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Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,108 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,108 reviews
April 03, 2018
Great Dealership! Highly recommend Imperial for your next car purchase. They made it quick and easy and gave me a deal I couldn't say no to! Highly recommend Imperial for your next car purchase. They made it quick and easy and gave me a deal I couldn't say no to! More
by LisaT2018
March 31, 2018
Wonderful and Helpful Experience Ed Kelly was beyond helpful during my car buying experience. He guided me through the process with honest advice that lead me to the perfect car! I tr Ed Kelly was beyond helpful during my car buying experience. He guided me through the process with honest advice that lead me to the perfect car! I traveled to Imperial Cars from Bridgewater and would highly recommend taking the trip. Ask for Ed Kelly! More
by Srmcgrath33
Employees Worked With
Edward Kelly
March 28, 2018
Amazing I had an extremely amazing experience buying my new Hyundai veloster with Frank Dumas. He was very friendly and helpful as well. I am so glad I bought I had an extremely amazing experience buying my new Hyundai veloster with Frank Dumas. He was very friendly and helpful as well. I am so glad I bought my car from there! More
by Morgan Moreau
Employees Worked With
Frank Dumas
March 27, 2018
Great from start to finish! This was my second vehicle purchased through Imperial, both times have been a great experience. Every employee was very helpful, kind, knowledgeable a This was my second vehicle purchased through Imperial, both times have been a great experience. Every employee was very helpful, kind, knowledgeable as well. Jim Burke was awesome to work with and has been even after my purchase. Imperial is the best and only option if you want to enjoy buying a car. More
by Mathew Rondeau
Employees Worked With
March 24, 2018
Excellent Experience Hi- I worked with Junior today, and he was friendly, polite, patient and extremely professional throughout the process of buying my new Jeep. H Hi- I worked with Junior today, and he was friendly, polite, patient and extremely professional throughout the process of buying my new Jeep. He paid attention to everything I was asking for and he delivered on all of my request. I would recommend that you work with Junior when it’s time to purchase a Jeep. Corey More
by Corey
Employees Worked With
Jose Coleta Jr.
March 19, 2018
Excellent atmosphere and selection The overall atmosphere and experience was highly enjoyable. I would recommend anyone looking for a new vehicle, lease or used vehicle to Imperial 10 o The overall atmosphere and experience was highly enjoyable. I would recommend anyone looking for a new vehicle, lease or used vehicle to Imperial 10 out of 10 times. I come all the way from Connecticut! More
by Jc19
Employees Worked With
Rami Awad, Edward Kelly, S.K. Mark Rossi
March 18, 2018
They lose all their keys and waste people’s time So I was looking to buy a 392 daytona they had and they lost the keys to the vehicle and told me they could get keys in two days. Needless to say I bo So I was looking to buy a 392 daytona they had and they lost the keys to the vehicle and told me they could get keys in two days. Needless to say I bought the car elsewhere. Fast forward 2 months I brought my 80 year old grandfather there because he wanted a used ram 1500. They had two different rams that he was looking at. The first one they couldn’t find the keys and the second truck they couldn’t find the actual truck. It was a cold day and they had my grandfather walking around out there. All they do is waste my time when I go there. I will never give them any of my business. They got too big for their own good. More
by Bxmdkddb
Employees Worked With
March 09, 2018
Great customer Service Tom was very helpful and patient with us, we loved working with him. Ian was very nice and thoroughly explained everything to us as far as the negoti Tom was very helpful and patient with us, we loved working with him. Ian was very nice and thoroughly explained everything to us as far as the negotiating of the price. Lastly Kim was extremely knowledgeable, approachable, and friendly, she made all the signing and financing seamless. More
by Silvia Moutinho
Employees Worked With
Tom, Ian, Kim
March 01, 2018
Great buying experience Mark DeToma make the experience very easy. Mark was very knowledgeable, and went out of his way to make it a excellent experience. Mark didn't play a Mark DeToma make the experience very easy. Mark was very knowledgeable, and went out of his way to make it a excellent experience. Mark didn't play any games was very open and honest during the whole process. I will definitely recommend Mark to anyone looking for a Chrysler/Dodge vehicle. More
by WILLIAM O DUFFY
Employees Worked With
Mark DeToma
February 28, 2018
great experience! Mark Rossi and Gary Keith made buying a car painless. Not only did I get a new car I bought a new truck for my husband. Had a great experience and w Mark Rossi and Gary Keith made buying a car painless. Not only did I get a new car I bought a new truck for my husband. Had a great experience and will return for all future car needs. More
by mark&lisa
Employees Worked With
gary Keith, Rami Awad, S.K. Mark Rossi
