was my sales person. He was fantastic. Very knowledgeable and a wonderful person. I’ll be back to buy my next vehicle. Awesome truck, a Ken Cooper was my sales person. He was fantastic. Very knowledgeable and a wonderful person. I’ll be back to buy my next vehicle. Awesome truck, and awesome people. More
New car I got a new car at this dealership. Eric was awesome - really friendly and helpful. The finance woman was super quick (I was in a rush) and very effic I got a new car at this dealership. Eric was awesome - really friendly and helpful. The finance woman was super quick (I was in a rush) and very efficient. Overall, great experience. More
Wonderful Everyone was pleasant and very helpful. It was the best experience I've ever had buying a car. Thank you, thank you! I appreciate everyone there! Everyone was pleasant and very helpful. It was the best experience I've ever had buying a car. Thank you, thank you! I appreciate everyone there! More
Good experience Doug was extremely helpful, patient, and friendly and made a generally painful experience, enjoyable.The finance office was also easy to work with and Doug was extremely helpful, patient, and friendly and made a generally painful experience, enjoyable.The finance office was also easy to work with and extremely friendly. More