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Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,108 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,108 reviews
February 03, 2019
Great I worked with Frank Dumas. Not only is Frank a good salesperson, but he is also a great man. I will highly recommend Frank and Imperial I worked with Frank Dumas. Not only is Frank a good salesperson, but he is also a great man. I will highly recommend Frank and Imperial More
by jenri1968
Employees Worked With
Frank Dumas
February 01, 2019
Good experience Junior was a pleasure to work with. Was very professional and had great understanding of the vehicles. Also worked very hard in finding the truck that Junior was a pleasure to work with. Was very professional and had great understanding of the vehicles. Also worked very hard in finding the truck that was exactly what I wanted. Would want to work with again! More
by Justinb1287
Employees Worked With
Jose Coleta Jr.
January 31, 2019
above and beyond This was my second experience buying a jeep through Imperial. Both times have been a great experience. I had Zachary Mathieu and he went above and bey This was my second experience buying a jeep through Imperial. Both times have been a great experience. I had Zachary Mathieu and he went above and beyond to make this whole experience comfortable and easy. There was zero pressure and his knowledge and friendliness earn my highest recommendations. If youre looking for a car, reach out to Zack and I promise he will make what is usually a stressful process, a great one. More
by gradyc11
January 28, 2019
Jeep Wrangler test drive During my test drive the sales associate was both knowledgeable about the vehicle and friendly. I would reccomend Zack and the imperial sales team to During my test drive the sales associate was both knowledgeable about the vehicle and friendly. I would reccomend Zack and the imperial sales team to friends and family. More
by Crazydrummer420
Employees Worked With
Zachary Mathieu
January 28, 2019
True Professionals After entering the showroom, it wasn’t long before an attentive associate approached us, and in a very respectful manner offered to help. After asking After entering the showroom, it wasn’t long before an attentive associate approached us, and in a very respectful manner offered to help. After asking a few questions, I was able to figure we were dealing with a knowledgeable professional. He continued to help us with confidence, but no pressure at all. I would very much recommend Imperial Chrysler Dodge Jeep Ram, and Mr Zach Mathieu, to everyone purchasing a vehicle. Thank you again. More
by Mr. Ed
Employees Worked With
Zachary Mathieu
January 28, 2019
Got my jeep!! I did my homework. The Jeep I wanted was at Imperial and the price was lower than other Jeep dealer around. We dealt with some crazy New England weat I did my homework. The Jeep I wanted was at Imperial and the price was lower than other Jeep dealer around. We dealt with some crazy New England weather but managed to make the deal. Russ was great! No pressure. Imperial works very hard to make your experience a positive one. More
by newcar2013
January 28, 2019
Great Sales Team Junior made my car buying experience easy and was extremely helpful!! I would definitely recommend him and the whole Imperial team if you’re looking f Junior made my car buying experience easy and was extremely helpful!! I would definitely recommend him and the whole Imperial team if you’re looking for a new or used car! More
by Emma2009
Employees Worked With
Rami Awad, Jose Coleta Jr.
January 27, 2019
Dealers are willing to go the extra mile! I am a delivery driver and was in need of a new car. My sales associate Zack was willing to go to bat for me to get me the best deal he could and get I am a delivery driver and was in need of a new car. My sales associate Zack was willing to go to bat for me to get me the best deal he could and get my car wheels to the road as quickly as possible. My time at Imperial was a step up from any other dealership I have been to, and I plan to recommend this dealership to any of my friends looking for a great deal on great cars. More
by Chriskamps97
Employees Worked With
Zachary Mathieu
January 25, 2019
Simply amazing Amazing service. Made sure the car I bought was in pristine condition. Very friendly. Fair pricing. Will find best fit for you I love it Amazing service. Made sure the car I bought was in pristine condition. Very friendly. Fair pricing. Will find best fit for you I love it More
by Bryanp2215
January 25, 2019
Great experience Ed Kelly is extremely personable and provides customers with what they want. He made the process of buying a car incredibly easy. He spent a lengthy t Ed Kelly is extremely personable and provides customers with what they want. He made the process of buying a car incredibly easy. He spent a lengthy time with me and I didn’t feel rushed at all. He was willing to show me any car I had interest in no matter what. He went out of his way to provide me with a great experience. I am certainly pleased that I had Ed as my car salesman. I wouldn’t have wanted anyone else. More
by nfairbanks93
Employees Worked With
Edward Kelly
