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Imperial Toyota

Milford, MA

4.9
1,250 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,250 reviews

June 22, 2017

Great Went in for oil change service was great !oil change liked new veido and let's you know what's going on with your car More

by Franny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley shannon was very friendly easy to talk too !!
Jun 23, 2017 -

Imperial Toyota responded

Thank you for your feedback, Franny! Glad to hear that you enjoyed the video, and had great service!

June 22, 2017

Asked about inventory in chat, rude salesperson Clare I asked about inventory in stock for a car they listed on CarGurus. Clare told me they would not confirm inventory through chat and that I had to cal More

by Subaru123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Clare
Jun 23, 2017 -

Imperial Toyota responded

We are sorry to hear that you had this experience. We strive to be as attentive to our current and potential customers as possible. Thank you for your feedback.

June 20, 2017

Buttery Smooth Buying Experience Jason Carroll was the salesman we worked with at DCH Toyota in Milford and here is a man who knows the definition of customer service. Jay went above More

by NickM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carroll
Jun 21, 2017 -

Imperial Toyota responded

We are so happy to hear this about Jason! He is a great employee, and we are lucky to have him on our team! Thank you for leaving this wonderful review!

June 20, 2017

Overall a pleasant experience! Hany and Elmo were a pleasure to work with. The transaction was much easier than anticipated. I'd consider shopping there again in the future if the More

by Lauren Boccelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo , Hany Arian
Jun 21, 2017 -

Imperial Toyota responded

We are glad to hear that the trips were worth it, Lauren! Thank you for choosing DCH Toyota of Milford for your car buying experience! We hope that you are enjoying your vehicle.

June 17, 2017

Enjoyable experience Hany made buying our new car easy. He went above and beyond to help us. Would highly recommend him. Hany found the perfect car for us without buying o More

by Walsh C1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Jun 18, 2017 -

Imperial Toyota responded

Thank you for choosing DCH Ford of Thousand Oaks for your car buying experience! Hany is an excellent employee, and you were in the best of hands with him. We hope that you are enjoying your new vehicle! If we can help you with anything else, please let us know.

June 11, 2017

DCH Toyota Service Ashley Shannon was my service adviser, and she did a great job! Ashley is friendly, professional, and very knowledgeable. I would definitely recomm More

by J.R. Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Shannon
Jun 12, 2017 -

Imperial Toyota responded

Ashley is the best of the best, and we are so lucky to have her on our team. We are glad to hear that you had a positive experience. Thank you for the recommendation, and we will let Ashley know of this review.

June 04, 2017

Wonderful Jim Sweeney made the whole process enjoyable and helped me with everything I needed. He helped get me exactly what I wanted. They also made the price More

by Tbucchanio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sweeney
Jun 12, 2017 -

Imperial Toyota responded

That is great to hear! Jim is a great guy and willing to help with anything you need! We will let him know about your experience. We hope you are enjoying your new vehicle.

May 31, 2017

Great place to buy a car . Clean dealership. Always good to work with sales and service. Car is great. Love it. I will be back. More

by Newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Richard Haskell , Finance manager ?
Jun 01, 2017 -

Imperial Toyota responded

We are glad to hear that you are enjoying your new vehicle! Thank you for your great review.

May 31, 2017

Great Experience for First Time Car Buyer I am a first time car buyer and have visited several car dealerships in order to find the right offering for myself. Milford was a great experience fr More

by Jerrym35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie McDonald
Jun 01, 2017 -

Imperial Toyota responded

Thank you for choosing us for your first car buying experience! We hope that you are enjoying your new ride. Please let us know if you need anything!

May 31, 2017

Great Service Thank you Hany! This is a great dealership with great customer service. Everyone is always so friendly and helpful, especially Hany. I would recomm More

by rmarbenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Jun 01, 2017 -

Imperial Toyota responded

Thank you for letting us know about your experience! We are pleased to hear that you would recommend us.

Jun 05, 2017 -

Imperial Toyota responded

We appreciate your feedback. Thank you for choosing us for your car buying experience!

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