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Ideal Hyundai Buick GMC
Frederick, MD
1,847 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,847 reviews
September 05, 2018
Excellent Service! Dan Painter & Mike Engel were both amazing. Excellent customer service. I’ve been going to this dealership for the past 15 years and will continue to Dan Painter & Mike Engel were both amazing. Excellent customer service. I’ve been going to this dealership for the past 15 years and will continue to go because the service keeps getting better each time. But highly recommend! More
by nicole.moneypenny
September 04, 2018
Dan tha man Dan is a great car dealer he did whatever he had to so I could take my 2018 Genesis G80 home today! Thank you Dan! Dan is a great car dealer he did whatever he had to so I could take my 2018 Genesis G80 home today! Thank you Dan! More
by Monster187
Employees Worked With
September 03, 2018
REPAIR OF MOTOR GREAT SERVICE ADVISOR. WILLING TO GO THE EXTRA MILE. KEPT ME POSTED EVERY DAY. MADE SURE THAT REPAIRS WERE COVERED UNDER THE 100,000 MILE WARRANTY. GREAT SERVICE ADVISOR. WILLING TO GO THE EXTRA MILE. KEPT ME POSTED EVERY DAY. MADE SURE THAT REPAIRS WERE COVERED UNDER THE 100,000 MILE WARRANTY. More
by ESHEAHIN
Verified CustomerEmployees Worked With
DAVID---SERVICE ADVISOR
September 03, 2018
easy in anmd out Easy in and out ready when promised Even washed the car, but could use a better drying system for the car wash . Steve was very helpful Easy in and out ready when promised Even washed the car, but could use a better drying system for the car wash . Steve was very helpful More
by Craighme1
Employees Worked With
Steve
September 03, 2018
Amazing experience at Ideal Hyundai!! Leon is so great! He was so nice and very helpful! Leon made it painless and everything was quick and smooth! Would definitely come back! Leon is so great! He was so nice and very helpful! Leon made it painless and everything was quick and smooth! Would definitely come back! More
by Mak
Employees Worked With
Leon Johnson
September 03, 2018
Bought new vehicle Ken was very helpful and worked to get us a good deal. Everyone we dealt with was courteous .and professional. I would definitely recommend the dealer Ken was very helpful and worked to get us a good deal. Everyone we dealt with was courteous .and professional. I would definitely recommend the dealership and Ken to others. More
by HAROLDCGOODMAN
Employees Worked With
Ken Cooper
September 01, 2018
Best Ever Car Buying Experience Water and hybrid batteries are bad together. So bad, I found myself in an unexpected and "not happy about it" position to need a new vehicle. Eric Water and hybrid batteries are bad together. So bad, I found myself in an unexpected and "not happy about it" position to need a new vehicle. Eric Cook and Ideal Hyundai turned the "not happy" part around for me. Eric put me at ease from the moment I met him. He's so easy to talk and work with, supportive, understanding and "real' and I am so grateful for all he did for me. I made a new friend that day and so did he! More
by Tynia
Employees Worked With
Eric Cook
August 31, 2018
VALET SERVICE PLANNED TO GET AN XRAY OF INJURED HAND AFTER CAR REPAIR APPOINTMENT. VALET SERVICE TOOK ME THERE AND BACK. JOHN EVEN GAVE EXCELLENT INFO HOW TO CARE PLANNED TO GET AN XRAY OF INJURED HAND AFTER CAR REPAIR APPOINTMENT. VALET SERVICE TOOK ME THERE AND BACK. JOHN EVEN GAVE EXCELLENT INFO HOW TO CARE FOR DAMAGED HAND. ANDI WAS ON MY WAY WITHOUT WAIT TIME. More
by BernardineBeall
Employees Worked With
JOHN, MARK
August 30, 2018
Friendly, helpful and prompt Service Dept delivered exactly what they promised in the way of repairs and cost for same. And washed our Yukon XL before handing it back to us, too. Service Dept delivered exactly what they promised in the way of repairs and cost for same. And washed our Yukon XL before handing it back to us, too. More
by dianepoolelaughlin
Employees Worked With
Service Department
August 30, 2018
Quick Service! In and out much faster than expected! I brought work with me to pass the time, service visits are never fast. Barely had the time to log into my lapto In and out much faster than expected! I brought work with me to pass the time, service visits are never fast. Barely had the time to log into my laptop! More
by SarahENull
Employees Worked With
