
Imperial Chrysler Dodge Jeep Ram
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service-felt that my needs were put first I was looking to upgrade from our tiny Toyota Matrix to something larger. I went in thinking I wanted a Dodge Journey and left with a Grand Caravan w I was looking to upgrade from our tiny Toyota Matrix to something larger. I went in thinking I wanted a Dodge Journey and left with a Grand Caravan with more features and for the same price. I was extremely happy with our salesman, Mark Detoma. He was knowledgeable and didn't try to upsell me. I felt that my needs were put first and that I was in good hands. Very trustworthy. My credit isn't very good and Mark worked hard to get everything handled. Everything went smoothly and I am extremely happy with my purchase. I would highly recommend this dealership and specifically Mark Detoma. More
Very Positive Experience This was a very positive experience in the purchasing of my new Chrysler Pacifica. I was very fortunate to have had Rick Panorese as the salesman who This was a very positive experience in the purchasing of my new Chrysler Pacifica. I was very fortunate to have had Rick Panorese as the salesman who sold me my car. He answered all of my questions and explained everything on the operation of the car. The one thing that turns me off when considering a purchase of this size is being pressured to make the deal. Rick exerted no pressure and spent a lot of time with me and took me through the process with the Credit Manager. I would highly recommend Imperial as the place to go if you are looking for a car and would definitely recommend that Rick is the person to ask for. More
new vehicle purchase chrysler 200 great place to do business they listen to what your needs are and they deliver the sales person Frank Dumas followed it thru made sure I was taken ca great place to do business they listen to what your needs are and they deliver the sales person Frank Dumas followed it thru made sure I was taken care of the whole dealer team believe in customer first will recommend imperial cars and Chrysler to all my friends and family Gerry Fortier More
Top notch professionalism Was recommended highly to both Imperial and especially Ed Kelly. Both did not disappoint. Ed was able to help me navigate through my needs and wants i Was recommended highly to both Imperial and especially Ed Kelly. Both did not disappoint. Ed was able to help me navigate through my needs and wants in a vehicle and gave me both new and used options. I purchased a used chrysler 200 and am increadibly pleased with my purchase. Thanks Ed! Your everything promised and more. Jimmy More
Amazing! My experience here was great! From the moment I walked in and talked to Kevin I knew I was walking out with a car! He was able to meet my personal nee My experience here was great! From the moment I walked in and talked to Kevin I knew I was walking out with a car! He was able to meet my personal needs and provided great customer service! More
Excellent customer service in sales department All of the employees that we dealt with at Imperial Chrysler were helpful and friendly, especially our salesman Mark DeToma. Mark provided personal at All of the employees that we dealt with at Imperial Chrysler were helpful and friendly, especially our salesman Mark DeToma. Mark provided personal attention and service that went above and beyond the norm which I thought was quite remarkable considering that we were buying a used jeep, not a new one. More
Excellent service from salesman! I bought my Dodge Journey from Mr Frank Dumas at this dealership a while ago. I was having some trouble with my windshield fogging. I went back to the I bought my Dodge Journey from Mr Frank Dumas at this dealership a while ago. I was having some trouble with my windshield fogging. I went back to the dealership and spoke with Mr Dumas, he was very helpful and informed me of how to correct this problem. I was very impressed with his willingness to help me after it had been a while since I bought the car. I would recommend this dealership and Mr. Dumas to anyone who is looking for a vehicle. Sincerely yours Linda Bonina More
Everyone very helpful and professional. I recently bought a SUV from Imperial. Jim Parsons and Al Antolini were excellent. They were patient and answered all my questions in a very professi I recently bought a SUV from Imperial. Jim Parsons and Al Antolini were excellent. They were patient and answered all my questions in a very professional manner. More
Mark Detoma is awesome Two vehicles an best experience with both buys ,Mr Detoma your a wonderful sales person I would recommend you/imperial to all an I have thank you ver Two vehicles an best experience with both buys ,Mr Detoma your a wonderful sales person I would recommend you/imperial to all an I have thank you very much More
Very happy with the process and the salesmen I dealt with! I recently purchased a used ford edge from imperial this past weekend. I originally went to the dealer to look at a grand cherokee but it was just out I recently purchased a used ford edge from imperial this past weekend. I originally went to the dealer to look at a grand cherokee but it was just outside my price range. I worked with Jim originally and he was very helpful and friendly and stayed in touch with me after I left that first night. When I asked Jim about the ford edge that was on their website he was quick to respond and set a time for me to come in. He was off that day, so he set me up with Ed, Ed was very friendly as well and answered all my questions. I test drove it and then sat down with Rami who was very helpful and sealed the deal. During the process Ed came in and gave us a giftcard to their diner next door since it was close to dinner time. Ed was nice enough to have it detailed for me before I picked it up. I went there Sunday morning and was greeted by both Jim and Ed and they swapped my plates for me and sent me on my way. I was very pleased with the whole experience. I will definitely be returning next time I need a vehicle and will recommend it to anyone that needs to purchase a new vehicle More