Ideal Hyundai Buick GMC

Great service on my Hyundai Accent. Service desk was courteous and helpful. My car was in the shop for a few days and John kept me updated on the status. The repair was complete and no Service desk was courteous and helpful. My car was in the shop for a few days and John kept me updated on the status. The repair was complete and no further problem. More

Purchase of used car Excellent. Leon did a great job reviewing the vehicle we purchased as well as others that were available. Very knowledgeable. Made buying as easy a Excellent. Leon did a great job reviewing the vehicle we purchased as well as others that were available. Very knowledgeable. Made buying as easy as possible. More

Easy and straight forward. The process was very smooth and unstressful thanks to Dan Painter. He was most accommodating and knowledgeable. I would recommend him highly. I felt g The process was very smooth and unstressful thanks to Dan Painter. He was most accommodating and knowledgeable. I would recommend him highly. I felt good about the whole experience. More

Wonderful service Appreciate the friendliness and prompt service when I visit. We have bought multiple cars here and will be back. Leon is a great sales person to work Appreciate the friendliness and prompt service when I visit. We have bought multiple cars here and will be back. Leon is a great sales person to work with More

Took 6 days to resolve the problem which was a dead battery I could' not start my 2013 Sonata which was in the my garage. Also the gear shift lever was locked so I could't start the car. A dead battery symbol n I could' not start my 2013 Sonata which was in the my garage. Also the gear shift lever was locked so I could't start the car. A dead battery symbol never lit up. Only a symbol indicating immovable key lock (?). I learned from the service manual that I had to unlock the locked key by pressing hard on the unlock button on the side of the gear shift. I then called Hyundai to set up a tow which cost me $100, I was advised there were 7 cars ahead of me for service. & I had to wait my turn. There was only one service technician qualified to work on my car which presented several potential problem. I was very frustrated. I have purchased 3 new Hyundai's .from your dealership & have serviced my Hyundai & Buick for 9 years. Doesn't my customer loyalty for 9 years count for something? What can you do for me? My service contact was Steve. More

Good sales bad service department The sales is great but the service department sucks. I bought my last 3 vehicles from here just dont like the service department. Last time i had serv The sales is great but the service department sucks. I bought my last 3 vehicles from here just dont like the service department. Last time i had service done to my last truck i told them i needed my truck back by 3pm the next day and they were ok with it then i called to make sure it was all ready for me at 1 pm and they said oh i thought you meant 3 am witch is xxxxxxxxx because they ain't even open at 3 am. So i had to call out because i didnt have a way to work. More

great service I ask them to wash my car because of the salt and it was done. The time they said it would take it was in that amount of time. They are always very f I ask them to wash my car because of the salt and it was done. The time they said it would take it was in that amount of time. They are always very friendly. More

Expertise and kindness I was very comfortable working with Rob, and subsequently Teresa and Steve. Rob was informative and methodical. The need to acquire a new vehicle and I was very comfortable working with Rob, and subsequently Teresa and Steve. Rob was informative and methodical. The need to acquire a new vehicle and trade-in the old was due to stressful events, and both Rob and Teresa showed great kindness towards me when that stress became apparent. More

Quality check after repair was poor I had issues with mis-wired components after the repair was complete. A thorough quality check was not completed which would have posed a driving haza I had issues with mis-wired components after the repair was complete. A thorough quality check was not completed which would have posed a driving hazard! They did agree to take in my car today to have it checked out so lets see what happens...…. More

Scheduled Service Following recommended mileage service, scheduled the service. I was able to drop my vehicle the night before and spoke with a salesman who didn’t try Following recommended mileage service, scheduled the service. I was able to drop my vehicle the night before and spoke with a salesman who didn’t try and sell me anything extra, actually dropped some of the service because we had it done last visit. I dare say some salesmen would just go ahead and soak you for service you don’t need. I used an internet coupon from the dealership, service was performed the next day without issue or phone calls offering other service. I would recomend Ideal for service to anyone! Very pleased!!! More