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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.6
1,108 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,108 reviews

January 22, 2019

Will Only Buy From Him! Junior was by far the best salesman I have ever worked with it in my 25 years of buying cars! I was regrettably harsh and intolerant towards him at fi More

by DDASLIVA83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Coleta Jr.
Jan 23, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear DDASLIVA83: Thank you for your business and for taking the time to share your kind words about Jose and your experience at Imperial Chrysler Dodge Jeep Ram. Jose and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 20, 2019

No Pressure Russell Ledoux was the salesperson who guided me through the process of buying a Chrysler 300 Saturday, January 19, 2019. Russell was helpful and inf More

by Nick Colonero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Awad, Russell Ledoux
Jan 21, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Nick Colonero No Pressure: Tank you for your business and for taking the time to share your kind words about Russell and your experience at Imperial Chrysler-Dodge Jeep Ram. Russell and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 18, 2019

Great Experience! Our experience buying our first car for our daughter was fantastic! Our sales agent, Zack Mathieu was knowledgeable, helpful, low pressure, and came More

by Daporkchop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Mathieu
Jan 18, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Daporkchop: Thank you for your business and for taking the time to share your kind words about Zachary and your experience at Imperial Chrysler Dodge Ram Jeep. Zachary and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliant we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 12, 2019

AWESOME JEEP BUYING EXPERIENCE WITH RUSSELL! I recently went in to Imperial to look for a new Jeep Wrangler. It's been my DREAM to get one, and I wasn't sure where to look or who to talk to about More

by Brendan Burdick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Ledoux
Jan 14, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Brendan: Thank you for your business and for taking the time to share your kind words about Russell and your experience at Imperial Chrysler- Dodge-Ram-Jeep. Russell and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 12, 2019

Great experience Russell was great to work with; made the process very easy. Arrived at 5pm and left at 8:30 with a car. Love our new (used) car! More

by Carbuyer123456789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Ledoux
Jan 14, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Carbuyer123456789: Thank you for your business and for taking the time to share your kind words about Russell and your experience at Imperial Chrysler, Dodge, Ram-Jeep. Russell and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 11, 2019

Purchasing a Jeep Our experience from start to finish was excellent. Frank Dumas was our salesman and he was the BEST, very knowledgeable about the whole process and t More

by J&J
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Dumas
Jan 14, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear J & J : Thank you for your business and for taking the time to share your kind words about Frank and your experience at Imperial Chrysler- Dodge-Ram-Jeep. Frank and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 10, 2019

Excellent car buying experience with Ed Kelly My experience at Imperial Jeep working with Ed Kelly was outstanding. He is an extremely transparent man who advocates for the buyer. He understood my More

by Jeepguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Jan 11, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Jeepguy: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler-Dodge Ram and Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 08, 2019

Jim Parson Jim always does a great job every time I am there for recalls and service. Wonderful man always gets me out as soon as he can. Keeps things moving alo More

by Cornball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Mastroianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Parsons
Jan 09, 2019 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Cornball "Jim Parson" Thank you for your business and for taking the time to share your kind words about Marc and Jim and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Jim and Marc and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

December 30, 2018

Concerned for my family's needs & safety I went to this dealership the way one never should: desperate for a dependable vehicle. Much to my pleasant surprise, I was treated better than expect More

by Kelley1138
Recommend Dealer
Yes
Employees Worked With
Joe Trocha, Edward Kelly
Dec 31, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Kelley1138: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Ed and the entire staff here at Imperial truly appreciate. it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

December 29, 2018

Very good experience I went with my sister to Imperial where we dealt with Jim Burke in the Chrysler store. He couldn't have been more friendly, knowledgeable and professi More

by jwhayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Awad
Dec 31, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

Dear jwhayes: Thank you for your business and for taking the time to share your kind words about Jim and your experience at Imperial Chrysler-Dodge-Ram and Jeep. Jim and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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