Imperial Chrysler Dodge Jeep Ram

Fantastic I had the best time finding a car they were really helpful and knew exactly what they were talking about very friendly and helped us get the car we wa I had the best time finding a car they were really helpful and knew exactly what they were talking about very friendly and helped us get the car we wanted for the price we needed great great people that We worked with More

Timing Cover leakage repair on my Town & Country. The repair required that I leave the car overnight (last night) and Jim arranged a rental car for me since I live about 20 miles away. I explained tha The repair required that I leave the car overnight (last night) and Jim arranged a rental car for me since I live about 20 miles away. I explained that I needed the car before 2:00 the next day and Jim Parsons said he would try to get it done by then. I received a call this morning about 9:00 and was told the car was ready. I am impressed with the consideration and follow through. My experience with Imperial from when I purchased the car to now has been excellent, friendly and thorough. When I bought the car, they sold me an extended warranty that has paid for itself. The first thing that is done when repairs are required is a check of my warranty by Jim or one of his people. Not only is the service of the highest quality but knowing that Service Advisor is always looking out for my best interest is something that I value. Imperial has gone beyond in all of my dealings with them. More

Awesome experience Walked into imperial in search of a jeep wrangler, came across kevin de souza who was an excellent salesperson who answered all my question. Made the Walked into imperial in search of a jeep wrangler, came across kevin de souza who was an excellent salesperson who answered all my question. Made the long process of buying a car quick and painless. Love my wrangler, Go to imperial for all your car needs! More

very pleased i went to imperial chrysler looking to buy a new car.i was greeted by Mark Detoma he was very pleasant and understanding of my needs. he showed me a c i went to imperial chrysler looking to buy a new car.i was greeted by Mark Detoma he was very pleasant and understanding of my needs. he showed me a couple new cars but they were out of my budget so he showed me some great used cars that did fit my payment goal. i purchased my "new" car and have been very pleased with the whole staff at imperial thanks again Mark i would recommend imperial to all who need a car More

EXCELLENT TRANSACTION SALES CONSULTANT JIM BURKE WAS OUTSTANDING IN EVERY WAY. BEST EXPERIENCE I EVER HAD AT A DEALERSHIP AND WOULD NOT HESITATE TO CALL HIM IF I NEED ANOT SALES CONSULTANT JIM BURKE WAS OUTSTANDING IN EVERY WAY. BEST EXPERIENCE I EVER HAD AT A DEALERSHIP AND WOULD NOT HESITATE TO CALL HIM IF I NEED ANOTHER VEHICLE. More

Buying a car IS enjoyable I highly recommend Imperial Dealership. Dave Bertulli, recommended by a friend, made me feel comfortable from the start. He spent most of an afterno I highly recommend Imperial Dealership. Dave Bertulli, recommended by a friend, made me feel comfortable from the start. He spent most of an afternoon with me walking the lot and answering so many questions. What patience he has! His honesty and knowledge of the vehicles is outstanding. The transaction went smoothly and my Jeep was ready in 2 days. Dave even brought the car to me! I have since called dealership/ Dave with questions which they answered promptly and even followed up! If you are in the market for a car, go see Dave Bertulli! More

A Sales Experience Worth Writing About! I drove all the way from Vermont to this dealership in Massachusetts because I was able to negotiate the best price, by far, compared to anywhere else I drove all the way from Vermont to this dealership in Massachusetts because I was able to negotiate the best price, by far, compared to anywhere else I shopped. I started with the Internet sales person, which was a rather generic experience. Then I got connected with Ed Kelly in sales and was blown away! Ed is a no-nonsense kind of salesperson and it is no surprise to find out his remarkable professional career was in something very different, which is ironically probably why he is such a great salesperson. He got down to the bottom line quickly and with no "weasling" like so many salesmen. We struck a deal on the phone and I planned my trip down to seal it. At 10:30 on the night before my trip, I had a few questions regarding the transfer of registration and title to VT and sent a message to Ed, not expecting him to respond. To my surprise he jumped right on it and we traded several more messages until I was up to speed. He said the time of day was no concern. When I got to MA, a small wrinkle in the plan caused a small inconvenience for me, which was no fault of the dealership or Ed. Nonetheless, Ed was extremely apologetic and strong-armed the management into giving me a significant added discount for my “discomfort.” I liked the way he took control of the situation without the need to “get approval” for our change of plans and price point. Ed made this deal easy, fair, and honestly--fun! Oh, and he threw in a complimentary dinner at the local diner (blueberry pie a “must”). I have purchased many new cars over the years, and I can honestly say that Ed enabled the best sales experience I have EVER had. I highly recommend connecting with Ed at Imperial if they have a car you are interested in. Be sure to ask him about his professional history and you will be glad you did! More

I never knew there was a "jeep wave "! My husband and I had the pleasure of meeting Ahmed Mourtada who helped us with our car buying experience. He was especially personable and you can tel My husband and I had the pleasure of meeting Ahmed Mourtada who helped us with our car buying experience. He was especially personable and you can tell he cares about his customers. Imperial is a huge dealership and has a lot to offer to fit Everyone's needs. I highly recommend Ahmed for your car buying needs! He even taught us a fun fact about this so called wave that jeep owners have! More

AWESOME SERVICE Very professional and very clean and smooth transaction. I love my new car, they made the visit so pleasant that I would return when i get to change m Very professional and very clean and smooth transaction. I love my new car, they made the visit so pleasant that I would return when i get to change my car again More