Imlay City Ford, Inc

Dick was great to work with. . I'm really liking my Truck.. I will definitely refer people to them. . I'm really liking my Truck.. I will definitely refer people to them. More

The service guy was very helpful. It was Saturday noon. Had he got it in service by Monday or Tuesday I would switch and be buying my 2 fords per year from Imlay again. Instead I cont It was Saturday noon. Had he got it in service by Monday or Tuesday I would switch and be buying my 2 fords per year from Imlay again. Instead I contacted the dealer I purchased from. . This $78,000 bronco was on it second drive. And it’s still not working. That’s is “xxxxxxxx” engineering pushed out on the customer too soon. More

Great customer service at Imlay City dealership! Cheri is an outstanding salesperson that is friendly and very knowledgeable with Ford cars/SUVs. I appreciate all her help and honesty! All the staff Cheri is an outstanding salesperson that is friendly and very knowledgeable with Ford cars/SUVs. I appreciate all her help and honesty! All the staff is friendly and very helpful. More

They chipped all of my rims, and then pushed the blame game everywhere except on themselves! They don’t back up their work. Never again! game everywhere except on themselves! They don’t back up their work. Never again! More

We love this dealership! Especially Cheri Whelan and Mike Marvin. They are the best! They answered all of our concerns. Especially Cheri Whelan and Mike Marvin. They are the best! They answered all of our concerns. More

Imlay City Ford found the vehicle that we wanted in a timely fashion, and made the purchase a smooth process. timely fashion, and made the purchase a smooth process. More

Our salesperson Michael and the sales manager were fabulous. They helped my 84-year-old Mom with a lease on her new maverick. She was very particular about what she wanted, and they were able to tra fabulous. They helped my 84-year-old Mom with a lease on her new maverick. She was very particular about what she wanted, and they were able to track down exactly what she wanted and get it for her. She loves her new Maverick. She was treated with dignity and respect. Imlay City Ford will be our dealership moving forward. When I am ready for my next Escape.. I will be calling Michael. Betty Storey More

They gave us a fair trade number and handled the whole transaction very well and gave us pizza while the vehicle was being prepped. transaction very well and gave us pizza while the vehicle was being prepped. More

Tim Young and Mike Marvin were great people to deal with . Would recommend them if looking for a new Ford vehicle. . Would recommend them if looking for a new Ford vehicle. More

“Used cars aren’t perfect” was what I heard when I complained about the unacceptable state the white Ford Transit 250 high-roof cargo van was in with only 3 of 4 functional doors. It was van I had al complained about the unacceptable state the white Ford Transit 250 high-roof cargo van was in with only 3 of 4 functional doors. It was van I had already explained was to be used for a camper conversion in one of two phone conversations prior to driving 2.5 hours to take it home.There’s a difference between not perfect and non functional. I arrived expecting to be treated like a paying customer. I was treated like a mark. Do better Imlay City Ford. More