Imperial Toyota

Buying my Rav4 from Imperial Toyota in Milford was quick and easy. Everyone was very nice and professional! I highly recommend that folks go here for a good experience. and easy. Everyone was very nice and professional! I highly recommend that folks go here for a good experience. More

We recently bought a car from Imperial Toyota from Jean Dupuy. The agreed on price was very fair, the process was seamless (I've never been in and out of a dealership in under 3 hours when buying a care be Dupuy. The agreed on price was very fair, the process was seamless (I've never been in and out of a dealership in under 3 hours when buying a care before this) and we happily recommend working with him, he's not only personable and fair in his negotiating but goes the extra mile to make sure your purchase goes smoothly. A simple but important example is that when we left a cherished family photo and an EZ Pass in the vehicle he called us and kept it at his desk so we could pick it up. Aside from Jean's great service we also found the general Imperial Toyota experience to be very good. There were a few touches that came included in the price of the car that were nice and a bit atypical given the current production shortages of almost every material. It was relieving to receive 2 key fobs with the vehicle, weather mats throughout including the cargo area and the service team quickly addressed and fixed a small amount of spotting of the leather interior when we pointed it out at pickup. Overall I recomend Imperial Toyota, but I really specifically recommend giving Jean Dupuy a call More

I posted a review on dealership and was to receive coupon for oil change and never received it. Please advise. I also was waiting for a part and was not contacted. Jen explained about need for oil coupon for oil change and never received it. Please advise. I also was waiting for a part and was not contacted. Jen explained about need for oil change. She was very good. More

After an exhaustive search for a vehicle, I walked into Imperial Cars not expecting much but I ended up walking out with a car! I am so pleased with those who assisted me in my car purchase. Fawad in Sales Imperial Cars not expecting much but I ended up walking out with a car! I am so pleased with those who assisted me in my car purchase. Fawad in Sales and Desiree in Finance were honestly some of the nicest people I have ever met in a dealership. The process does take some time but Fawad was nice enough to buy me lunch and sit and talk to me! Desiree has a great humor and she is so hard-working! I am so happy with my new car. Thank you! More

I went to imperial toyota today and the service was great. Roger was very helpful on providing the required service for my car and the service was done in about an hour which is pretty standard. great. Roger was very helpful on providing the required service for my car and the service was done in about an hour which is pretty standard. More

I purchased my RAV4 back the end of April and my salesman Jose Monteiro was fantastic. Very honest and accommodating. Highly recommend him. Today I went in for my first oil change and saw Jen Anderson. Jose Monteiro was fantastic. Very honest and accommodating. Highly recommend him. Today I went in for my first oil change and saw Jen Anderson. She was so helpful as I was not even due for an oil change! She took the time to research when it really was due and updated my sticker….. More

I would certainly do all my vehicle's care to Imperial Toyota thanks to Kevin Silva. He has been nothing but a gentleman and has come to my rescue when I needed him. Saturday morning my car would not star Toyota thanks to Kevin Silva. He has been nothing but a gentleman and has come to my rescue when I needed him. Saturday morning my car would not start. I called Kevin and he came and rescued me. Thanks again. Kevin,you're a lifesaver. More

Have been taking my 2021 Toyota Tacoma to Imperial anytime I need something. Recently went in for my suggested 6 month maintenance. Couldn't have been a smoother experience. Easy to book your appoi anytime I need something. Recently went in for my suggested 6 month maintenance. Couldn't have been a smoother experience. Easy to book your appointments online if you choose, or just call. They can almost always get you in that actual day! If you can, ask for Gene Desroches. He is a great service advisor. Gene is knowledgeable, very friendly and down to Earth. He knows his stuff, and his goal is having you leave Imperial Toyota, not only in a timely manner, and with your issues addressed, but with a smile on your face. That's pretty rare nowadays. Highly recommend, both Imperial Toyota, and, of course, Gene Desroches. More

Paul was great to work with and would work with him again in a minute. in a minute. More