Imperial Chrysler Dodge Jeep Ram
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great salesman! Great experience!! Jim helped me purchase the EXACT car I wanted while staying in my budget! He was very friendly and very helpful in the car buying process. All around Jim helped me purchase the EXACT car I wanted while staying in my budget! He was very friendly and very helpful in the car buying process. All around great experience and amazing salesman!! More
Awesome! Ed is the best!!! He was great to work with! Treated me like a king! I will definitely be back in the future! Thank you for everything! Ed is the best!!! He was great to work with! Treated me like a king! I will definitely be back in the future! Thank you for everything! More
Best time of my life I had the easiest time buying a car from Ed. He is the bees knees and the cream of the crop. If I had to buy a car everyday of my life I wouldn't even I had the easiest time buying a car from Ed. He is the bees knees and the cream of the crop. If I had to buy a car everyday of my life I wouldn't even look for someone else. Ed is the holy grail of car salesmen made it quick simple and got me the car I needed and wanted More
Amazing Experience This was my first time purchasing a car from this dealership and the experience was amazing. Came in to look at a certain car and was not pressured at This was my first time purchasing a car from this dealership and the experience was amazing. Came in to look at a certain car and was not pressured at all. Staff was extremely friendly even if they were not working with you. Chris in sales aided us from start to finish. No pressure was given and he gave us space to make a decision. He explained details and kept the interest going. Omar Ihjul in finance was extremely helpful and kept the conversation upbeat. Great environment and the people were not pushy in any form. If you are thinking about purchasing a new or used car, this is the place to go. More
Car Buying should be easy The staff at Imperial made us feel welcome without any sales pressure. Marc did a great job explaining all our options and we were given some great as The staff at Imperial made us feel welcome without any sales pressure. Marc did a great job explaining all our options and we were given some great assistance from our salesman Garrett also. My son is very happy with his Jeep and I would recommend this dealership to my friends. More
2 great guys, overall terrible experience I’m a nutshell, Garrett Cole didn’t know what he was talking about, delivered on none of his promises, and let me drive away in an unsafe vehicle. He I’m a nutshell, Garrett Cole didn’t know what he was talking about, delivered on none of his promises, and let me drive away in an unsafe vehicle. He brushed off my concerns and encouraged me to keep the “safe” vehicle until it was too late to to back out of the deal. An independent mechanic then looked at the car and was shocked that I was allowed to drive off the lot with it. While there were many issues with the vehicle, the most troubling thing was the right front axel that was split in half. Garrett knew that I was looking for a safe vehicle to drive my 2.5 year old around in and that’s what he set me up with. And also what he insisted was in “perfect” condition. The text message that I got from him the next morning, saying that he needed me to come back because he’d accidentally put the wrong floor mats in, should’ve been a red flag. Sadly, I ignored it and bet on the reputation Imperial has made for themselves. That said, Rami Awad in financing and David in service were both an absolute delight to do business with. Because they are such good men, I’m hopeful that Garrett is just the one bad egg in an otherwise good company. But I wouldn’t recommend anyone else take that chance and end up where I am. More
Great Experience This is our second time buying (leasing, this time) with Imperial RAM and we are lifers! All of the staff who worked with us were excellent - Sales Co This is our second time buying (leasing, this time) with Imperial RAM and we are lifers! All of the staff who worked with us were excellent - Sales Consultant: Noor Basar, Sales Manager: Marc Mastroianni, Sales Manager: JP Carlo, and Santos Cruzado, Internet Sales Manager. We could not be happier with our experience or our new Big Horn truck! From start to finish the process was smooth. We received a great deal on a fabulous truck and are looking forward to our next new vehicle coming from Imperial! More
First Time Buyer This was my first time going through the car buying process. Mo and Omar were a great help. Great environment and people. Highly recommend them! This was my first time going through the car buying process. Mo and Omar were a great help. Great environment and people. Highly recommend them! More
Pressureless car buying We had a great experience leasing a truck from imperial. Noor was our sales associate and was very friendly, and helpful as it was our first time lea We had a great experience leasing a truck from imperial. Noor was our sales associate and was very friendly, and helpful as it was our first time leasing. We never felt any pressure to have to get car that day. The whole staff was great, and I would highly recommend a visit to this dealership. More
Someone who understands what you're looking for! The first day of looking for a jeep of some kind and Tim had me sold in just one hour. He knew exactly what vehicle I was looking for while staying we The first day of looking for a jeep of some kind and Tim had me sold in just one hour. He knew exactly what vehicle I was looking for while staying well within my budget. The greatest part was that Tim is very personable and understands you're not just a commission, he ensures you are satisfied with your vehicle before turning the keys over. Even after my purchase, Tim was always around to answer any texts I sent his way especially when I needed some service. He was more than willing to stay well after hours to make sure my vehicle was taken care of. I would highly recommend Tim to any friend or family member who is looking for a quality car and the service that comes with it! More








