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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.6
1,108 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,108 reviews

June 26, 2019

Ordered a new truck We couldn't find the Ram I was looking for, so we ordered a new one. Together we made the experience painless, quick and easy. More

by 1234
Recommend Dealer
Yes
Employees Worked With
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear 1234: Thank you for your business and for taking the time to share your kind words about Jim and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Jim and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 21, 2019

Great no pressure service Brought my new jeep from Mike Gunn who was a pleasure to work with. No pressure at all. Made me feel very comfortable with my purchase. Thanks Imperia More

by Ladylaura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gunn
Jun 28, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Ladylaura: Thank you for your business and for taking the time to share your kind words about Mike and your experience at Imperial Chrysler Dodge, Jeep and Ram. Mike and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy,Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 20, 2019

Great dealership Jose was honest, friendly, and took the time to show me all the features the car had. If you want a new car hassle free go to him More

by Nabeel S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Coleta Jr.
Jun 28, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Nabeel S. Thank you for your business and for taking the time to share your kind words about Jose and your experience at Imperial Chrysler Dodge-Jeep-Ram. Jose and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 17, 2019

Great Customer Service Ahmad was a great dealer to work with. He listened to all my wants concerning my new truck and was able to go above and beyond to ensure I was happy a More

by TonyMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Alsabagh
Jun 17, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear TonyMac: Thank you for your business and for taking the time to share your kind words about Ahmad and your experience at Imperial Chrysler Dodge-Jeep and Ram. Ahmad and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 08, 2019

Purchased a gently used vehicle Ed was phenomenal! Knowledgeable, personable and very accommodating. Ed was involved in the process. We were all over the place between new and re More

by Moose30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Jun 11, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Moose 30: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler Dodge Jeep Ram. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 03, 2019

Great Experience Gary and the staff at Imperial made it a very easy and enjoyable experience. Very clear and transparent while not being too pushy. Would buy from he More

by kjbrough11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Keith
Jun 03, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Kjbrough11: Thank you for your business and for taking the time to share your kind words about Gary and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 03, 2019

On point! Ed Kelly was upfront, cooperative, on point, and delivered just what I was looking for in a used vehicle for my son. Wouldn’t hesitate to recommend Ed More

by Kevlizau9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Awad, Edward Kelly
Jun 03, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Kevlizau9: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler- Dodge-Ram-Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 29, 2019

Third times the charm I’ve been to this dealership 2 times in the past to try and buy a car. Selling cars in the past I made honest offers on 2 different vehicles as I get More

by MoparN8
Recommend Dealer
Yes
Employees Worked With
Marc Mastroianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Al Tarazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gunn
May 30, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear MoparN8: Thank you for your business and for taking the time to share your kind words about Mike and Jeff and your experience at Imperial Chrysler-Dodge-Jeep-Ram. Mike and the entire staff here at Imperial truly appreciate t. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 26, 2019

Happy Jeep Family! I would like to thank Jim Burke for taking care of my Niece in her Wrangler purchase! We went in with a couple Jeeps we had in mind and Jim made it a More

by Natbuzzyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Awad
May 30, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Natbuzzyy: Thank you for your business and for taking the time to share your kind words about Jim and your experience at Imperial Chrysler-Dodge-Jeep-Ram. Jim and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

May 22, 2019

Frank Dumas is fantastic I have bought vehicles at Imperial in the past, my wife and I showed up on Sunday and Frank greeted us as soon as we made our way into the showroom. More

by Happycamper1299
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dumas
May 23, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear happycamper1299: Thank you for your business and for taking the time to share your kind words about Frank and your experience at Impeial Chrysler- Dodge-Ram-Jeep. Frank and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy,Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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