Imperial Chrysler Dodge Jeep Ram

Very pleasant, no pressure. We were in the market for a replacement van and found a used one that was priced right with low miles. replacement van and found a used one that was priced right with low miles. More

We have never experienced such horrible customer service with leasing a vehicle before. My husband turned his 2016 Dodge Ram in and re-leased a new 2019 one. Weeks after, we received a bill from the leasing with leasing a vehicle before. My husband turned his 2016 Dodge Ram in and re-leased a new 2019 one. Weeks after, we received a bill from the leasing company saying we owed a large amount of money on it. Many things sited, were damages that were not on our vehicle at trade in, nor were we able to dispute that as Imperial took the vehicle so it was no longer in our possession! We had written many emails asking for an explanation as to why this would occur and why we would pay for this when they accepted our vehicle back and got no where. Had we known how they do business we’d never have gone through them. We have leased many vehicles and NEVER have had a bill AFTER turn in. We ultimately paid it but will never lease/buy from any Imperial Dealership again- sadly, because we prefer to give local companies our business. More

We had a great experience buying my new Jeep! We worked with Gary, who went above and beyond to help me find exactly what I wanted. The buying experience was simple and I left feeling confident and happy a with Gary, who went above and beyond to help me find exactly what I wanted. The buying experience was simple and I left feeling confident and happy about my new choice. Overall, it was a great experience. Thanks Imperial! More

I bought a used 2019 Ram 1500 Big Horn from John Ellis at Imperial Chrysler Dodge Jeep Ram in Mendon, MA. What an incredible complex! Each store is decorated differently and the Miss Mendon Diner is wonderfu Imperial Chrysler Dodge Jeep Ram in Mendon, MA. What an incredible complex! Each store is decorated differently and the Miss Mendon Diner is wonderful. John was a pleasure to work with! He didn’t just say he cared about us and our experience... He showed it by his actions. Being in sales myself, it was a pleasant surprise to work with a true professional! More

Great salesman!! Knows the vehicles. He went out of his way to help me. Although I didn’t buy anything he still got back to me on other vehicles I was interested in. I would totally recommend him to friend way to help me. Although I didn’t buy anything he still got back to me on other vehicles I was interested in. I would totally recommend him to friends and family. More

Purchased a 2020 Cherokee from Imperial Chrysler last week and had an amazing experience! Gary was very knowledgable and helped me find the perfect new vehicle. He made the process so quick and easy. I w week and had an amazing experience! Gary was very knowledgable and helped me find the perfect new vehicle. He made the process so quick and easy. I would recommend anyone to go see Gary if you need a car! More

One stop shop. Mr.dumas was my salesman who took exceptional care of me everything from walking in and picking out a car to keeping in touch with me all up until tru Mr.dumas was my salesman who took exceptional care of me everything from walking in and picking out a car to keeping in touch with me all up until truck was ready for pickup. He even went through great lengths to make sure I was absolutely satisfied with my purchase. If your looking for a new or used vehicle I strongly recommend you call imperial dodge and ask for frank dumas. More

Service goes above and beyond for their customers. They do whatever they can to make the service go smooth and are honest. Thank you service do whatever they can to make the service go smooth and are honest. Thank you service More

My First Car Buying Experience This was my first time buying a car, as I had always had beater cars in the past I obtained second hand. I had done a lot of research on the Jeep that This was my first time buying a car, as I had always had beater cars in the past I obtained second hand. I had done a lot of research on the Jeep that I wanted for my first car, and Imperial showed up on car gurus with a jeep that met all of my criteria. I met Frank Dumas as I walked up to the building, he asked me how my day was and why I was there, and I told him I was looking at test driving and buying a jeep compass. He let me test drive the jeep on my own, which immediately made me feel comfortable and that there was a trust relationship already established. We then had a robust process of talking price and final payments and we ultimately were able to get to a deal I could accept. These guys worked with me on every aspect, and even had me come back to get some car mats, buff out scratches, and get a second key. The whole process was so smooth and easy, and that was almost entirely due to Frank. Thank You Frank! More

Michael is very experienced, and helpful. My husband and i left well informed. Michael is an excellent sales rep! My husband and i will be back to make a purchase and will be looking forward to work with m i left well informed. Michael is an excellent sales rep! My husband and i will be back to make a purchase and will be looking forward to work with michael. More