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Imlay City Ford, Inc

Imlay City, MI

4.5
82 Reviews

1788 South Cedar St.

Imlay City, MI

48444

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Showing 82 reviews

January 12, 2024

Dealer took his time to get me the vehicle I wanted. He shown me several models and prices. Also assisted with financing as I wanted; a lease vs buying. I enjoy my new car and hope it will meet my exp More

by jamiller1055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dick Dickenson
December 14, 2023

Sales staff and entire team were great! Love Ford products especially our Ford Bronco Sport More

by juliebooth88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy
December 06, 2023

Salesman was great until he didn’t follow through with his promises. Finance lady was very rude and made it uncomfortable. Love my vehicle though. More

by Unsatisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No
November 28, 2023

Dick was very easy to work with Xxxxxxx xxxx xxxx xxx xx xx x xxx More

by javincent1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dick
November 27, 2023

Imlay City Ford is simply the best! Great customer service, superior communication, and wide selection of vehicles. We walked away from our experience with them very satisfied and would More

by DaniWeb518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie LaFontaine
November 23, 2023

Very clean and organized. The employees work well together in a timely manner to get a new vehicle out the door. More

by Mouse.belkie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheri Whelan , Mike Marven
Nov 23, 2023 -

Mouse.belkie responded

We like going to Imlay City Ford to buy vehicles! Our dealer Cheri Whelan is very good and knowledgeable! Thank You Cheri

October 05, 2023

Had my f150 towed there 10 days ago. They haven't contacted me once. I've had to call 3 times only to get no clear answer when they will diagnose my truck. Thinking on towing it to a sho More

by badgertool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor,matt and another i can't remember.
August 17, 2023

Worked with sales executive, Ted, remotely. When it was time to pick up vehicle, everything was ready and I was in and out in 30 minutes. All of my questions/needs were addressed. Very professi More

by Richard A
Recommend Dealer
Yes
Employees Worked With
Ted Stefanides
August 04, 2023

Sales person Cheri Whelan is the best! ! The support behind is nothing short of awesome!! More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheri Whalen
July 07, 2023

Tim and Mike were outstanding as usual. These guys are very personable and I drive out of my way for sales and for service. Keep up the good work. More

by MitchMan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Young (sales), Mike in finance
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