Imperial Chrysler Dodge Jeep Ram

"Happy Customer" My first visit to Imperial in Mendon was late on a Saturday afternoon, about an hour before closing. I was warmly greeted by a sale associate who intr My first visit to Imperial in Mendon was late on a Saturday afternoon, about an hour before closing. I was warmly greeted by a sale associate who introduced himself as Maaz. Maaz was happy to show me the vehicles I was interested in and accompanied me on my test drives. It was at this time that Maaz took the opportunity to get to know me a little better and to explain the Imperial philosophy of building good lasting customer relationships through great customer service and individual attention. I was so impressed with the dealership, the vehicle, the price the vehicle was being offered at, and Maaz's positive attitude, that I decided to purchase one of the vehicles I had come to see. Thank you Imperial. I love my new truck and I'm confident that this is the beginning of what will be a great owner experience. More

Great Experience! Gary was amazing! We needed a car for our daughter that was within a certain price range. Gary helped us for two days in finding the right car and was Gary was amazing! We needed a car for our daughter that was within a certain price range. Gary helped us for two days in finding the right car and was patient with all the questions and concerns we had. From now on, we will be using imperial and Gary for cars! More

Great experience! I would like to thank Ed Kelly for always taking care of me! He always goes above and beyond to make sure I am happy! Need a new car? Head over to Imp I would like to thank Ed Kelly for always taking care of me! He always goes above and beyond to make sure I am happy! Need a new car? Head over to Imperial and ask for Ed, he’ll get you just what you need :) More

Jeeo Renegade Lease Great experience! Was shown a number of great cars that met what I was looking for. Found a great vehicle that same day! Ed was great - would definite Great experience! Was shown a number of great cars that met what I was looking for. Found a great vehicle that same day! Ed was great - would definitely recommend. Made the car buying process very painless! More

Leasing a Jeep compass Ed Kelly was so helpful my experience leasing my Jeep Compass was easy and went through smoothly. Ed was great! Thank you I will be back again when Ed Kelly was so helpful my experience leasing my Jeep Compass was easy and went through smoothly. Ed was great! Thank you I will be back again when lease is up and will request Ed Kelly More

boring car to my dream truck! about a week ago i emailed the internet team on a 2018 blue streak pearl ram. got a what seemed to good of deal but figured id check it out. i talk about a week ago i emailed the internet team on a 2018 blue streak pearl ram. got a what seemed to good of deal but figured id check it out. i talked to Edward V. and what a down to earth realistic guy! the trade was the worst part but he fought for me and the sales manager arron found some. more rebates. better deal then even i imagined! now enter RI. registry ughhh. BUT ED kept me in the loop, offered a rental in the interm, oh and then even more above and beyond delivered the truck to my driveway at 8pm! who does that! great experience. great price. tons of inventory. go see Edward V and tell him Keith sent you! absolutely impressed. thank you again. Keith More

Terrible Ignore the fluff reviews. Check out yelp we’re the real reviews are! I currently have a pending case with the state inspection department. Bought a us Ignore the fluff reviews. Check out yelp we’re the real reviews are! I currently have a pending case with the state inspection department. Bought a used car, they inspected it after admitting a bubble in the tire and passed it. I took it home Saturday and took it right away to be looked at. I have photos that are time stamped. I was told that the vehicle should have NEVER passed inspection. It’s schedule for a MAC inspection and they face steep penalties. Oh and trying to speak to the GM or owner Kevin Meehan is impossible. Tim the sales manager has lied several times. Tim you told me if you rectify one of the other problems that I should leave a good review, not happening. I have left a review on every review site I can think of. I will get this story out there. If you continue to dodge me and not allow me to speak your upper management I will have no problem standing outside your business this coming Saturday and Sunday with signs. I’m sure new customers coming in May think twice before doing business with you. Attorney general and BBB is also being contacted. More

We are so happy with our purchase! We went to imperial Chrysler jeep dodge originally for a diffrent vehicle, Jim Burke helped helped us find the perfect family that has plenty of room We went to imperial Chrysler jeep dodge originally for a diffrent vehicle, Jim Burke helped helped us find the perfect family that has plenty of room for our growing family! We couldn't be happier with our 2013 dodge durgano! More

No pressure There was no pressure to purchase a vehicle from this dealership. All we're friendly and patient. I live in Western Mass and the pricing was ridicul There was no pressure to purchase a vehicle from this dealership. All we're friendly and patient. I live in Western Mass and the pricing was ridiculous and only offered incentives if you financed. I was a cash buyer. Offered bottom line pricing. Gary Keith was awesome to work with and showed me many renegade models and found one I absolutely love. It has all the options I wanted and more. I will go there again to purchase my next vehicle. Shout out to Chris Keene in internet sales for sending me renegade listings. The parts department is awesome as well. More