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Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,110 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,110 reviews
January 25, 2021
JP was really helpful and knowledgeable and made the truck buying experience quick and painless. We really appreciate the kind service and no bully approach to this dealers selling model. Thank you very truck buying experience quick and painless. We really appreciate the kind service and no bully approach to this dealers selling model. Thank you very much to JP for making this happen! Our family will definitely be back in the future for another purchase!! More
by Jbarcelojr1980
Employees Worked With
January 23, 2021
Rachel was very professional and made the car buying experience a pleasant one. She responded to all of my phone calls and texts even on her day off. I highly recommend Rachel and Imperial. experience a pleasant one. She responded to all of my phone calls and texts even on her day off. I highly recommend Rachel and Imperial. More
by spencerpollock22
Employees Worked With
Rachel Boucher
January 23, 2021
I had a wonderful experience working with Imperiel in Mendon, MA. We worked with Uzair and from the first interaction, he made us feel comfortable. We were able to test drive the vehicle, which was ready Mendon, MA. We worked with Uzair and from the first interaction, he made us feel comfortable. We were able to test drive the vehicle, which was ready and waiting for us, right away. When we made the official purchase, Uzair was attentive and communicative with us about all of the details. Imperial delivered the vehicle to my home and the man who delivered the vehicle was so wonderful! He was kind and made sure everything was all set. We would recommend Imperial! More
by Su
January 20, 2021
I highly recommend Imperial Cars. Andy Spirito was I highly recommend Imperial Cars. Andy Spirito was amazing! He was able to get me everything I wanted and more in my new vehicle. I had the best car I highly recommend Imperial Cars. Andy Spirito was amazing! He was able to get me everything I wanted and more in my new vehicle. I had the best car buying experience yet there. My family and I couldn't be happier with Andy and Imperial. We will be returning customers for sure. If anyone is in the market for a new vehicle go see Andy Spirito at Imperial for the best car buying experience. You won't be disappointed More
by Ashlee Crawford
Employees Worked With
Abdul Alnahas, Dave Kerr, Andy Spirito
January 18, 2021
Great service on our 2015 Jeep - as always!!! Love doing business with Imperial. Bill takes good care of us in the service department. Honest, quality service. business with Imperial. Bill takes good care of us in the service department. Honest, quality service. More
by s.dagesse
Employees Worked With
Bill Ott
January 18, 2021
Andy was awesome told him what I was looking for and was very straight forward. Contacted me every time something came in and never pushed or forced something on me. Was super patient with me cause I am one very straight forward. Contacted me every time something came in and never pushed or forced something on me. Was super patient with me cause I am one of those picky customers and never got upset when I left without a deal. 100% recommend coming to talk to Andy if you’re looking for a vehicle. More
by Antonio Perrone
Employees Worked With
Andy Spirito
January 16, 2021
JP was fantastic throughout the whole process. Very responsive, friendly, and overall extremely helpful. Going forward I’m definitely going to refer friends and family to Imperial. responsive, friendly, and overall extremely helpful. Going forward I’m definitely going to refer friends and family to Imperial. More
by Charlie532
January 13, 2021
By far the best place to buy a car truck van whatever very professional caring and understanding T.J was awsome highly recommend. I've bean in the business for many years and this team has bean the most very professional caring and understanding T.J was awsome highly recommend. I've bean in the business for many years and this team has bean the most impressive I've ever seen. More
by Skinnywilks
Employees Worked With
Talal Al-Jallad, Dave Kerr
January 10, 2021
Andy Spirito and Aaron Jacobs at Imperial are superb to deal with. They make the car buying experience quick, easy and a pleasurable. Highly Recommend! deal with. They make the car buying experience quick, easy and a pleasurable. Highly Recommend! More
by StevenB
Employees Worked With
Andy Spirito
