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Imperial Chrysler Dodge Jeep Ram

Mendon, MA

4.6
1,108 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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10 Uxbridge Rd

Mendon, MA

01756

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Showing 1,108 reviews

December 07, 2018

I bought a good car My salesman was patient in helping me figure out exactly what kind of vehicle would be Right for me when I initially did not really know myself. I end More

by Ischopf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadi Al Tarazi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Lavallee
Dec 07, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you lschopf for taking the time to provide such great feedback about your experience working with Peter and Jeff. We appreciate the opportunity to earn your business and count you as a customer. Sincerely, Michael Penner General Manager Imperial Cars Chevrolet, Ford, Chrysler Dodge Jeep Ram, Hyundai

December 06, 2018

Great Truck Buying Experience. Quality Service & Efficient I called on a Friday Night and was put in an upgraded truck for the same price Saturday morning. Russel was great. Easy and Quick More

by Hemi4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Ledoux
Dec 06, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your kind words about Russell and your experience at Imperial Chrysler Dodge-Ram-Jeep. Russell and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleague, and acquaintances to us.

December 05, 2018

Outstanding Sales and Service I can’t say enough about the overwhelming professional assistance and service I received from Imperial Jeep in Mendon, MA. I would like to thank ED More

by Peyton123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parsons, Edward Kelly
Dec 06, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

DearPeyton123: Thank you for your business and for taking the time to share your kind words about Ed Kelley and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

December 04, 2018

Excellent New Car Buying Experience My husband and I recently worked with Russell LeDoux in the search for our new vehicle and trading in our old one. He kept a calm, friendly, compassio More

by Deb Rua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Ledoux
Dec 12, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Deb Rua: Thank you for your business and for taking the time to share your kind words about Russell and your experience at Imperial Chrysler- Dodge-Jeep-Ram. Russell and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

December 03, 2018

Excellent "no-pressure" customer service! We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experie More

by Bobert24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kelly
Dec 13, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Bobert24: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner Imperial Cars General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

December 01, 2018

honest and informative Our salesman was very accommodating and patient with us as we were searching for a used vehicle, Frank spent a good part of his day making sure we wer More

by imperial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dumas
Dec 13, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

Dear honest and informative: Thank you for your business and for taking the time to share your kind words about Frank and your experience at Imperial Chrysler-Dodge-Jeep-Ram. Frank and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 30, 2018

Smooth, Comfortable Experience I worked with Russell to purchase my 2018 Chrysler 300S. He made the process incredibly smooth, comfortable and was extremely friendly and helpful. More

by 300smjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Awad, Russell Ledoux
Dec 13, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

Dear 300smjm: Thank you for your business and for taking the time to share your kind words about Russell and your experience at Imperial Chrysler-Dodge-Jeep-Ram. Russell and the entire staff here at Imperial truly appreciate it. Sincerely,, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 24, 2018

Great Experience! I leased a 2018 Jeep Wrangler in September. Zach was super helpful and great to work with. He made the entire process very easy and stress free! More

by Katie131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Mathieu
Nov 30, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

Katie131: Thank you for your business and for taking the time to share your kind words about Zachary and your experience at Imperial. Zachary and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 22, 2018

Purchase of new 1500 RAM Zachary did a great job explaining vechicle options and set us up with two test drives. He was professional, knowledgeable and worked within our budge More

by RAM2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Mathieu
Dec 13, 2018 -

Imperial Chrysler Dodge Jeep Ram responded

Dear RAM2019: Thank you for your business and for taking the time to share your kind words about Zachary and your experience at Imperial Chrysler-Dodge-Jeep-Ram. Zachary and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

November 15, 2018

Awesome Experience My Wife and I went in to learn about how a lease works and to possibly lease, or Purchase and Vehicle. We decided to lease a 2018 Grand Cherokee due t More

by Tony1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Antolini
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