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Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,108 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,108 reviews
February 09, 2020
Ed K. Is the best agent I’ve ever worked with in my twenty plus years of driving. I’ve owned or leased eight cars in that time and I’ve never been treated with respect or care the way Ed treated me. He twenty plus years of driving. I’ve owned or leased eight cars in that time and I’ve never been treated with respect or care the way Ed treated me. He is truly worth choosing Imperial Mendon More
by Mmdailey10
Employees Worked With
Edward Kelly
February 07, 2020
Good Experience with Frank Dumas I bought a car from Frank Dumas a few years ago and it was an excellent experience. I have found buying a car very stressful in the last, Frank was ve I bought a car from Frank Dumas a few years ago and it was an excellent experience. I have found buying a car very stressful in the last, Frank was very cordial but professional and was very helpful. He found me the perfect car and I am very pleased with the way it drives and has been very dependable. I recommended my neighbors and they have bought two cars from him. I would recommend seeing Frank Dumas if you are interested in purchasing a new vehicle. More
by Happygirl
Employees Worked With
Frank Dumas
February 05, 2020
Great dealership, AWESOME salesman! Imperial Salesman Mike Gunn was extremely helpful, no pressure, great deal too! Highly recommend Imperial Chrysler and Salesman Mike Gunn! Best buyin Imperial Salesman Mike Gunn was extremely helpful, no pressure, great deal too! Highly recommend Imperial Chrysler and Salesman Mike Gunn! Best buying experience ever! We love the new Jeep Cherokee! More
by pattif14
Employees Worked With
Marc Mastroianni, Michael Gunn
February 04, 2020
new tires Jim Parsons and Bill were great. They got my tires and serviced the drive train fluids and got the sticker no problem. Great Experience!!! They had my Jim Parsons and Bill were great. They got my tires and serviced the drive train fluids and got the sticker no problem. Great Experience!!! They had my parts waiting. Everyone in service are great. More
by Cornball
Employees Worked With
Jim Parsons and Bill
February 03, 2020
Thanks! Bought my new Durango from Imperial Chrysler. I must say, very nice dealership! Michael Gunn, my salesman, was just so awesome to work with. I will be Bought my new Durango from Imperial Chrysler. I must say, very nice dealership! Michael Gunn, my salesman, was just so awesome to work with. I will be recommending Imperial to my friends and family. Thanks again Michael Gunn! More
by pineislanddreamer
Employees Worked With
Michael Gunn
February 03, 2020
Great experience purchasing our new Jeep. Frank Dumas was wonderful to work with. Besides being extremely helpful and going above and beyond to ensure all of our needs were met, Frank followed up with a was wonderful to work with. Besides being extremely helpful and going above and beyond to ensure all of our needs were met, Frank followed up with a friendly courtesy call to answer any additional questions we may have had. Overall A+ service. More
by Mknois
Employees Worked With
Frank Dumas
February 03, 2020
Thank you to sales manager Marc Mastroianni and Salesman Mike Gunn! Worked with me on the best deal on my trade in. Third vehicle with Imperial Dodge and plan on continuing business! Mike Gunn! Worked with me on the best deal on my trade in. Third vehicle with Imperial Dodge and plan on continuing business! More
by Arthur Hackenson
February 03, 2020
I went back to this Dealership to see Jim Burke again to purchase my wife a 2020 Grand Cherokee! We had a great experience last time and also this time! They have a great selection and she drove away very p purchase my wife a 2020 Grand Cherokee! We had a great experience last time and also this time! They have a great selection and she drove away very pleased! Thanks again, Jay More
by Bassmaster99!
Employees Worked With
January 31, 2020
New Vehicle We just purchased a 2019 Dodge Ram 2500 Tradesman Pick Up. The salesman John E was so friendly & helpful, on a professional level & on a personal lev We just purchased a 2019 Dodge Ram 2500 Tradesman Pick Up. The salesman John E was so friendly & helpful, on a professional level & on a personal level. The other staff was as well. It was a pleasant experience overall. Thank you to Imperial for being so helpful, clear across the board. More
by Jim C
Employees Worked With
January 28, 2020
My name is Warren Jenkins and I purchased a 2020 Jeep Gladiator from Imperial jeep. My sales person was Gary Keith, who is very knowledgeable, patient, and most of all honest. We are very pleased wit Gladiator from Imperial jeep. My sales person was Gary Keith, who is very knowledgeable, patient, and most of all honest. We are very pleased with the service we received from Gary and we will definitely recommend him to all of our friends and family. More
by Hard working husband
