Imperial Chrysler Dodge Jeep Ram

Great Experience We were in need a of a new vehicle for our growing family. Bill Shaw was very patient and very helpful as we looked over each detail. Bill answered We were in need a of a new vehicle for our growing family. Bill Shaw was very patient and very helpful as we looked over each detail. Bill answered questions about several vehicles, took us for a test drive, and worked with us on getting the best price we could on the Chrysler Town & Country that we found to be exactly what we needed. Bill was very friendly, courteous and helpful from start to finish. I would recommend Imperial and Bill to anyone looking to purchase a vehicle. Overall it was a great experience and we are very happy! More

Jeep Purchase We purchased a Jeep Grand Cherokee from Jim Burke at Imperial and it was the easiest purchase of a vehicle we have ever had. Jim was an excellent sal We purchased a Jeep Grand Cherokee from Jim Burke at Imperial and it was the easiest purchase of a vehicle we have ever had. Jim was an excellent salesman. We went in for a test drive of the Jeep and I was trying out multiple brands of vehicles to decide which I liked best. After our test drive with Jim, he answered all the questions we had and we left. The best part of all of this was I didn't get a single pestering phone call or email from this dealership. After going to many other dealerships and trying several other vehicles, I decided I wanted a Jeep and went back to Jim. The reason I went back, Jim did not pester me. I got multiple calls and emails from other dealerships while I was trying to decide and I do not like that. I purposely went back to Imperial because that didn't happen and they had a great price. I am sure I was supposed to get pestered by Imperial but I got lucky and so did they because I bought the vehicle as soon as Jim got what I wanted in stock and I love it. Jim was excellent to work with and I highly recommend Jim and the Imperial facility. More

Disapointing The aplicaa (sticker) on my ram door was peeling off I made that appointment prior to warrentee expiring, I got there for the service 1 week after my The aplicaa (sticker) on my ram door was peeling off I made that appointment prior to warrentee expiring, I got there for the service 1 week after my warentee expired. Service Manager would not repair nor discount the part. You lost my business. Service manager came over from closed Milford Chevy but now service Mgr at Ram. looks like Frank Dumas but taller. Can't select him as employee worked with....surprise. More

Very easy to work with I recently purchased a new Jeep Renegade at Imperial Dodge Jeep Ram. I was quickly met and shown a few cars before taking the car out for a test driv I recently purchased a new Jeep Renegade at Imperial Dodge Jeep Ram. I was quickly met and shown a few cars before taking the car out for a test drive. I was helped by both Mark DeToma and Noor (I don't remember his last name, and he isn't listed below - I was his first sale!). Everyone was friendly and courteous. I would recommend Imperial to anyone looking into buying a car. More

Wonderful I recently purchased my new car at Imperial Chrysler. Mark DeToma was more than helpful with helping me pick out the perfect car for me that was still I recently purchased my new car at Imperial Chrysler. Mark DeToma was more than helpful with helping me pick out the perfect car for me that was still within my price range. Imperial Chrysler was also helpful with getting me quickly into a meeting with their finance department, and making sure everything was good with my new car before I drove it off the lot. I would absolutely recommend Imperial Chrysler to anyone looking to buy a car. More

Outstanding as always Jim Parsons is always on top of his game and goes out of his way to make sure you are served well. He explains everything up front and gave me update Jim Parsons is always on top of his game and goes out of his way to make sure you are served well. He explains everything up front and gave me updates as needed. The work done is always done right and the helpfulness and courteousness are excellent. The waiting area is always clean and I can work via the wifi which is always a big plus. Overall an excellent experience everytime. More

OUTSTANDING All the stigma of buying a new vehicle and dealing with pushy salespeople was totally absent at Imperial Jeep. Mark DeToma was extremely friendly, kn All the stigma of buying a new vehicle and dealing with pushy salespeople was totally absent at Imperial Jeep. Mark DeToma was extremely friendly, knowledgeable, and patient. This is the first new vehicle I have purchased and Mark and the team at Imperial made the experience smooth and painless. I am very appreciative to everyone there, and highly recommend giving them your business. More

Fabulous Tim Donahue & Matt Rowshia made our car shopping experience very pleasant. They both are so knowledgeable I left with information far beyond what I no Tim Donahue & Matt Rowshia made our car shopping experience very pleasant. They both are so knowledgeable I left with information far beyond what I normally would at a dealership. We purchased a 2017 Dodge Ram 1500 Big Horn. We absolutely love it. Remi, the finance manager, was equally thorough, informative and friendly. Now, the comfort of the dealership as a whole. WOW! You honestly forget that you are at a dealership. The surroundings are so comfortable and unique. Thank you Imperial Dodge. We will recommend you to everyone! More

No hassle lease I showed up one week night knowing exactly what I wanted. I told my salesman Tim what I was looking for Price wise and if we could be reasonable then I showed up one week night knowing exactly what I wanted. I told my salesman Tim what I was looking for Price wise and if we could be reasonable then I would sign that night. Tim wend and ran numbers and when he presented them I was blown away. He gave me a great offer on the first try. I asked if we could throw in 2 more things, he went to bat for me and got it done and I signed that night. Tim made my experience very quick and easy and played no games. I would highly recommend him to anyone I know. More

Friendly and Welcoming Imperial is one of the largest dealers in the area but have not lost the small details and personality that makes them so successful. Bill Shaw, the s Imperial is one of the largest dealers in the area but have not lost the small details and personality that makes them so successful. Bill Shaw, the sales person who assisted me on purchasing my vehicle was very informative and friendly. He was able to help me nagotiate althe price down and more for my trade to allpw for the monthly payments ti be right where i was lookibg for. Not once I felt pressured in making a decision. I highly recommend looking for your next vehicle at Imperial. More