
Imperial Chrysler Dodge Jeep Ram
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Ordered a new truck We couldn't find the Ram I was looking for, so we ordered a new one. Together we made the experience painless, quick and easy. We couldn't find the Ram I was looking for, so we ordered a new one. Together we made the experience painless, quick and easy. More
Great no pressure service Brought my new jeep from Mike Gunn who was a pleasure to work with. No pressure at all. Made me feel very comfortable with my purchase. Thanks Imperia Brought my new jeep from Mike Gunn who was a pleasure to work with. No pressure at all. Made me feel very comfortable with my purchase. Thanks Imperial More
Great dealership Jose was honest, friendly, and took the time to show me all the features the car had. If you want a new car hassle free go to him Jose was honest, friendly, and took the time to show me all the features the car had. If you want a new car hassle free go to him More
Great Customer Service Ahmad was a great dealer to work with. He listened to all my wants concerning my new truck and was able to go above and beyond to ensure I was happy a Ahmad was a great dealer to work with. He listened to all my wants concerning my new truck and was able to go above and beyond to ensure I was happy and the price was right. No pressure or games throughout the whole transaction. More
Purchased a gently used vehicle Ed was phenomenal! Knowledgeable, personable and very accommodating. Ed was involved in the process. We were all over the place between new and re Ed was phenomenal! Knowledgeable, personable and very accommodating. Ed was involved in the process. We were all over the place between new and recently owned and he advised us on all options available and answered all questions. Buying a car can be a stressful process for a large family and he worked with us over the course of several days. I could not have asked for a better sales rep to help us in the process. More
Great Experience Gary and the staff at Imperial made it a very easy and enjoyable experience. Very clear and transparent while not being too pushy. Would buy from he Gary and the staff at Imperial made it a very easy and enjoyable experience. Very clear and transparent while not being too pushy. Would buy from here again. More
On point! Ed Kelly was upfront, cooperative, on point, and delivered just what I was looking for in a used vehicle for my son. Wouldn’t hesitate to recommend Ed Ed Kelly was upfront, cooperative, on point, and delivered just what I was looking for in a used vehicle for my son. Wouldn’t hesitate to recommend Ed to family and friends. Great car buying experience! More
Third times the charm I’ve been to this dealership 2 times in the past to try and buy a car. Selling cars in the past I made honest offers on 2 different vehicles as I get I’ve been to this dealership 2 times in the past to try and buy a car. Selling cars in the past I made honest offers on 2 different vehicles as I get a new vehicle every couple years. Both offers were turned down immediately. I went to a different dealer and made the same offer and I did business elsewhere. The 3rd time (current) imperial Chrysler had a used truck I’ve been looking for. I gave them one last chance. I arrived at the dealership seeking help on this specific vehicle. I walked around and even walked around the show room for a while. Nothing. Usually you have to fight salesman’s off of you but I couldn’t even get one to look at me. Finally as I was about to get in my rental and leave. Mike Gunn was driving by as he was moving vehicles around. He asked if I needed help and I said yes. He got out of the vehicle and proceeded to greet me and help me w the vehicle I came to look at. We looked at the vehicle, went for a test drive, then sat down to look at numbers. I wanted to sleep on it as the truck I wanted was a lot of money. He didn’t pressure me at all. I called him up the next day and did a credit app and ended up buying the truck with him. Mike literally saved the imperial name in my eyes and he made a car deal. He took a chance and it paid off for both of us. I’m so grateful he approached me as I wouldn’t have gotten my dream truck if I drove away. Because of that I came back a week later and my gf bought a new Jeep from Mike. I will be bringing all of my business to Mike now. I highly recommend him if anyone is interested in purchasing from this dealership. He was a great guy to talk to, very helpful, no pressure and very easy to talk to. Not your “typical car salesman” he treats you like a person and doesn’t pressure you at all. Thank you again Mike for making this all possible and saving face for Imperial. Highly recommend Mike. Jeff in finance was great and explained everything. Marc wrote up my deal and was flexible making the numbers look good for where I wanted to be. All around outstanding team work here. Now, I couldn’t be happier. More
Happy Jeep Family! I would like to thank Jim Burke for taking care of my Niece in her Wrangler purchase! We went in with a couple Jeeps we had in mind and Jim made it a I would like to thank Jim Burke for taking care of my Niece in her Wrangler purchase! We went in with a couple Jeeps we had in mind and Jim made it a very comfortable purchase. Now we are enjoying a great weekend with the top off! Thanks again Jim and Imperial staff! More
Frank Dumas is fantastic I have bought vehicles at Imperial in the past, my wife and I showed up on Sunday and Frank greeted us as soon as we made our way into the showroom. I have bought vehicles at Imperial in the past, my wife and I showed up on Sunday and Frank greeted us as soon as we made our way into the showroom. He was immediately interested in what we were looking for, never tried steering us to anything in which we had no interest. We were interested in a Dodge Grand Caravan and he spent a good amount of time searching the inventory on the lot and in the area for the specifics that we wanted. We got there on the late side of the day and Frank stayed with us throughout the process. We apologized for holding us up but he wouldn't have any of it, assured us that it was his pleasure to help us with whatever we needed. We met him again the next day when we came in to sign papers and was helpful throughout the entire process. Highly recommended from beginning to end. More