
Imperial Chrysler Dodge Jeep Ram
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Huge Selection, Great prices and awesome customer service! This is the second care I have purchased through this dealership and this salesman, Ed Kelly. Both times were so smooth. The place itself it amazing- This is the second care I have purchased through this dealership and this salesman, Ed Kelly. Both times were so smooth. The place itself it amazing- three buildings, all decorated to the 9's, a great diner where they give you a free meal if you get a car (and it cheap and delish even if you don't), and so much selection. Eddie gave us so many ideas but completely took what I wanted as the most important. He did not try and "upsell" us, really worked with what we could afford. We got a great deal for our trade in. I was left driving away in the PERFECT FOR ME TRAVERSE SUV! Great price, great car, low mileage for a used car. Eddie himself is kind, funny, accommodating, and low-pressure. I give the whole experience 10 out of 10! More
Excellent service I bought a 2010 Honda Pilot and our salesman Gary Keith not only got us a great price but he also paid attention to even ther little details. He wen I bought a 2010 Honda Pilot and our salesman Gary Keith not only got us a great price but he also paid attention to even ther little details. He went above and beyond by delivering our new car to Brockton so we didn't have to figure out Howe to get there to pick it up. Hats off to Gary Keith. More
Jose's the man From the minute we walked in the showroom, we were impressed with the dealership and especially our sales person Jose. He was very friendly, sincere, From the minute we walked in the showroom, we were impressed with the dealership and especially our sales person Jose. He was very friendly, sincere, and polite. He didn't try to get us to commit before we were ready. I had very specific wants for the truck I wanted and Jose took his time and located the truck that I wanted. When I told him that I would like to fast track the purchase, He moved things right along. Without a doubt, Jose was the best sales person that I have dealt with. Thanks again Jose and Imperial Dodge. Love my RAM Also, Rami made spending the money a little easier, very pleasant to deal with. More
Great Experience Junior helped me so much with finding my perfect car. After bad experiences at other dealerships, this was a pleasant change. Junior is very knowledge Junior helped me so much with finding my perfect car. After bad experiences at other dealerships, this was a pleasant change. Junior is very knowledgeable and courteous. All of my questions were answered and were followed up with in a timely manner. Would highly recommend working with Junior if you’re in need of a new vehicle! More
Excellent Salesman Jose made my experience at Imperial very pleasant. He was very professional and helpful throughout the process. He helped me to search for the vehicle Jose made my experience at Imperial very pleasant. He was very professional and helpful throughout the process. He helped me to search for the vehicle I wanted with the features I required. I left completely satisfied with a brand new Jeep Wrangler Sahara. If you are looking for a new or used car, I highly recommend Junior (Jose). More
New dodge ram big horn We pulled in to Imperial Jeep we were not there five minutes and Jim Burke came out to help us. We were at easy immediately. He knew about many vehic We pulled in to Imperial Jeep we were not there five minutes and Jim Burke came out to help us. We were at easy immediately. He knew about many vehicles and lead us to the one we wanted. We had searched online before hand so kind of knew what we wanted Jim pointed out the vehicle 's features and sold us on it. We are now the owners of a great low mile preowned Dodge Ram. A fine salesperson that makes you feel right at home. I would recommend this dealership to anyone looking for a new or used vehicle.Imperial's selection of vehicles is like no other! More
Not fair on trade in values My wife and I drove two and half hours to purchase a used 2018 Jeep Grand Cherokee. We met with Mike and everything went well till we were given a tra My wife and I drove two and half hours to purchase a used 2018 Jeep Grand Cherokee. We met with Mike and everything went well till we were given a trade in value for our 2017 Acura MDX. The Sales Manager offered us $5000.00 less than blue book trade in value which we found insulting and were about to walk out. They quickly raised it to $2000 below blue book. We reluctantly accepted and bought the Jeep. The sales manager didn't have the courtesy to talk with us in person. We asked that the Jeep be detailed and cleaned before delivery. It was delivered a week later to our NY home. Detailed, NOT. The dash board was actually dusty. Its been 2 weeks without a follow up phone call from Imperial. Was not a good experience. I can not recommend this dealership. More
Great Experience I had visited several Jeep dealers recently to look at Wranglers and Grand Cherokees. I ended up deciding on a new 2019 Grand Cherokee. I was trading I had visited several Jeep dealers recently to look at Wranglers and Grand Cherokees. I ended up deciding on a new 2019 Grand Cherokee. I was trading in a 2016 Jeep Cherokee with high mileage and first went to a different dealer where I had bought it but could not make a deal. Imperial is a little out of the way for me but I decided to stop by after work just to check out their inventory. I found a model I was interested in on the showroom floor and met Zack. It took some negotiating but I was able to find the deal I wanted. Zack was great to work with. He was patient and listened to my needs and never seemed pushy or adversarial. He made me feel comfortable with the process and worked with me to reach a deal. I was very satisfied with the experience and highly recommend Zack and Imperial. More
Extremely professional Jose greeted me almost immediately upon entering the showroom. From the very start, he was professional and polite throughout the entire process of b Jose greeted me almost immediately upon entering the showroom. From the very start, he was professional and polite throughout the entire process of buying my new car. I never felt pushed into making a deal that I was not comfortable making. Junior was extremely knowledgeable about the models I was looking at and about the inventory he had available to him. Because I was leasing a vehicle, it took a few days to get all the paperwork and registration in place. Throughout the process, Junior kept me well informed and, in the end, I picked up the car on my schedule. Certainly, the best car buying experience I have ever had. If you are interested in buying a Jeep, go see Junior. More
Goes above and beyond Bought a used ram this time around but the sales guy was awesome did everything he could in every way will never go anywhere else from now on Bought a used ram this time around but the sales guy was awesome did everything he could in every way will never go anywhere else from now on More