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Imperial Toyota

Milford, MA

4.9
1,250 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,250 reviews

August 07, 2017

Awesome Service Center! The minute I pulled into the Service Bay, I was greeted by the service team who knew what they were doing! I then went inside and Ashley Shannon, the More

by marycar12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
names not recognized above, all employees were helpful & nice! Service Bay guys great! Ashley great!, Patrick McDonald
Aug 07, 2017 -

Imperial Toyota responded

We really appreciate you leaving your wonderful feedback for us to see! We are glad that everything went smoothly, and that you were able to have an enjoyable experience with us.

August 07, 2017

Seamless Purchase Hany was super knowledgeable on the vehicles I was looking at, gave me a the trade in value I was looking for and I drove away with my third Toyota pu More

by joeytacoma12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 08, 2017 -

Imperial Toyota responded

Thank you for your review! Glad to hear that Hany was able to help you out with your purchase.

August 03, 2017

Great experience Very happy with the salesperson ( Hany) and the dealership. Hany came through with everything promised. Very low pressure and professional. I had a More

by Sully1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 04, 2017 -

Imperial Toyota responded

Thank you for the recommendation about the dealership! Glad that we could provide you with a low-pressure experience. We hope you are enjoying your vehicle :)

August 01, 2017

Great Experience The process was pain free, Hany really goes above and beyond and gets to know his customers. He is the reason I came to the dealership, he had worke More

by luvmycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 02, 2017 -

Imperial Toyota responded

We love your username! Thank you for recommending the dealership, it means a lot to us. We will let Hany know of your experience :)

August 01, 2017

January l6788K a very "professional" sales person. After buying cars for close to 40 years at the the same Cadillac dealership I was somewhat concerned stepping into Milford Toyota. Those concerns were More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 02, 2017 -

Imperial Toyota responded

We are so that that you left your feedback for us to see! We are glad to hear that you had a great experience with Hany. We hope that you enjoy your new Toyota's!

July 31, 2017

New lease Excellent , speedy and friendly customer service. reasonable prices and great auto brand . Easy paperwork experience and helpful salesman.. Will reco More

by Hala
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Aug 01, 2017 -

Imperial Toyota responded

Thank you for your recommendation of the dealership! We really appreciate your feedback, and hope that you are enjoying your new car!

July 27, 2017

Awesome! Jim was very helpful, he went above and beyond, he is a great sales person I would definitely recommend him, and the dealership awesome job Jim! More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lukatch
Jul 28, 2017 -

Imperial Toyota responded

Thank you for this review about Jim! We are glad to know that he was able to assist you. We all hope that you are enjoying your new vehicle!

July 24, 2017

Great Service Rep Ashley was very accommodating and knowledgeable of our service needs. She kept us up to date on our service and included a video of service that would More

by Troy Varner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Shannon
Jul 25, 2017 -

Imperial Toyota responded

Troy, glad to hear that Ashley was so helpful during your service appointment. Thank you for leaving your feedback about your experience with us.

July 21, 2017

Great service experience Appointment for 5000 mile maintenance was on time and completed exactly when promised. Will definitely come to DCH Toyota in Milford again the next ti More

by Mccabedoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uldine "Dee" Tse
Jul 21, 2017 -

Imperial Toyota responded

Thank you for sending us your feedback and for choosing DCH Toyota of Milford. It was our pleasure servicing your vehicle, see you next time!

July 19, 2017

Haney is awesome!!! Buying/leasing a car can be extremely stressful but Haney takes all the stress out of it. Great guy, awesome to deal with. If you are in the market fo More

by Jdf21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Jul 19, 2017 -

Imperial Toyota responded

This is great to hear! Thank you so much for recommending Hany! We will let him know about your experience. He is a great asset to our team and wants to make sure everyone gets the car they want.

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