Imperial Toyota

New Purchase - Best Ever DCH Toyota blew my wife and I away from the moment we first contacted them. Low pressure, coupled with a relaxed atmosphere took away much of the agg DCH Toyota blew my wife and I away from the moment we first contacted them. Low pressure, coupled with a relaxed atmosphere took away much of the aggravation of the car buying experience. Rich Haskell, our salesman, made the whole experience easy from start to finish. He was patient as we looked at various models and trim levels and helped us to make the best decision that fit our needs. He held the car we chose for us and gave us a no xx negotiation on the price and trade. He handed us off to Austin in the finance office and that went smooth as silk. From the moment we walked in to the moment we drove away was no more than an hour and a half. Other dealers should take note: this is how you build customer loyalty and a strong following. DCH does it right! More

Love my Toyota I worked with Jim Sweeney at DCH and he is a real pleasure to work with. No pressure and made it happen! Ask for Jim. I worked with Jim Sweeney at DCH and he is a real pleasure to work with. No pressure and made it happen! Ask for Jim. More

Love love love my new Toyota!!!! Looking on line as to what kind of new car I wanted to purchase, I wasn't so sure I liked the grill on the newer Toyotas. Thought I would check out th Looking on line as to what kind of new car I wanted to purchase, I wasn't so sure I liked the grill on the newer Toyotas. Thought I would check out the Ford Fusion, as I had done a lot of research on this model, and the dealership was extremely close to have future service work done. But I kept going back to what I would really be comfortable with...and that was the person to sell me my auto, while not making me feel pressured or intimidated. My choice was made for me right there and drove out to Milford DCH Toyota to see Jim Lukatch. Jim sold me my last Corolla and knew he wouldn't steer my wrong with my new one! Service from Jim was impeccable- just as much last Tuesday when I purchased my vehicle, and how it has been for the past seven years. I couldn't be happier with my brand new Toyota SE. Love the ride. Love the sleek look. Love the interior and all it's gadgets! I would recommend anyone to see Jim. Glad I did! More

Great service Service consultants friendly and efficient. Service done quickly and on time. Shuttle service is great, and you can't be a bonus free car wash. Service consultants friendly and efficient. Service done quickly and on time. Shuttle service is great, and you can't be a bonus free car wash. More

Great Went in for oil change service was great !oil change liked new veido and let's you know what's going on with your car Went in for oil change service was great !oil change liked new veido and let's you know what's going on with your car More

Asked about inventory in chat, rude salesperson Clare I asked about inventory in stock for a car they listed on CarGurus. Clare told me they would not confirm inventory through chat and that I had to cal I asked about inventory in stock for a car they listed on CarGurus. Clare told me they would not confirm inventory through chat and that I had to call. I said I would come right in for a test drive, but not unless they confirmed inventory. Clare did not care. More

Buttery Smooth Buying Experience Jason Carroll was the salesman we worked with at DCH Toyota in Milford and here is a man who knows the definition of customer service. Jay went above Jason Carroll was the salesman we worked with at DCH Toyota in Milford and here is a man who knows the definition of customer service. Jay went above and beyond to make our car buying experience as smooth and as hassle-free as possible. If you're in the market for a new/used Toyota, even if you live in CA, take the trip to DCH Toyota in Milford and ask for Jay. Great job to the whole team and especially Jay!!! More

Overall a pleasant experience! Hany and Elmo were a pleasure to work with. The transaction was much easier than anticipated. I'd consider shopping there again in the future if the Hany and Elmo were a pleasure to work with. The transaction was much easier than anticipated. I'd consider shopping there again in the future if the savings was worth the trips for sure! More

Enjoyable experience Hany made buying our new car easy. He went above and beyond to help us. Would highly recommend him. Hany found the perfect car for us without buying o Hany made buying our new car easy. He went above and beyond to help us. Would highly recommend him. Hany found the perfect car for us without buying one with options we didn't need. More

DCH Toyota Service Ashley Shannon was my service adviser, and she did a great job! Ashley is friendly, professional, and very knowledgeable. I would definitely recomm Ashley Shannon was my service adviser, and she did a great job! Ashley is friendly, professional, and very knowledgeable. I would definitely recommend the DCH Toyota Service team, with special thanks to Ashley Shannon! More