Imperial Chrysler Dodge Jeep Ram

Awesome Experience My Wife and I went in to learn about how a lease works and to possibly lease, or Purchase and Vehicle. We decided to lease a 2018 Grand Cherokee due t My Wife and I went in to learn about how a lease works and to possibly lease, or Purchase and Vehicle. We decided to lease a 2018 Grand Cherokee due to the rebates. After Speaking with Al Antolini about how it all works he made us feel very comfortable with leasing being our best option. Unfortunately Imperial did not have the specific vehicle we where looking for a Al found the vehicle at another dealer and called to put it on hold for us. We signed the paperwork that night for the vehicle and left for the evening. We where suppose to pick up our purchase on Tuesday, But Al called with a problem, the other dealership sold the vehicle he put on hold. Al Asked if we would settle for Tan interior instead of black because he would put us in a 2019 for the same amount for our troubles. Imperial went above and beyond to fix the problem and didn't have to. I will be buying my vehicles form Imperial going forward, you guys have earned a life long customer. Thank you, and a Big Thank you to Al Antolini. Sincerely, The Farrar Family More

Great Service Bought about 15 vehicles over the years all the way back to when they where in Milford. I Always had great service and satisfied with all purchases. Bought about 15 vehicles over the years all the way back to when they where in Milford. I Always had great service and satisfied with all purchases. Best place to Buy. More

Excellent Service I had a great experience, first with Santos getting back to me with my email request. Then, thank you Jim Burke, you're the best! You identified the I had a great experience, first with Santos getting back to me with my email request. Then, thank you Jim Burke, you're the best! You identified the Jeep I wanted, I didn't have to sit there for hours, you were up front and transparent, which I really appreciated! Of course, J.P., Jeff and Mike Walsh were awesome as well. Highly recommend to anyone looking for a Jeep vehicle. Sincerely Annie Daoust - repeat customer! More

Amazing dealer/ service I went to imperial and I am beyond happy with my experience not only did my dealer Russell go above and beyond for me I am also very pleased with the I went to imperial and I am beyond happy with my experience not only did my dealer Russell go above and beyond for me I am also very pleased with the outcome. I started off with 2 vehicles that were not safe for my children and ended with one reliable safe vehicle that had heat( which my others didn’t) russel was amazing and after the first day when I was discouraged and wanted to give up he came in on his day off to make sure that I got the vehicle I needed and until the end made sure everything worries out for me I would definately reccomed going to imperial and asking for Russ he definately goes above and beyond for his customers! More

Purchase of used Dodge Truck Just purchased a used Dodge Truck through this dealership. Maaz Nahas was our sales rep. . He was very professional, knowledgeable and courteous . Maa Just purchased a used Dodge Truck through this dealership. Maaz Nahas was our sales rep. . He was very professional, knowledgeable and courteous . Maaz was a good listener and showed us several selections to choose from. Maaz did not rush us or try to pressure us into something We did not want. After making our decision Maaz was prompt in obtaining all information and getting us through the legal paperwork. Had a good experience with Kim in finance as well . She was very pleasant , knowledgeable and informative and made getting through the paperwork a breeze. Our experience with this dealership was above our expectations! More

Great experience I worked with Ed Kelly on my Jeep Grand Cherokee lease and it was the best experience I’ve ever had. The process was simple and i couldn’t be happier I worked with Ed Kelly on my Jeep Grand Cherokee lease and it was the best experience I’ve ever had. The process was simple and i couldn’t be happier with the dealership and my salesman. More

Kind, courteous, and respectful staff! I had a great experience shopping for a new vehicle at Imperial. Mike Gunn patiently escorted me around the lot explaining my options for new and prev I had a great experience shopping for a new vehicle at Imperial. Mike Gunn patiently escorted me around the lot explaining my options for new and previously owned Jeep SUVs. He fully understood my need for affordability, reliability, and safety. Not even for one moment did I feel pressured or rushed due his kind and respectful manner. The price of my dream Jeep was my only concern, imagining high unnafordable monthly payments. He relieved my concern with a confident “ I believe we can make it work for you”. The respectful and courteous treatment continued as Jeff assisted me through the finance options. I quickly realized the payments were within my budget after the rebates and incentives were applied. Jeff told me my smile lit up the place once I realized I they “made it happen for me”! I would like to thank all of you as I am enjoying driving my brand new Jeep Compass! I would like to give a special thanks to my friend and Imperial employee, Therese Kennedy, for encouraging me to to shop at Imperial! Sandra Egan Mendon MA More

Awesome experience Zach was great Had a really easy time buying a car here Zach really listened to what we wanted. He found us the exact car we wanted and stayed within budget. I would Had a really easy time buying a car here Zach really listened to what we wanted. He found us the exact car we wanted and stayed within budget. I would recommend him to everyone. More

Great Service Experience The Service Dept at Imperial Jeep is fantastic. Bill and James are very professional, helpful, knowledgeable and friendly. Each time I have needed to The Service Dept at Imperial Jeep is fantastic. Bill and James are very professional, helpful, knowledgeable and friendly. Each time I have needed to visit the service dept. it has been a great experience. Appointments are on time, services are performed correctly and I leave as a happy customer. I highly recommend their service dept. at Imperial Jeep!! Thanks Bill and Jim!! More

Excellent Experience with the Imperial Jeep Dealership I would highly recommend Imperial Jeep in Mendon, MA. I had a great experience throughout my process of leasing a new Jeep Grand Cherokee Limited. The I would highly recommend Imperial Jeep in Mendon, MA. I had a great experience throughout my process of leasing a new Jeep Grand Cherokee Limited. The sales team Mike Penner (General Mgr.), J.P. Carlo, Aaron Jacobs (Sales Managers), Salesman Extraordinaire (Mr. Frank Dumas) and Rami Awad (Business Mgr.) made my lease experience enjoyable, simple and stressless!!. Sales,Service and Rental are all fantastic and make this a Five Star Dealership in my opinion. Don't hesitate give them a try. Thanks Imperial Jeep More