Ideal Hyundai Buick GMC

The process was professional and timely All questions were answered. All negotiations were civilized and professional. The attention to detail was top notch. Followup was timely. The missing All questions were answered. All negotiations were civilized and professional. The attention to detail was top notch. Followup was timely. The missing antenna was promptly replaced. More

Telephone disconnect I called the main phone number, then selected "recall". I thought it was the best match for the softwbare upgrade I needed, as per the notice I receiv I called the main phone number, then selected "recall". I thought it was the best match for the softwbare upgrade I needed, as per the notice I received in the mail. I was cut off and had to call back. So, I called back and was told that the recall number was the wrong selection and that I needed to call the service department because they were handling the software upgrade. So, I called back a third time and finally got the right person for the job. He was helpful and agreed to do somethingnother small thing for me after the upgrade was done. So my experience was a mixed bag. My suggestion to you is to get the functionality to integrate your phone system so that intra-departmental transfers can be done quickly without dropping the ball, customer service-wise. More

Made it very easy and helped us make our goals. Everyone at the dealership was very pleasant and helped us meet our goals financially and get the best car we good get. I would recommend them. Everyone at the dealership was very pleasant and helped us meet our goals financially and get the best car we good get. I would recommend them. More

I got what I was looking for. I walked in knowing what I wanted to pay for a new car and what I needed for my trade. Robert made sure I was happy. The whole team was great I walked in knowing what I wanted to pay for a new car and what I needed for my trade. Robert made sure I was happy. The whole team was great More

Expert Salesman Mr. Cook is very knowledgeable about everything you need to know when shopping for a new car. He listens to you & takes great pains to find the perfec Mr. Cook is very knowledgeable about everything you need to know when shopping for a new car. He listens to you & takes great pains to find the perfect vehicle. He made an effort to get a great deal for me. He returns calls promptly. I feel like I made a new friend. Even after the sale is made, he shows interest in me & is eager to answer all of my questions. I am so glad that he is the salesman who was available to help that first day we walked into the showroom. More

Oil consumption check Oil checks are never scheduled but they always take my car in immediately and my wait time is usually no more than the 30 minutes they say will take. Oil checks are never scheduled but they always take my car in immediately and my wait time is usually no more than the 30 minutes they say will take. More

Good place for repeat visits 4th car I’ve bought here in last year due to some unfortunate incidents with ice and deer and each time has gone smooth and worry free. 4th car I’ve bought here in last year due to some unfortunate incidents with ice and deer and each time has gone smooth and worry free. More

Great Service and Support I did a bit of research on the Kona and was eager to test drive it. When I walked into Ideal Hyundai, I wasn’t sure if I was going to buy the car. But I did a bit of research on the Kona and was eager to test drive it. When I walked into Ideal Hyundai, I wasn’t sure if I was going to buy the car. But after the test drive and working with Doug Wagner, I purchased the Kona that day. Mr. Wagner is courteous, patient and easy to work with. I felt no pressure and he answered all my questions when asked. He is the most professional sales person I’ve come across in a while. The team at Ideal is indeed ideal. I’m very happy to be a member of the Ideal Hyundai family! Thank you for all your help! More

Great service and attention to customer. The team, as always was focused on taking care of my service needs in a timely and professional manner. Dave was great to deal with. The team, as always was focused on taking care of my service needs in a timely and professional manner. Dave was great to deal with. More

Awesome Robert did an excellent job finding the car we wanted and explained features! Great experience! The entire process was fast and easy! Absolutely thril Robert did an excellent job finding the car we wanted and explained features! Great experience! The entire process was fast and easy! Absolutely thrilled with the car! More