Imperial Chrysler Dodge Jeep Ram

Purchased a 2018 Jeep Grand Cherokee Overland We worked online first with Lou - send us documentation on vehicles we were interested in. Then we worked with Russell when we arrived. We knew w We worked online first with Lou - send us documentation on vehicles we were interested in. Then we worked with Russell when we arrived. We knew what we wanted before we got there - He showed us what he had, we narrowed it down to 2 - did a couple of test drives. Made our offer and some negotiating - but over all - we were happy with his help. The dealership has a lot of vehicles - people you work with all seem to be very friendly and helpful. I would recommend the dealership and dealing with Russell. We communicated via Email after we left the dealership and made all of the final arrangements - went pretty smooth. Thank You Russell.... We are very happy with the 2018 Jeep Grand Cherokee Overland More

Car buying experience I came to Imperial Chrysler in hopes of buying my first jeep. Everyone was very friendly when we walked in, but Frank Dumas was hands down the best sa I came to Imperial Chrysler in hopes of buying my first jeep. Everyone was very friendly when we walked in, but Frank Dumas was hands down the best salesman! Not only did he have the jeep ready that I previewed online but he spent hours with me explaining the different pros and cons of each type of vehicle (extremely knowledgeable). He was very patient with me as I test drove about 5 different cars and when I was indecisive about minor details such as the color. Frank helped get me the best deal possible and I am very happy with my choice about choosing Imperial Chrysler thanks to Frank Dumas! More

Great Customer Service I recently purchased a Jeep Compass after working with Garrett. I went in with a few different cars in mind, and Garrett was able to show me a variety I recently purchased a Jeep Compass after working with Garrett. I went in with a few different cars in mind, and Garrett was able to show me a variety of new and pre-owned cars that could fit my needs. We were able to find a car in the lot that was perfect, and he made the purchasing process painless. He also made sure to set my expectations and checked in with us while we were waiting to speak with Rami in Finance. Rami was friendly and efficient, and did a thorough job explaining the different warranties and offerings available to us. At other dealers in the past, buying a car has been a tedious and drawn out process, and we were incredibly impressed by Garrett, Rami, and the others we dealt with at Imperial. More

Great Service. I had a great experience buying my new jeep at Imperial Chrysler Dodge Jeep Ram. The sales representative I met with, Zach, was very helpful. I would I had a great experience buying my new jeep at Imperial Chrysler Dodge Jeep Ram. The sales representative I met with, Zach, was very helpful. I would recommend this dealership to anyone looking to buy a new or used vehicle. More

Great Experience! I had a great experience at Imperial Chrysler Dodge Jeep Ram! Junior and Rami are both wonderful! They are very knowledgable and helpful. I will defi I had a great experience at Imperial Chrysler Dodge Jeep Ram! Junior and Rami are both wonderful! They are very knowledgable and helpful. I will definitely recommend this dealership to my friends and family. Thanks Imperial! More

It was overall a smooth and thorough journey. From the time I entered the dealership I was treated with kindness and integrity. Jazz Kelly was the salesmen that I dealt with and was very kind and From the time I entered the dealership I was treated with kindness and integrity. Jazz Kelly was the salesmen that I dealt with and was very kind and fair. He covered every detail and made sure my time there was a pleasant experience. I would recommend Jazz and this dealership to everyone I know. They know how to make buying a car a stress free experience. More

Fantastic My sales person Zach was extremely helpful! He even drove the jeep I wanted to an auto body shop that my dad works at because my dad wanted to look at My sales person Zach was extremely helpful! He even drove the jeep I wanted to an auto body shop that my dad works at because my dad wanted to look at it before I bought it. The whole experience was phenomenal buying a vehicle at this dealership. I would highly recommend to anyone. More

Thank You Zack Mathieu Zack was super helpful to me in finding my Jeep Renegade. He stayed late to make sure that all my paperwork was in order. I would definitely recommend Zack was super helpful to me in finding my Jeep Renegade. He stayed late to make sure that all my paperwork was in order. I would definitely recommend Zack and Imperial Jeep in Mendon. More

No pressure visit I visited this dealership today because I was sent an invite directly from Jeep to test drive a new Wrangler. In exchange, I would be sent a $50 e-gi I visited this dealership today because I was sent an invite directly from Jeep to test drive a new Wrangler. In exchange, I would be sent a $50 e-gift card. My salesperson, Russell, spent a good amount of time with me, even knowing I would not likely buy on the spot. I appreciated his low-pressure attitude and will likely give him a shot when the time is right to pull the trigger on a new Wrangler. More

Relaxed no pressure environment. So far we've purchased 2 vehicles from Imperial. From our experience with Ed Kelly during our 1st vehicle purchase he was our "Go To" salesman for our So far we've purchased 2 vehicles from Imperial. From our experience with Ed Kelly during our 1st vehicle purchase he was our "Go To" salesman for our son's Dodge truck. His dedication & demeanor towards us throughout the whole process was a valuable asset; we will once again request for Ed when we seek another vehicle in the future. If by chance he retires then he will just have to unretire himself until a deal is made! During the financial process, as we all know the numbers come out, Mr. Fink walked us through the whole network of the purchasing contract making sure we understood what can be confusing dialect w/ patience. We will continue to do business with Imperial & will recommend this dealership to others seeking a vehicle. More