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Imperial Toyota

Milford, MA

4.9
1,234 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,234 reviews

May 17, 2017

Great car buying experience Hany Arian is the man to see. He listens to what you want, the price you want to pay and he doesn't waste your time looking at other cars. He goes a More

by Lisav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian
May 18, 2017 -

Imperial Toyota responded

We agree! Hany is awesome at what he does! Thank you for this great review, Lisa. We will let Hany know about your experience :).

May 17, 2017

Excellent car buying experience I always buy my cars at the Toyota dealer in Milford, MA. I like the no-pressure sales experience. Hany Arian was awesome to deal with. He made th More

by toni-c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian
May 18, 2017 -

Imperial Toyota responded

Thank you, Toni! Glad to hear Hany was able to help you out!

May 03, 2017

Ignored and belittled I stopped by to get my recalls done I was ignored the first time. The second time I was asked if I wanted to buy a new car instead. They finally to More

by cargirl1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hany Arian
May 04, 2017 -

Imperial Toyota responded

We are sorry about your experience. We would be happy to talk through any trouble you may have had. We hope you would be able to reconsider us, and work with you again to make a better impression.

May 03, 2017

Wonderful experience with Hany Arian I and my family had a good experience during our Toyota 2017 Rav4 LE purchase on 4/29/17. Hany Arian gave us such an awesome customer care, had time More

by daoppong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian
May 04, 2017 -

Imperial Toyota responded

Thank you for your wonderful review! We are happy that we were able to send you off in a great family vehicle!

April 24, 2017

Great service Everything was good .. service advisor was very nice to work with. Service was done in a timely manner. Have been a customer for a a long time and More

by MEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris P
Apr 24, 2017 -

Imperial Toyota responded

Happy to have you with us as one of our longtime loyal customers! Thank you for sharing your experience. :)

April 24, 2017

Excellent Sales Team at DCH I have purchased many cars over the years, but my experience at DCH last week was by far the best ever. Jaime M was knowledgeable, professional and t More

by Heather D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime McDonald
Apr 25, 2017 -

Imperial Toyota responded

Happy to have you part of the family here, Heather! It is always a pleasure working with you. Please let us know if there is anything we can do. :)

April 24, 2017

Service Review Awesome service I made the appointment last week and I was in and out before I knew it. Darren Young was very helpful and knowledgeable More

by therese peck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Young
Apr 25, 2017 -

Imperial Toyota responded

Great to hear you had a pleasant visit!

April 17, 2017

great experience at Toyota Going to a dealership can be very stressful but Hany made it easy for me. He was very gracious and really helped me out! I would recommend going here More

by tate.linea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Apr 17, 2017 -

Imperial Toyota responded

Happy to hear you had a great experience. :)

April 17, 2017

Love DCH Toyota We've worked with Jim Sweeney in the past and because of past trust we followed him to DCH. As such, this was our first time at DCH Toyota Milford. It More

by ScottG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
Apr 17, 2017 -

Imperial Toyota responded

Happy to hear your first experience with us was worth it. Great to hear you love your Highlander as well, Scott!

April 16, 2017

35,000 mile checkup Everything was handled professionally from when I first arrived to when the car was ready. Jaime, my service rep was excellent. It did not take any mo More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime.
Apr 17, 2017 -

Imperial Toyota responded

Great to hear you had a pleasant service visit, Cathy. Thank you for choosing us! :)

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