Imperial Chrysler Dodge Jeep Ram

Really Bad I actially had a deal in place for 2 vehicles (1 for me and 1 for.my wife) all that had to happen was them to follow through with the paper work. It w I actially had a deal in place for 2 vehicles (1 for me and 1 for.my wife) all that had to happen was them to follow through with the paper work. It was impossible to get call backs and schedule this to happen even after multiple attempts in my part and incredible lack of effort on theirs. Simply put this was the worst car buying experience of my life. Thw good news is I eventually went up thw road and bought 2 from Clark Motors and was incredibly pleased with them on all levels More

David Everett Thank you so much David Everett for your help you have been nothing but kind to us. He made this transaction very smooth he answered all of our questi Thank you so much David Everett for your help you have been nothing but kind to us. He made this transaction very smooth he answered all of our questions and got this done in a timely manner because we had obligations to attend. Thank you again and you are highly recommended and we can't wait to purchase our next vehicle. We will also tell our friends and family about this dealership. More

Great Went to imperial chrysler where I was created by Matt roushia, he brought me through the entire lot to make sure we did not miss anything, although i Went to imperial chrysler where I was created by Matt roushia, he brought me through the entire lot to make sure we did not miss anything, although i did not make a purchase I would definetly recommend Matt not anyone I knew was looking for a new car More

Good Experience We had a great experience at Imperial. Our salesman, Frank Dumas, was easy to work with and found us a car(yellow Kia) that we love! We had a great experience at Imperial. Our salesman, Frank Dumas, was easy to work with and found us a car(yellow Kia) that we love! More

Excellent service! We are more than satisfied that we bought our car with Frank Dumas. He is very knowledgeable, friendly, helpful and always goes the extra mile to mak We are more than satisfied that we bought our car with Frank Dumas. He is very knowledgeable, friendly, helpful and always goes the extra mile to make sure you get all the information you need. Frank will make sure you are completely satisfied and happy before everything is done. More

the car we were looking for jim is a great no nonsense dealer all pro stars are 5. tops is that jim took 15 minutes at the end and went through all knobs, that was the be jim is a great no nonsense dealer all pro stars are 5. tops is that jim took 15 minutes at the end and went through all knobs, that was the best why only 4 stars? leaving us with a half empty tank to go home was kind of chintzy for a 20k deal. or a coffee plus muffin for lunch....also this advertising a lower price than really offered was a salesgimmick to lure us into the salesroom and made us somewhat resigned to be treated as just another sucker. but again we like the car. and just zero for my audi was also more of a putdown than a deal. so dont cry we are satisfied. More

Great Experience We had a great experience at Imperial. I was very focused on getting a Dodge Journey. I love the room and 3rd row seating. Bill was great. He didn't s We had a great experience at Imperial. I was very focused on getting a Dodge Journey. I love the room and 3rd row seating. Bill was great. He didn't show me anything else or try to change my mind. He also gave us a free meal at the mendon diner for the short wait to talk with Rami. Rami worked with us to get the monthly payment we wanted and a great deal. He sold us our first journey years ago. It was great to see him move up. It was a great experience. More

Great exeprience My salesman Tim Stein was a pleasure to work with. The team at Imperial was friendly and accommodating. I was in and out of there in two hours, which My salesman Tim Stein was a pleasure to work with. The team at Imperial was friendly and accommodating. I was in and out of there in two hours, which was a huge bonus. I would definitely recommend Tim Stein and Imperial. More

Service Dept visit Went for an oil change this mourning 9-21-2017 my service advisor James Parsons welcomed me to Imperial with a warm good mourning and answered all my Went for an oil change this mourning 9-21-2017 my service advisor James Parsons welcomed me to Imperial with a warm good mourning and answered all my questions. James had me in and out very quickly and went over everything that the tech recommended in the next oil change. More

Recall Work Most dealers hate recall work and make you wait forever. I am super impressed so far with their responsiveness. I hope the work is as good Most dealers hate recall work and make you wait forever. I am super impressed so far with their responsiveness. I hope the work is as good More