
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sales was Impecable Best service and I have bought three vehicles from Ideal. Never have I been greeted at the door, asked what I liked about my current vehicle and what Best service and I have bought three vehicles from Ideal. Never have I been greeted at the door, asked what I liked about my current vehicle and what I would like to have. More
Used truck Feel like the dealership is being honest and have purchased two vehicles from them friendly staff would recommend dealership to friends and anybody e Feel like the dealership is being honest and have purchased two vehicles from them friendly staff would recommend dealership to friends and anybody else looking for a good quality used vehicle or new More
Buying Experience Dan Painter was very professional and friendly. He worked diligently for me to get me the best deal and service. Also Teresa in finance was excellen Dan Painter was very professional and friendly. He worked diligently for me to get me the best deal and service. Also Teresa in finance was excellent. More
Great service and buying experience! My wife and I love Ideal, great service. I purchased two vehicles from Dan. Very professional, friendly and provided quality service. I would recommen My wife and I love Ideal, great service. I purchased two vehicles from Dan. Very professional, friendly and provided quality service. I would recommend you guys to anyone looking to buy a new car. Thanks again! More
Excellent Customer Service As soon as I pulled up to Hyundai I was greeted at the door by a gentleman named Brett within minutes I told him what I was looking for what my price As soon as I pulled up to Hyundai I was greeted at the door by a gentleman named Brett within minutes I told him what I was looking for what my price range was and within the hour we were talking business he showed excellent customer service and took the initiative to make sure that I was satisfied when I left I'm very appreciative of him as I had just been turned away from another dealership thank you Brett for everything you did for me and I absolutely love my vehicle I would definitely recommend anyone looking for a vehicle and great customer service to go see Brett Labonte at ideal Hyundai if you're looking for the best customer care More
We had a productive visit. We went in and did a trade in and it was a good experience. Mr. Cook was friendly and made the transaction as pleasant as possible. We came out with We went in and did a trade in and it was a good experience. Mr. Cook was friendly and made the transaction as pleasant as possible. We came out with a vehicle we liked and works great for us. So would recommend the place. More
Great Dropped it off, they called to confirm the services I wanted and what was needed, picked it up after work, pricing was the quoted amount. Very friendl Dropped it off, they called to confirm the services I wanted and what was needed, picked it up after work, pricing was the quoted amount. Very friendly staff. More
I traded in my 2005 Toyota Tacoma for a 2016 Toyota Tacoma My salesman, Robert Ocasio, was very helpful and congenial. Our appointment to finalize the sale took place on Wednesday March 27th, 2019 at 4:00 pm. My salesman, Robert Ocasio, was very helpful and congenial. Our appointment to finalize the sale took place on Wednesday March 27th, 2019 at 4:00 pm. While the overall experience was positive, it did appear that there were too few salespeople in the dealership that evening. Robert was dealing with multiple customers and trying to finalize multiple sales simultaneously. We completed the paperwork for the sale at approximately 11:00 pm that evening. Theresa, the financial / paperwork person was also very friendly and efficient. Despite the length of time spent in the dealership that evening, I'd still recommend IDEAL to my friends. More
excellent From the time I walked in to investigate purchasing a new car Doug Wagner was friendly and listened to me. I went on Friday on a fact finding mission From the time I walked in to investigate purchasing a new car Doug Wagner was friendly and listened to me. I went on Friday on a fact finding mission. Gave him my needs and bottom line monthly payment and I never felt pressured nor my wishes ignored. All my questions were answered and I left to do some research. I called Saturday, made an appointment with him and went in for a test drive. Again he was very respectful and answered my questions. I'm a senior citizen and Doug always made me feel respected and valued. After we agreed on a price I went on to purchase the car. Car buying is usually very stressful but this was a long but pleasant experience. The dealership was very busy this day so the financial part took awhile. More
Excellent Service Purchased a "new" Elantra. Had been a "loaner" vehicle. After picking the car up noticed the brakes were chattering. Scheduled us to bring it in on Purchased a "new" Elantra. Had been a "loaner" vehicle. After picking the car up noticed the brakes were chattering. Scheduled us to bring it in on a date and time convenient to us and replaced the front rotors. Very professional and couldn't have asked for more. More