Imperial Chrysler Dodge Jeep Ram

Exceptional Customer Service Jim Burke was a pleasure to work with in finding a new car. He is very knowledgeable about the inventory and various models, as well as getting you t Jim Burke was a pleasure to work with in finding a new car. He is very knowledgeable about the inventory and various models, as well as getting you the best deal. He was always focused on the features I was specifically looking for and was happy to go on test drives. Jim is a very sincere person who goes over and above what is expected. He even took the time to teach me how to use all the technology features in the car I purchased, making sure I was comfortable and understood how to operate features which were new to me! Perfect experience all around. More

Service I’m from Az flew down to help my brother out. I Took my brothers car in for a recall and they told me I couldn’t get in till the folloeing Friday! A I’m from Az flew down to help my brother out. I Took my brothers car in for a recall and they told me I couldn’t get in till the folloeing Friday! As I was setting up the appointment they Shocked me and got the car in right away!! I’m not used to this kind of customer service. Than the following week drove in To see if they could do an oil change and got me in right away! If I lived here I would feel comfortable doing business with them. I highly recommend them. More

Great Experience - Thank you Ed Kelly! I had such a wonderful experience at Imperial Chrysler Dodge Jeep Ram! Great customer service, professionalism by all, and completely low pressure (w I had such a wonderful experience at Imperial Chrysler Dodge Jeep Ram! Great customer service, professionalism by all, and completely low pressure (which I loved). Ed Kelly was my Sales Consultant, and he truly was fantastic! He was very welcoming, knowledgeable, and honest. I felt that he went above and beyond for me, and I would highly recommend him to anyone! Overall, just a pleasant experience with a great outcome - Thank you! More

Jim Burke. Highly recommended Jim Burke. Top notch honest guy. Answered all my questions. Got a great deal. Lots of great jeeps and cars to test drive. Highly recommended. Jim Burke. Top notch honest guy. Answered all my questions. Got a great deal. Lots of great jeeps and cars to test drive. Highly recommended. More

Great Dodge Durango Just bought a great 2016 Dodge Durango from Imperial. Not often that you can talk about a great experience buying a used car. I found it online and dr Just bought a great 2016 Dodge Durango from Imperial. Not often that you can talk about a great experience buying a used car. I found it online and drove from Reading to Mendon to check it out. A sales rep named Jim Burke introduced himself and showed me the Durango. Couldn't ask for a nicer more knowledgeable guy to do business with. Imperial gave me a great deal on my trade in and the final purchase price. A gentleman named Rami Awad took care of all the financing and made it all easy. A bit of a long ride from my house to Mendon but I'm glad I drove out there to check out the Durango. After checking a lot of deals on a number of websites Imperial gave me the best deal of all. Jim and Rami we're great to work with. Will be back to buy a pick up truck soon. More

The Best Around!!!!! We were so lucky to have walked into Imperial Dodge in Mendon. We had Ed Kelly as a sales guy and I was blown away by his professionalism and patienc We were so lucky to have walked into Imperial Dodge in Mendon. We had Ed Kelly as a sales guy and I was blown away by his professionalism and patience . He worked with us until he found us what we wanted . He made the process easy and fun and never made us feel pressured. The manager JP Carlo was top notch. They both made our car buying experience the best . JP and Ed made us feel important. We have been car shopping at many places and I would tell anyone to make Imperial their first stop. The icing on the cake was being treated to a great dinner at the diner . This place is a true class act !!!!! :) More

Awesome service! Ed Kelly is awesome! He was able to get me a great price on my new Jeep Grand Cherokee. He is honest and no nonsense, so you know you are getting the Ed Kelly is awesome! He was able to get me a great price on my new Jeep Grand Cherokee. He is honest and no nonsense, so you know you are getting the best deal. He also made sure the experience was speedy! I would definitely recommend this dealership to anyone looking to buy or lease a car. More

First Class Service Frank Dumas provided us with first class service. He is very professional and courteous and does not pressure sales. He answered any questions that Frank Dumas provided us with first class service. He is very professional and courteous and does not pressure sales. He answered any questions that we had and explained everything in detail. We asked him to check on certain items on this vehicle and he provided us with excellent results. We highly recommend Frank to anyone wanting to purchase a vehicle at Imperial Chrysler in Mendon, MA. When we plan to purchase another vehicle in the future, we will return to Imperial Chrysler because of the great experience we had with Frank Dumas. Frank is a 5 star salesman. More

Great experience. Ed and Mike Penner were wonderful to deal with. Super happy with our new Jeep Wrangler. Would definitely recommend this dealership to anyone shopp Ed and Mike Penner were wonderful to deal with. Super happy with our new Jeep Wrangler. Would definitely recommend this dealership to anyone shopping for a new vehicle. They have a huge selection of vehicles and all the staff were very friendly. More