Curtis Jones

I was very pleased with my recent service appointment at Imperial Toyota in Milford. Mr Curtis Jones , who assisted me that day, provided exceptional service. He clearly explained what my car needed, includ Imperial Toyota in Milford. Mr Curtis Jones , who assisted me that day, provided exceptional service. He clearly explained what my car needed, including when an oil change and tire rotation would be due. He also helped me understand that contrary to what I had assumed, my car did not need a routine oil change that day. As a result, I was able to spend my money on the service that was actually needed. In addition, he outlined the near-term service plan for my car, which no one had done for me before. This gave me a much better understanding of car maintenance and helped me plan ahead. More

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I recommend this dealership for services, clean facility, great staff with a quick turnaround time. great staff with a quick turnaround time. More

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Ive used their service department since 2022. They have been excellent every time. I recently needed a new car and bought a 2026 Tacoma from them. The process was very easy and stress free. Majed They have been excellent every time. I recently needed a new car and bought a 2026 Tacoma from them. The process was very easy and stress free. Majed Abdalla was easy to work with and understood our needs. I would highly recommend this dealership. More

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The service advisor Curtis Jones is the best ever he always do everything for me and very nice people I will recommend to do service at Imperial Toyota always do everything for me and very nice people I will recommend to do service at Imperial Toyota More

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Curtis was very knowledgeable about what my car needed! Curtis was also very helpful of the time it took for my car to be ready! Curtis was also very helpful of the time it took for my car to be ready! More

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They work in favor of your vehicle, good quality work from imperial Toyota ! Thank you from imperial Toyota ! Thank you More

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I had an appointment today for a tire rotation. My service advisor, Curtis Jones, was very friendly and professional and informed me about some very important 30,000 mile work I needed done, and a My service advisor, Curtis Jones, was very friendly and professional and informed me about some very important 30,000 mile work I needed done, and a recall as well. I was glad to know this since keeping my car in top condition means a lot to me. Thanks, Curtis, I'll be back. More

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Curtis was very helpful and knowledgeable about all my questions! Great job! Thank you Curtis questions! Great job! Thank you Curtis More

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I was serviced by Soamy today. It was a perfect customer experience. Soamies customer service was above and beyond. I will definitely be requesting her next time im serviced at thi It was a perfect customer experience. Soamies customer service was above and beyond. I will definitely be requesting her next time im serviced at this dealership. The dealership needs more lovely people like her. Thank you for making my experience pleasurable. More

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First time coming in and I was greeted instantly. Within 5 minutes I was already looking at my receipt as my car was being taken for the Quadruple Deal Oil Change Special. Service is extremely quick Within 5 minutes I was already looking at my receipt as my car was being taken for the Quadruple Deal Oil Change Special. Service is extremely quick and they have plenty of TVs, drinks and snacks to use while waiting. More

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