386 Reviews of Imperial Toyota - Service Center
Greatest service, greatest staff! ! So freindly, so helpful! Special super thank you to Curtis Jones!! ! So freindly, so helpful! Special super thank you to Curtis Jones!! More
Glad I found my new Toyota Dealer! I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offere I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offered complementary transport to/from dealership. Curtis was helpful and answered all my questions.. More
To all the representatives & technicians. Thank you for your services & work to be finished in a timely manner Thank you for your services & work to be finished in a timely manner More
I went in for maintenance. Curtis was friendly and answered all my concerns. Thank you. Curtis was friendly and answered all my concerns. Thank you. More
Curtis is a valuable employee helping me in understanding his values to a customer. Will be back again. understanding his values to a customer. Will be back again. More
I came in for service on the vehicle I purchased in October. Devin was my service advisor and he was great! My vehicle was done fast and I will definitely be back! October. Devin was my service advisor and he was great! My vehicle was done fast and I will definitely be back! More
I can’t say enough great things about my recent visit to Imperial Toyota. From start to finish, the experience was top-notch, and a huge part of that was thanks to Curtis Jones. Curtis provided exceptional Imperial Toyota. From start to finish, the experience was top-notch, and a huge part of that was thanks to Curtis Jones. Curtis provided exceptional customer service—friendly, knowledgeable, and incredibly professional. He went above and beyond to make sure I felt comfortable and informed every step of the way. What really stood out to me was the transparency of the service center. There were no surprises or hidden fees—everything was clearly explained upfront. The team took the time to walk me through the process, provided honest recommendations, and kept me updated throughout. It's rare to find that level of integrity and clarity these days, and it really builds trust. Thanks again to Curtis and the entire Imperial Toyota team for making what could have been a stressful experience into an easy and even enjoyable one. Highly recommend this location to anyone looking for quality service and a team that truly cares! More
I recently worked with Gene in the service department. My experience was outstanding. Gene is a top professional with a tremendous command of the product line and service needs. I would recommend him t My experience was outstanding. Gene is a top professional with a tremendous command of the product line and service needs. I would recommend him to all customers for service. More
Eugene Desroches in service deserves 5 star ⭐⭐⭐⭐⭐ for excellent customer service and satisfaction as he is punctual and listens excellent customer service and satisfaction as he is punctual and listens More
Pleasant experience along with amenities & help from the service team, great work. Thank you Toyota :) service team, great work. Thank you Toyota :) More