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Ideal Hyundai Buick GMC

Frederick, MD

4.8
1,860 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,860 reviews

March 25, 2019

Great experience! Was in the market for a new car since someone ran into my other car. Was looking for something in the mid size range. After looking online at severa More

by ken10770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto (Rob) Ocasio, Brett LaBonte
March 25, 2019

Having updated software installed. I was finished faster than expected. Surprised that all my fluids, battery and tires were checked as a courtesy. Chris Diaz was very patient and cou More

by TOSENEEK
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diaz, Eric Cook
March 25, 2019

Excellence It's already great no need for improvement. I am happy and satisfied with the service as well as the coupon was applied that cost me less. Thanks More

by MEYERML1560
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Price
Recommend Dealer
Yes
Employees Worked With
Steve at the service desk
March 25, 2019

Two recalls required for 2013 Hyundai Sonata Unfortunately I could not make an appointment so assumed worst case of the 4 hour window. I arrived at 7:50am and the service technician took my infor More

by Patrick, Blue Ridge Summit, PA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Wagner
March 23, 2019

Great service Fantastic customer service, honest and great mechanics and service writers... easy to get an appointment and timely service. Shuttle service was pol More

by MARIELLEGOUGH
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Steve from service, Roberto (Rob) Ocasio
March 23, 2019

Excellent Customer Service!! Steve Lubel was the Service Rep. who assisted me during this visit for the recall on my car. Steve is also the Service Rep. who has assisted me on mu More

by evedrifter
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lubel (C46)
March 22, 2019

Wonderful Experience Due to the Kona EV only being sold in select states I found myself scouring the internet until I came across the exact vehicle I was looking for which More

by JessicaG
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Wagner
March 22, 2019

Great experience! My experience here was great. The salesman, Dan, did an excellent job getting me to a price I was comfortable with, even when I threw in a monkey wren More

by Tefrazdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2019

Best experience ever From the first call to set up my service appointment to picking up my repaired car I couldn't say enough about Ideal Hyundai service department. Chris More

by romizok1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Diaz
March 22, 2019

Oil change and recall Everything went well. Completed the work in a reasonable amount of time and I was taken in prior to my scheduled appointment. Did a car wash for me a More

by SenseiWarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and John in service
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