Imperial Chrysler Dodge Jeep Ram

Great Customer Service and Very Understanding ! Jim Burke and Jeff Viger worked with us and for us to make this sale happen. Reasonable Price, great car and they found a lender that would accept o Jim Burke and Jeff Viger worked with us and for us to make this sale happen. Reasonable Price, great car and they found a lender that would accept our credit. Most Dealers never even called me back after they took our information. They listened as to why we had some credit issues (Husband had been sick) and made sure they relayed the information to the Lenders. They never made us feel like we were horrible because of our credit scores. Things happen in life you cannot plan on and I feel they heard us and went out of their way to help us. Jim even stopped and left me a loaner and picked up the car to have some work done to the rims. Outstanding customer service. I never felt pressured, just welcomed and they kept me up to date with loan application and delivery dates. More

Summary of the dealer /sales experience The experience I had was as outstanding Maz worked with me explained where I could benefit from the sale and made me feel very good about the sale. Ma The experience I had was as outstanding Maz worked with me explained where I could benefit from the sale and made me feel very good about the sale. Maz thank you for your professionalism and your attention to detail. I will be back again ! I found a salesperson that understands the importance of no pressure and takes care of his Customers. I have bought my share of vehicles and I will say I have never experienced the sale process to be so smooth and professional thank you More

# FUN ❤️ We are very happy with the new 2019 Jeep Cherokee Trailhawk. We dealt with JP Carlo and Jim Burke. Imperial Jeep is very nice to deal with in sales We are very happy with the new 2019 Jeep Cherokee Trailhawk. We dealt with JP Carlo and Jim Burke. Imperial Jeep is very nice to deal with in sales and service. We are always taken care of with great service on all fronts. We’ve been with them for years now. More

Great people and overall great experience Having it be my first time ever buying a car, I went in not knowing how the the whole process works. Frank Dumas was very honest and helpful when he w Having it be my first time ever buying a car, I went in not knowing how the the whole process works. Frank Dumas was very honest and helpful when he was helping me find which car would be best suited for me. If I had questions, he had answers. When I go to eventually buy another car I am going back to imperial. More

Awesome experience Amazing dealership , very helpful and fun place, Ed Kelly was easy , fun and comfortable to deal with, I highly recommend coming to this dealership. T Amazing dealership , very helpful and fun place, Ed Kelly was easy , fun and comfortable to deal with, I highly recommend coming to this dealership. They will treat you right More

Great experience! Staff were professional and personable! The worked with me on pricing, rebates, and trade-in. My salesman, Pete, is a stand up guy! I would recommen Staff were professional and personable! The worked with me on pricing, rebates, and trade-in. My salesman, Pete, is a stand up guy! I would recommend this dealership!! More

Great service I had a good experience with them. Frank was helpful and patient with me. I will be going back to them for my next car I had a good experience with them. Frank was helpful and patient with me. I will be going back to them for my next car More

No pressure experience!! My salesman, Frank Dumas, was so friendly and knowledgable, and the process of test-driving and signing papers was quick and easy. I would absolutely My salesman, Frank Dumas, was so friendly and knowledgable, and the process of test-driving and signing papers was quick and easy. I would absolutely use any Imperial dealer again. More

Frank was the best! I had been looking for a vehicle at many different dealerships. Finally found a few I was interested in at Imperial, Frank was available to help me o I had been looking for a vehicle at many different dealerships. Finally found a few I was interested in at Imperial, Frank was available to help me out and allowed me to take my time looking, test driving, etc... He was not a pushy salesperson at all. He was so incredibly nice and he made me feel like I wasn't just a customer. He even got me the financing I needed. After all the paperwork was signed and I drove the vehicle home, I realized there was an issue with it. He went out of his way to get me right in to the maintenance department, got me a rental car for the day and followed up with me several days after it was fixed to make sure I was satisfied with the vehicle. I would go back and buy another vehicle with Frank in a heartbeat!!!! More

Jim Burke was great to work with Jim Burke was a great help in finding the right truck at a price I could afford. I was very picky about what I wanted to buy, and he was very patient Jim Burke was a great help in finding the right truck at a price I could afford. I was very picky about what I wanted to buy, and he was very patient and kept his eye out for the right one More